Bone and Broth
$$ • Gastropubs, American, New American
Hours:
94 Charlotte St, Asheville
(828) 505-2849
Customers' Favorites
Bone and Broth Reviews
They exceeded my expectations! Held my daughters college graduation celebration dinner party of 20. Their meats were done to perfection. The staff were gracious we were all completely satisfied! I highly recommend.
Ratings
Menu
Hours
| Monday | Closed |
| Tuesday | 4:30 - 9:30PM |
| Wednesday | 4:30 - 9:30PM |
| Thursday | 4:30 - 9:30PM |
| Friday | 4:30 - 9:30PM |
| Saturday | 4:30 - 9:30PM |
| Sunday | 4:30 - 9:30PM |
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My family & I are locals and were regulars here. Never again!!! Five of us recently went to dinner there to celebrate our mom’s birthday. She’s an elderly lady and had her service dog with her (which I had given a heads up about when I made the reservation.) There was no issue - her dog is small, doesn't make a peep, and never left under the table. Toward the end of dinner, three of the employees were standing by the host stand making fun of our mom in clear earshot of our party. They were cracking cruel jokes about what the dog’s service could be. When we took a sweet family photo, we could see them rolling their eyes, making fun of the dog's appearance, and of our mom's birthday tiara that she was wearing. It was truly mean-spirited. It was also deeply hurtful because we are always polite, gracious, low-maintenance, and generous tippers. To boot, the food has gone vastly downhill over the years. It's straight up not good. But we always liked the atmosphere, and enjoyed supporting local businesses. I didn't want to write a negative post, so I spoke with the GM, Savannah, a few days later. I was seeking an apology and assurance that making fun of customers won't happen in the future. But when I explained what her staff did to us, she offered NO apology whatsoever! She instead acted curt, rude, annoyed and rushed. She wanted the name of the credit card to refund us (which is NOT the solution I was seeking) and then hung up on me. Savannah and her staff are not in the right business, as they clearly shouldn't work in hospitality. We will will take our business elsewhere, as there are plenty of tastier dining options in Asheville, minus the bad vibes.