the issue was they need to reflect staff shortages and hours. if you ordered in use the drive
Atmosphere: 4
Food: 4
Service: 4
Lilly D.
We got there and there was a padlock on the door, hours before they closed. We tried doing through the drive through(on foot) and they wouldn't let us through. They told us to go back to the doors, so we did and they were unlocked. We went inside and ordered milkshakes. While we waited on mine, the staff put a bike lock on the door. While we were inside. We were all pretty confused at this point and some other people were trying to get in. We let them in and the ladies started telling us not to. My friend also went to the bathroom and was followed and waited on??? It was weird. We escaped there pretty quick. Another one of my friends had a similar experience a few minutes before mine. You might want to find his review.
VL R.
Several troubling things were brought to my attention. Firstly, prior to closing the employees locked the doors with padlocks and bike locks with children still inside. Additionally, a female student athlete under the age 18 was followed into the bathroom by an employee and watched until her time in the bathroom was done. This is incredibly disturbing for several reasons, and we plan to look into this further through the proper channel. Staff who feel the need to watch children in the bathroom probably should not have a job.
Johnathan W.
My trip to the McDonald's was fine, with a few weird things that happened. Ordering was fine, although ordering at the counter was difficult. It took around 15 minutes to order my food, but they were super kind and understanding. Preparing the food didn't take too long, but they messed up my order. My happy meal had ingredients I didn't ask for on it, like a bun. I asked specifically to remove everything except for the pickle, and to add extra salt and mayonnaise, but they didn't include the mayonnaise or salt, and included a bun, which was not asked for. I also ordered a McDouble, and removed everything except for the bun and added mayonnaise, but they buy a pickle on it and neglected the mayonnaise. My 20 piece chicken nugget was completely as asked, with nothing extra. The place's vibe was kinda off, they were short staffed, and the place was kind of barren, with only two other people in at a time. My accomplice was also followed into the bathroom and carefully watched by an employee. When we went to leave one of the doors had a bike lock and another had a padlock on it that wasn't there before. Thankfully one of the doors was still open, so we were able to leave. The whole event felt like a fever dream. Other than those odd occurrences the staff was really kind and understanding, and the food was fine.
Nathan Wooten
High priced considering the location and food was cold..
Anson Exner
Couldn't find any electrical outlets near a table and employees refused to give the bathroom keycode even after ordering a meal.
Atmosphere: 2
Food: 3
Service: 2
Clifton Bray
Best fast food on the island.
Atmosphere: 5
Food: 5
Service: 5
Aleeah Matthews
Food is good bc it's the only thing quick to eat around kodiak.. horrible customer service. Not a smile in sight .. I ordered some food .. someone grabbed my bag opened it went thru it and noticed they had the wrong food.. they put it back.. I then told them I wanted a new meal ... i was only given new fries and the lady acted as if she didn't want to do that . The whole vibe in the place is off .
They raised their prices but they consistently give you the wrong order!!Food is hot but it never tastes good because it is not what you wanted!!
Andres Castelli
Waited 15 minutes to get one order of large fries, there was no customer service cashier, all lobby transactions needed to be done at the kiosk, the manager on shift was basically training everyone at the same time, the higher management or ownership of this franchise needs to step it up. Their workers are doing the best they can but service was poor and the food was very cold when it finally came out. These workers deserve better.
Atmosphere: 1
Food: 1
Service: 1
Hottbunnz
Walked here after work to get some food and their lobby was closed at 3 pm. I called their number and the person that answered stated that they were short all a while about 2 workers were chilling in the lobby! Very unprofessional in my opinion!
Burrito
The lobby is inconsistently closed due to them being understaffed. I've tried going several times and it's always been closed.
jayden
i came through the drive through around 4 today to get a chicken sandwich & the manager, Gracie was very impolite & rushed my order. once i got to the second window she refused to give me extra ranch sauce and told me to come back around and pay 25¢ for a ranchWheelchair accessibility: none
Fish filet with tartar sauce on the side to dip your fries in!
Food: 5
Service: 5
Recommended dishes: Hotcakes & Sausage, Hot Fudge Sundae, Mcflurry with Oreo Cookies, Filet-O-Fish, Happy Meal
Mc Donald’s is always my go-to for a good quick meal, and nobody beats Mc Donald’s French Fries ?…
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Egg Mcmuffin, Baked Apple Pie, Deluxe Crispy Chicken Sandwich, Mcgriddles, Cheeseburger, Sausage Mcmuffin
the issue was they need to reflect staff shortages and hours. if you ordered in use the drive
Atmosphere: 4
Food: 4
Service: 4
We got there and there was a padlock on the door, hours before they closed. We tried doing through the drive through(on foot) and they wouldn't let us through. They told us to go back to the doors, so we did and they were unlocked. We went inside and ordered milkshakes. While we waited on mine, the staff put a bike lock on the door. While we were inside. We were all pretty confused at this point and some other people were trying to get in. We let them in and the ladies started telling us not to. My friend also went to the bathroom and was followed and waited on??? It was weird. We escaped there pretty quick. Another one of my friends had a similar experience a few minutes before mine. You might want to find his review.
Several troubling things were brought to my attention. Firstly, prior to closing the employees locked the doors with padlocks and bike locks with children still inside. Additionally, a female student athlete under the age 18 was followed into the bathroom by an employee and watched until her time in the bathroom was done. This is incredibly disturbing for several reasons, and we plan to look into this further through the proper channel. Staff who feel the need to watch children in the bathroom probably should not have a job.
My trip to the McDonald's was fine, with a few weird things that happened. Ordering was fine, although ordering at the counter was difficult. It took around 15 minutes to order my food, but they were super kind and understanding. Preparing the food didn't take too long, but they messed up my order. My happy meal had ingredients I didn't ask for on it, like a bun. I asked specifically to remove everything except for the pickle, and to add extra salt and mayonnaise, but they didn't include the mayonnaise or salt, and included a bun, which was not asked for. I also ordered a McDouble, and removed everything except for the bun and added mayonnaise, but they buy a pickle on it and neglected the mayonnaise. My 20 piece chicken nugget was completely as asked, with nothing extra. The place's vibe was kinda off, they were short staffed, and the place was kind of barren, with only two other people in at a time. My accomplice was also followed into the bathroom and carefully watched by an employee. When we went to leave one of the doors had a bike lock and another had a padlock on it that wasn't there before. Thankfully one of the doors was still open, so we were able to leave. The whole event felt like a fever dream. Other than those odd occurrences the staff was really kind and understanding, and the food was fine.
High priced considering the location and food was cold..
Couldn't find any electrical outlets near a table and employees refused to give the bathroom keycode even after ordering a meal.
Atmosphere: 2
Food: 3
Service: 2
Best fast food on the island.
Atmosphere: 5
Food: 5
Service: 5
Food is good bc it's the only thing quick to eat around kodiak.. horrible customer service. Not a smile in sight .. I ordered some food .. someone grabbed my bag opened it went thru it and noticed they had the wrong food.. they put it back.. I then told them I wanted a new meal ... i was only given new fries and the lady acted as if she didn't want to do that . The whole vibe in the place is off .
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
They raised their prices but they consistently give you the wrong order!!Food is hot but it never tastes good because it is not what you wanted!!
Waited 15 minutes to get one order of large fries, there was no customer service cashier, all lobby transactions needed to be done at the kiosk, the manager on shift was basically training everyone at the same time, the higher management or ownership of this franchise needs to step it up. Their workers are doing the best they can but service was poor and the food was very cold when it finally came out. These workers deserve better.
Atmosphere: 1
Food: 1
Service: 1
Walked here after work to get some food and their lobby was closed at 3 pm. I called their number and the person that answered stated that they were short all a while about 2 workers were chilling in the lobby! Very unprofessional in my opinion!
The lobby is inconsistently closed due to them being understaffed. I've tried going several times and it's always been closed.
i came through the drive through around 4 today to get a chicken sandwich & the manager, Gracie was very impolite & rushed my order. once i got to the second window she refused to give me extra ranch sauce and told me to come back around and pay 25¢ for a ranchWheelchair accessibility: none