Dunkin'
$ • Coffee Shops, Donuts
Hours:
25467 Detroit Rd, Westlake
(440) 490-1500
Customers' Favorites
Dunkin' Donuts Reviews
Ordered 1 single donut and a drink.. total showed up $4.32, looked at my apple pay notification a few minutes later and was charged $11.78.. out of confusion i went back and asked why i was charged almost $16 for a pepsi and a donut.. i was told "we thought you wanted a half dozen" even though they handed me 1 donut.. with all the people who work there, not one of them will even crack a smile..
Order was wrong, took too long and servers were miserable, surly & combative at best. Not only is one of the worst Dunkin’s in the CLE metro area, it’s one the worst fast food joints I’ve ever been too. Whole staff needs to be fired and replaced. Avoid!
Ratings
Hours
Monday | 5AM - 9PM |
Tuesday | 5AM - 9PM |
Wednesday | 5AM - 9PM |
Thursday | 5AM - 9PM |
Friday | 5AM - 9PM |
Saturday | 5AM - 9PM |
Sunday | 5AM - 9PM |
Absolutely horrible service. Waited 15 mins to get to the speaker in the drive through just for them to not take my order at 9 am. I pulled to the window because no one was on the drive through speaker for at least 5 more mins. When I got to the window they couldn’t serve me a hot coffee. Instead they asked me to pull around and wait again. Whole staff should be replaced. Manager is a joke and just moves as slow we he wants.