Donuts near Lexington

“The manager Nicole went above and beyond to try to fix a mishap that was at no fault of their own ! I had ordered through the app and they had a problem with their espresso machine . I had gone to the app to try to fix it and the manager personally reached out to me and fixed the problem and then some . Very kind staff , very great customer service . And this is the only Dunkin around that makes my coffee correctly . 10/10.“

“I always go through the drive thru because I know what kind of little devil cakes I want but if you don't know about this business or never had them before you might wanna go inside.

Wheelchair accessibility: There is handicap parking and wheelchair access“

“First time I ever had dunkin donuts and they were pretty good! I picked a variety for me and my husband and we both really enjoyed it! I then order a sugar cookie ice coffee and it was delicious! I also like to order ahead and earn rewards! Everything has been great so far, I will definitely be back to order more!“

“The guy working the counter inside Friday 4/5 early in the morning is doing a great job. I'm horrible with names but the guy deserved a shout out. He was personable and friendly to my and my son and he had a positive attitude. I see a lack of that a lot these days so o figured I would point it out.“

“Love this! Anytime I get to stick a bad review to the cayce location I do so. How come every other (all two of them) DD locations the service is so fast and friendly without confrontation! I want to know why this cayce location still employees the nastiness that works there when from the service at the other two are so polite customer service driven and just a pleasure. No more dreading walking in to pray my pick up order is right or even there! Love this location great group of ladies working there!“

“Use the mobile app. It’s very reliable and bypasses the line. Dunkin is one of those franchises that is consistent with their food. I ordered the new breakfast empanada and a sprkd’ energy drink. They were both surprisingly good and may be my new favorite!“

“Hey ya’ll, this visit was a good one. This location was spot on with the latte, and super friendly. This place could use a good cleaning but so they could all! Even though the line was long, it moved fast. I recommend this location for sure!Please follow me for more about the places in your area. And check out some of the places I have already been.

Dietary restrictions: Lactose free options.“

“I will drive out of my way to choose this store over the cayce store which is absolutely horrible service! Girls here were pleasant service was great food was, well typical dunkin! Coffee was made perfectly well done ladies you wipe the floor with those cayce location animals.“

“I went through Drive through today as I do most days of the week as this location as it is closest to my job. Today Mrs. Cassandra provided excellent customer service want to make sure she is recognized. Cassandra is always there just about every morning I come through she is always friendly and pleasant to see. I have experience as a manager in food service and I have watched her many days train new employees with patience and the willingness to learn. Today she was exceptionally helpful. I always order a Large Ice Caramel Macchiato and today I selected my rewards wrong but knowing I come through there 3-4 time a week she made sure to make it right. I hope you will share this comment with her as it is not always easy in customer service but know that she is making a difference.“

“for people who leave petty and negative reviews and don’t work in the service industry, need to go on about their daily lives and leave hard working people alone. especially if you continuously go to that same location everyday?plain stupid honestly. to answer any future questions: can we refund a mobile order in store? NO. if we have 3 people working waiting on a fourth and a line out to the road, are we gonna open up the lobby just because you just want some donuts or a cup of coffee? NO. are they gonna let you pick out two dozens of donuts at the speaker with oncoming cars behind you and when they tell you no you curse at them and then come in expecting someone to take your order after being disrespected? NOOOOOO!!!!!!! and for people saying they didn’t get enough in their lattes, it’s a preset measurement. you ask for less ice and your cup is not filled to the brim that your fault. cause it’s gonna be the same amount of liquid even if it was normal ice lol. and if you don’t like the coffee there and it’s an inconvenience when it’s so called “wrong”, invest in a keurig. thank you for reading.“