We have been customers of Soto for years and it has always been consistently great! It’s my daughter’s favorite restaurant. Whether we go for a lunch date or get takeout the food and service is always top notch. Always accommodating and friendly service. They remember us and if my daughter isn’t with me they ask about her, which is so sweet :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi, Seafood, Miso Soup
Cody Enns
Great place.
Atmosphere: 5
Food: 5
Service: 5
Chris Long
Great place for grande prairie. I wish I could give five stars. Good quality is great, atmosphere is great.. however this establishment really underestimates the value in quality service. It was very bad. Food was great. I’ll try it again and revise my score if
Atmosphere: 5
Food: 5
Service: 1
John Senenko
Decent sushi for g.p. Overall great experience and atmosphere.
Atmosphere: 5
Food: 5
Service: 4
iamlucky20
Its a sushi place in Grande
Atmosphere: 4
Food: 4
Service: 4
Tracy Williams
Excellent service, food is always good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi
Palm
Food was great and came out pretty quick, however the ladies were very pushy and kept rushing us. Like asked if we were ready twice in the span of 3 minutes and was very rude when I asked for no fish roe, and proceeded to ask if I knew what fish skin was. Nonetheless, food saved the night. Save yourself some dignity and don’t dine in.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Sushi
Dan Kennedy
Terrific food and a great experience.We were a table of 5.Teppanyaki was entertaining.Wonton soup was the best I've ever tasted!Dietary restrictions: Celiac
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wonton Soup
Shelley Calahaisen
I've never ..And mean NEVER have I had such poor service....Un organized..Slow... and most rude waitresses EVER...One of our group members didn't get her drink for at least an hour in not more...By the time we actually got our food cooked for us( by the way... the ONLY good part of this establishment... the chef's that cooked in front of us.⭐⭐⭐⭐⭐). We had to get "to go dishes" and pack them.After 2 hours we were late for another funtion. Then waited for another half hour just to get the bill???... that they couldn't figure out. .Never again ...
Atmosphere: 3
Food: 2
Chelsea Waller
We love going here! Always a 10/10! Expensive for a family of 4 but worth it every time!!
Friendly staff and great food in one place. Miso soup was perfect, followed by sashimi and sushi ? rolls. I was a great fusion style sushi to be honest.If you are in the area make sure to try it. You won’t be disappointed and will come back for more.#chicosreviews
Atmosphere: 4
Food: 4
Service: 4
Jennifer M
Great service, lots of menu selections just wish there was a veggie spring roll option
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Miso Soup
Risqyz
Just ordered for the very first time off of SkipTheDishes was hesitant about ordering from here but some of the reviews were good some were not , here is a realistic new review : the order came to 45.50 I ordered the crazy roll and captain crunch roll on skip it was 20$ for each roll very high in price but I was thinking high price high quality. The sushi was good that’s why I put 4/5 stars but it was not worth 45$ I got 16 rolls total which is almost 3$ a roll I’ve most definitely had better sushi before but it was good. The soy sauce they give you is very light in colour It was okay not much flavour , I enjoy darker soy sauces I ended up using my own. The wasabi was either not real wasabi or low quality it was not hot/spicy I should feel the heat instantly in my nose , as I shouldn’t have to use much to feel it I found myself putting lots on with minimal heat, All in all not worth $45 wasn’t good enough to order it again at that price and quantity thank you for reading I hope this helps you decide“Suggestion if owner reads this instead of blobs of sauce on the sushi a zig zag line would look much more appealing and sauce would be spread across the roll instead of just in one spot just a thought “ realizing now 20 minutes after eating I’m still hungry I had to spend an additional 25$ to get food from a different restaurant lol so in total supper cost me 70$ for one person not pleased nor satisfied
Atmosphere: 4
Food: 4
Service: 4
Samantha Boake
I came here the other night with my fiancé for a date night to do the tepan part where they cook food in front of you and it was amazing! The cook was so much fun and the food was delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tempura Ice Cream
Salma Ramadan
The server was very nice but the manager or owner not so much. There’s an obvious language barrier and when ordering my husband didn’t realize what he was ordering was not something he would eat. He was expecting something similar to sweet and sour chicken with thick pieces of white meat chicken and lo mein noodles. When brought out what was supposed to be lemon chicken looked like a plate of fried crusty tiny chitlins and plain slimy udon noodles. When we told the staff that it was not something he would eat they attempted to argue with us and try to get him to “try it”. Very uncomfortable and awkward situation. He didn’t try it and they pressured him to order something else, which we did, even though he repeated several times he did not want anything. What came out next was teriyaki chicken that was similar to a frozen healthy choice bowl. When the check came they asked if we wanted to box up the unwanted food. Of course not. It was so unappetizing to look at he didn’t even try it. We were charged for all the meals. Terrible customer service. I wouldn’t eat here again if someone paid me to. We didn’t tip which we never ever do, but we feel the tip should come out of the pocket of the restaurant for horrible customer service and charging for an uneaten, untouched meal. I’m sorry the server had to suffer the impact of terrible management.
We have been customers of Soto for years and it has always been consistently great! It’s my daughter’s favorite restaurant. Whether we go for a lunch date or get takeout the food and service is always top notch. Always accommodating and friendly service. They remember us and if my daughter isn’t with me they ask about her, which is so sweet :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi, Seafood, Miso Soup
Great place.
Atmosphere: 5
Food: 5
Service: 5
Great place for grande prairie. I wish I could give five stars. Good quality is great, atmosphere is great.. however this establishment really underestimates the value in quality service. It was very bad. Food was great. I’ll try it again and revise my score if
Atmosphere: 5
Food: 5
Service: 1
Decent sushi for g.p. Overall great experience and atmosphere.
Atmosphere: 5
Food: 5
Service: 4
Its a sushi place in Grande
Atmosphere: 4
Food: 4
Service: 4
Excellent service, food is always good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi
Food was great and came out pretty quick, however the ladies were very pushy and kept rushing us. Like asked if we were ready twice in the span of 3 minutes and was very rude when I asked for no fish roe, and proceeded to ask if I knew what fish skin was. Nonetheless, food saved the night. Save yourself some dignity and don’t dine in.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Sushi
Terrific food and a great experience.We were a table of 5.Teppanyaki was entertaining.Wonton soup was the best I've ever tasted!Dietary restrictions: Celiac
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wonton Soup
I've never ..And mean NEVER have I had such poor service....Un organized..Slow... and most rude waitresses EVER...One of our group members didn't get her drink for at least an hour in not more...By the time we actually got our food cooked for us( by the way... the ONLY good part of this establishment... the chef's that cooked in front of us.⭐⭐⭐⭐⭐). We had to get "to go dishes" and pack them.After 2 hours we were late for another funtion. Then waited for another half hour just to get the bill???... that they couldn't figure out. .Never again ...
Atmosphere: 3
Food: 2
We love going here! Always a 10/10! Expensive for a family of 4 but worth it every time!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Friendly staff and great food in one place. Miso soup was perfect, followed by sashimi and sushi ? rolls. I was a great fusion style sushi to be honest.If you are in the area make sure to try it. You won’t be disappointed and will come back for more.#chicosreviews
Atmosphere: 4
Food: 4
Service: 4
Great service, lots of menu selections just wish there was a veggie spring roll option
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Miso Soup
Just ordered for the very first time off of SkipTheDishes was hesitant about ordering from here but some of the reviews were good some were not , here is a realistic new review : the order came to 45.50 I ordered the crazy roll and captain crunch roll on skip it was 20$ for each roll very high in price but I was thinking high price high quality. The sushi was good that’s why I put 4/5 stars but it was not worth 45$ I got 16 rolls total which is almost 3$ a roll I’ve most definitely had better sushi before but it was good. The soy sauce they give you is very light in colour It was okay not much flavour , I enjoy darker soy sauces I ended up using my own. The wasabi was either not real wasabi or low quality it was not hot/spicy I should feel the heat instantly in my nose , as I shouldn’t have to use much to feel it I found myself putting lots on with minimal heat, All in all not worth $45 wasn’t good enough to order it again at that price and quantity thank you for reading I hope this helps you decide“Suggestion if owner reads this instead of blobs of sauce on the sushi a zig zag line would look much more appealing and sauce would be spread across the roll instead of just in one spot just a thought “ realizing now 20 minutes after eating I’m still hungry I had to spend an additional 25$ to get food from a different restaurant lol so in total supper cost me 70$ for one person not pleased nor satisfied
Atmosphere: 4
Food: 4
Service: 4
I came here the other night with my fiancé for a date night to do the tepan part where they cook food in front of you and it was amazing! The cook was so much fun and the food was delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tempura Ice Cream
The server was very nice but the manager or owner not so much. There’s an obvious language barrier and when ordering my husband didn’t realize what he was ordering was not something he would eat. He was expecting something similar to sweet and sour chicken with thick pieces of white meat chicken and lo mein noodles. When brought out what was supposed to be lemon chicken looked like a plate of fried crusty tiny chitlins and plain slimy udon noodles. When we told the staff that it was not something he would eat they attempted to argue with us and try to get him to “try it”. Very uncomfortable and awkward situation. He didn’t try it and they pressured him to order something else, which we did, even though he repeated several times he did not want anything. What came out next was teriyaki chicken that was similar to a frozen healthy choice bowl. When the check came they asked if we wanted to box up the unwanted food. Of course not. It was so unappetizing to look at he didn’t even try it. We were charged for all the meals. Terrible customer service. I wouldn’t eat here again if someone paid me to. We didn’t tip which we never ever do, but we feel the tip should come out of the pocket of the restaurant for horrible customer service and charging for an uneaten, untouched meal. I’m sorry the server had to suffer the impact of terrible management.
Atmosphere: 1
Food: 1
Service: 1