Will never return to this location due to the rude young lady that “doesn’t have time for that” … train your employees on proper customer service
Atmosphere: 1
Food: 1
Service: 1
Stevie Hill
this place made me literally wait over 30 mins for food ?
Atmosphere: 1
Food: 1
Service: 1
Eric Mc
Food is ok...standard burgersChili is goodBUT BIGGEST COMPLAINT- sign says dining room closed at 10pmbut almost everyday they lock the doors just after 8pm and you have to wait in drive thru line 10 cars deep for food.
Atmosphere: 2
Food: 3
Service: 2
A A
Disappointed… cold food at 11pm….due to busy azalea festival weekend?
Food: 1
Alastor
Messed up my order, but when I came back they gave me a fresh burger with the correct amount of patties, no fuss. Nice ladies. Everyone deserves a raise.
Atmosphere: 4
Food: 4
Service: 5
John
They are going to ask you to pull up because they don't have your order ready and then they will still screw up the order.
Atmosphere: 3
Food: 3
Service: 1
Osmin Crespo
Good the food better service
Atmosphere: 1
Food: 3
Service: 3
Jeremiah Wilson
Typical wendysParking: Typical wendys parking lotKid-friendliness: It's Wendy's of course they have kids meals
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries
Simone Norwood
Only one star because we can't give ZERO. Stopped in on our way to the beach for late lunch and to use restroom. Restrooms were locked. Waited to the end of our meal and tried again. (Never seeing anyone going out.) Saw another patron and finally asked someone why the door was locked. They unlocked and let her in. When she came out, I went to use and it was locked again!I asked the staff to unlock the door and they said "bathroom must be broken." When I told them it was NOT and that someone had just used it, they then said that only the manager had the key and she had just left for the day. Oh yes, and suggested I could go to the Taco Bell next door to use a restroom.I then asked, well, what if any STAFF has to go? There was a FULL restaurant full of employees! Dead stare. Not only will I NEVER to to this Wendy's - it honestly put me off about the whole chain.P.S. - No working restrooms are NCDOL violations. Hope they get fined or shut down. Wendy's of Hampstead, you suck.
Atmosphere: 1
Food: 1
Service: 1
Dan
They have been forgetting multiple items in each order for months now…This place used to be good. Now we just end up missing $10 worth of food on larger orders.
Whoever was working the drive-through today was the most miserable crew of children I’ve dealt with in a long
Service: 1
Charlotte Osborn
Fantastic customer service, friendly and helpful. I was having a bad day and couldn't get the app to work. They went above and beyond to help and resolve it. Food was fresh and hot. Very clean insideParking: Easy to useKid-friendliness: Interacted with the kids, friendly and fun
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Bacon Cheeseburger
Melanie Gillespie
The servers all seemed to be in a bad mood from the start while ordering in the drive thru. They also seemed bothered I asked for a receipt which they had to change out the paper roll for and it didn’t print well so I couldn’t do the actual survey. My soda tasted weird like there were some kind of chemicals or something in it and half the food was spilled inside the bag.
Gregory Brown
This place is a good place to go to. I got the triple bacon burger, a large fries and a large drink. It was all good. The cashier was great. My food was hot. The fries were hot and salty which I love salty fries.Parking: It’s around the building and has an outer perimeter parking.Kid-friendliness: It has a kids meal which is good.Wheelchair accessibility: I’m not wheelchair bound but someone who is can get in and out with a wheelchair and move around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S French Fries
Savannah Nabours
My sister went in to take my four year old nephew to use the bathroom and the was locked. None of the staff preceded to unlock the door for a child to use the restroom. She then had to walk across to the dollar tree in the cold.
Will never return to this location due to the rude young lady that “doesn’t have time for that” … train your employees on proper customer service
Atmosphere: 1
Food: 1
Service: 1
this place made me literally wait over 30 mins for food ?
Atmosphere: 1
Food: 1
Service: 1
Food is ok...standard burgersChili is goodBUT BIGGEST COMPLAINT- sign says dining room closed at 10pmbut almost everyday they lock the doors just after 8pm and you have to wait in drive thru line 10 cars deep for food.
Atmosphere: 2
Food: 3
Service: 2
Disappointed… cold food at 11pm….due to busy azalea festival weekend?
Food: 1
Messed up my order, but when I came back they gave me a fresh burger with the correct amount of patties, no fuss. Nice ladies. Everyone deserves a raise.
Atmosphere: 4
Food: 4
Service: 5
They are going to ask you to pull up because they don't have your order ready and then they will still screw up the order.
Atmosphere: 3
Food: 3
Service: 1
Good the food better service
Atmosphere: 1
Food: 3
Service: 3
Typical wendysParking: Typical wendys parking lotKid-friendliness: It's Wendy's of course they have kids meals
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries
Only one star because we can't give ZERO. Stopped in on our way to the beach for late lunch and to use restroom. Restrooms were locked. Waited to the end of our meal and tried again. (Never seeing anyone going out.) Saw another patron and finally asked someone why the door was locked. They unlocked and let her in. When she came out, I went to use and it was locked again!I asked the staff to unlock the door and they said "bathroom must be broken." When I told them it was NOT and that someone had just used it, they then said that only the manager had the key and she had just left for the day. Oh yes, and suggested I could go to the Taco Bell next door to use a restroom.I then asked, well, what if any STAFF has to go? There was a FULL restaurant full of employees! Dead stare. Not only will I NEVER to to this Wendy's - it honestly put me off about the whole chain.P.S. - No working restrooms are NCDOL violations. Hope they get fined or shut down. Wendy's of Hampstead, you suck.
Atmosphere: 1
Food: 1
Service: 1
They have been forgetting multiple items in each order for months now…This place used to be good. Now we just end up missing $10 worth of food on larger orders.
Restaurantji Recommends
Whoever was working the drive-through today was the most miserable crew of children I’ve dealt with in a long
Service: 1
Fantastic customer service, friendly and helpful. I was having a bad day and couldn't get the app to work. They went above and beyond to help and resolve it. Food was fresh and hot. Very clean insideParking: Easy to useKid-friendliness: Interacted with the kids, friendly and fun
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Bacon Cheeseburger
The servers all seemed to be in a bad mood from the start while ordering in the drive thru. They also seemed bothered I asked for a receipt which they had to change out the paper roll for and it didn’t print well so I couldn’t do the actual survey. My soda tasted weird like there were some kind of chemicals or something in it and half the food was spilled inside the bag.
This place is a good place to go to. I got the triple bacon burger, a large fries and a large drink. It was all good. The cashier was great. My food was hot. The fries were hot and salty which I love salty fries.Parking: It’s around the building and has an outer perimeter parking.Kid-friendliness: It has a kids meal which is good.Wheelchair accessibility: I’m not wheelchair bound but someone who is can get in and out with a wheelchair and move around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S French Fries
My sister went in to take my four year old nephew to use the bathroom and the was locked. None of the staff preceded to unlock the door for a child to use the restroom. She then had to walk across to the dollar tree in the cold.
Atmosphere: 1
Food: 1
Service: 1