Dewey's Bar + Bistro

First time visiting tonight. For starters, as an original local I wanted to love this place. I love seeing our downtown revitalized. I’m not sure if they just had a really rough night or what but I’ve never been more disappointed in a restaurant than I was tonight. My friend and I put our name on the list at 645. Given the fact it’s a payday weekend I expected a wait. We were told 45-50 minutes. We got in the long line to order a drink. At the bar we were greeted and the bartender was kind, but this is where it went downhill. My friend ordered a drink, that isn’t super unpopular, and the bartender gave her a blank stare and told her sorry I don’t drink I don’t know what that is. She didn’t even try to ask for help. My friend then ordered a basic margarita like I did and just moved on. The margarita tasted like just mix, no alcohol. We ordered a second drink and the same blank stare happened when she tried to order something else. The bartender said “I’m sorry I know I’m the worst”. Still, she didn’t try to ask for help. At this point it was 745 and we still hadn’t been given an update on a table. Around 815 the hostess said she could seat us but that the kitchen was backed up and it would be even more of a delay. We went ahead and got the table and ordered an app. This came out promptly. We put in our order for burgers after that. Around 9 or a little after the waitress came back and asked what we ordered so she could check on it. She then came back and told us the burger I ordered wasn’t available, this was an hour after we had already ordered! At this point it was clear she forgot to put in our order if she’s just now telling us they are out. I ordered something else at this point. After about 15 minutes my friend and I were just over it and ready to leave since it had been over 3 hours we had been here and still hadn’t gotten food. We told the waitress if our order hadn’t been started we want to cancel and leave. She did apologize but never once sent a manager over. Our water was never refilled. We were still billed for the app we ordered as well. All that said I’m incredibly sad and disappointed for this place. I wanted to love it and I want it to succeed but if they don’t get it together it will just be another failed non-chain establishment in the city.

Great ambiance and loved the live music!