Cactus Club Cafe

5800 Turner Rd, Nanaimo
(250) 729-0011

Recent Reviews

Louie McGoo

Can’t fault this chain. Gorgeous ( seriously beautiful staff) staff and plenty of them. Quality food and presentation and clean chic surrounds.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheddar Bacon Burger, Butternut Squash Ravioli with Prawns, Steak Frites

Michelle P

Lousey service

Atmosphere: 2

Food: 2

Service: 1

Lexie Brough

My birthday request to have brunch at Cactus. Did not disappoint! We enjoyed the whole experience; great service, delicious food, pleasant surroundings, happy people.Lovely time! Thank you! ?

Atmosphere: 5

Food: 5

Service: 5

Lawrence Martyn

Good meal. Good service

Atmosphere: 4

Food: 5

Service: 5

Incognita

The service and atmosphere was so great and friendly. Unfortunately I had a steak that was undercooked and incredibly small. I'm a carnivore and it was as big as a starbucks lid. I will go again to hopefully have a better experience.

Atmosphere: 4

Food: 2

Service: 4

Recommended dishes: Chocolate Lava Cake, White Chocolate Cheesecake, Chicken Tenders

Talia Bennett

Good atmosphere, we had the server Ashley and she was seriously the best! She not only remembered all of our (party of 5's) orders but she was really frequent in checking in on us and making sure that we were satisfied!This was my first time here and my first time having the dish- Thai coconut green curry and it was, I promise you, so delicious! I was full and didn't want to stop eating it! Will be coming here again for sure!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Tenders

Debbie de jong

Last night we went to cactus club in Nanaimo to celebrate my daughters first year University completion. I ordered the rainforest salad which I’ve eaten there. Many many times I was deeply disappointed. There were two tomatoes cut up inside cherry size. There were four pieces of pepper cut up the Respess greens with half an egg on top for almonds and a quarter of an avocado maybe a half for $25 including the chicken breast which was small .this quality as far superior than I had previously experienced. My husband ordered chicken wings for an appetizer that look like chicken nuggets. They were so tiny had very little meat on them. If any at all on a few of them the price of those I don’t recall, but food is getting more expensive and the quality needs to be there if I’m going to continue to Frequent these places. The main courses of the other people were fine Salmon and a pasta dish. My husband’s fillet steak with broccoli and prawns was gone in about a couple of minutes not much there. We won’t be rushing back.

Atmosphere: 3

Food: 2

Service: 5

Prabhjot singh

Was initially told that the food will be ready in 5 minutes. Then after 20 minutes when i asked how long will it take more. Said it will be more 5 minutes. Fine, then the manager arrive with the food after 35 minutes saying you don’t need to ask again and again how much time will it take. Being a doordash driver. We dont get paid for the waiting time and is it too much to ask to know if there’s a long waiting on the food? We can always move to next order and earn !! All other firls were nice and co-operative but Tottaly rude and unfair gesture of the manager, trying to make it a issue, and making me feel uncomfortable. I hope cactus club you’ll do something about this. Thankyou !!

Service: 1

Brittany McCullough

Food is great. However trying to order for pickup is super inconvenient. Not able to call in which means only online ordering in which you have to have an account and there's no option to use a gift card either during an online purchase which wouldn't be an issue if you had the option to pay upon

Service: 1

Jodi Brochno

Happy to see tuna on the menu, but it really should be Ocean Wise ALBACORE tuna caught by Canadian fishermen in Canadian waters instead of Ahi.

Atmosphere: 5

Food: 3

Service: 5

John McKenna

Great meal.... We had the Cheddar burger and Teriyaki Chicken Bowl from the happy hour menu.We will be

Atmosphere: 3

Food: 4

Service: 4

RespectivelyMe

Find the staff seem burned out and are not giving the quality of service their training tells them to.This seems like a management issue.Half the food and drinks are bland but that's every cactus club, the other half are great, but not quite great enough for the price. I say go to a chain instead where you will get the service for the cost of your food

Atmosphere: 5

Food: 3

Service: 3

Max Bouchard

Try out the salmon entree. You will go back for more and there 50% off bottles of wine on

Atmosphere: 5

Food: 5

Service: 5

Sandi Leong

I can always count on having an outstanding experience at Cactus Club. You can tell that the food and service are set at a very specific standard.My usual go tos are the Szechuan Lettuce Wraps, one of the steak dishes and ending with the Key Lime Pie. I have tried a lot of other dishes on the menu - all top notch.You are always treated like the most important table from when you are seated to when you are leaving

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pesto Chicken Quesadilla, Ravioli Prawn Trio, Mini Burgers, Thai Green Curry, Four Mushroom Steak, Blackened Creole Chicken, Hunter Chicken

Sven Bernard

Excellent attentive servers. Food fantastic. Packed to the gills and therefore very loud. I am looking for a place like this that has proper sound barriers to make it a 100% experience.Will be back. Maybe try a slower day next.

Atmosphere: 3

Food: 5

Service: 5

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