Chili's Grill & Bar
$ • Tex-Mex, Bars, American
Hours:
4212 Electric Rd, Roanoke
(540) 744-3499
Customers' Favorites
Chili's Reviews
The waitress was in too much of a hurry to properly take our meal. We ordered drinks.and was about to order an appetizer when she just ran off before we were done. I had to call her back over to finish ordering. When she brought our appetizer out it was wrong. it was like she didn't even listen to us. I had to go find someone to fix our order. We ordered wings not mozzarella sticks. The manager ended up remaking the whole appetizer over when I asked for the wings to be brought out so we had to wait forever to get that fixed! My waitress then managed to mess up on my entree. I ordered the fajitas pick two, so I ordered steak and chicken. nowhere does chicken sound like shrimp but she brought me out shrimp and steak and then told me oh I must have miss heard you to which I replied no. I clearly said steak and chicken. I then had to wait another 25 minutes for my dinner to be corrected . By the time I finally got my entree I was no longer hungry and we ended up taking everything home. It totally put a damper on our date day. The Chili's in Lynchburg is much better. I wish I had not gone here today. Also my husband said his burger was poorly put together and the service there is very slow. The only good thing there was the drinks. I will not be back at this Chili's ever.
Rude ignorant waiter that wasn’t even fired
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 11AM - 11PM |
| Sunday | 11AM - 10PM |
People in Roanoke Also Viewed
my husband and I had dinner for new years and it was our first time eating here, and it will be our last!! poor management and untrained servers. Two managers on duty and not one had the courtesy to come to our table, considering it was multiple unfortunate incidents.