If the customer service would match the atmosphere it would be great all around.
Atmosphere: 5
Service: 2
Alexcia “Lexi”
I visited this establishment this evening. The ambiance had a nice setup but the service was horrible and very unprofessional. We were asked to move from our seats after being there already for 2 hours. I will never come here again.
Atmosphere: 1
Service: 1
Kyree R
Good music choice, very stylish, great service. We shut the place
Atmosphere: 5
Food: 3
Service: 5
Jessica Washington
This place is BEAUTIFUL! It was such a vibe! The staff there are very friendly! Their drinks & hookah were great ! The prices were good also. I’ll be back ?
Atmosphere: 5
Service: 5
jameka bryant
The bartender jazz took more money off of my card than what I put!!
Atmosphere: 3
Service: 3
Jjak B
Great adult vibes. Mixed age crowd. Dress up or dress down. Be prepared to show i.d. You will be searched. Great dj's on Saturday night. Bottle girls. Nice bar, lounge area's, and dance floor.
Atmosphere: 4
Aria Knight
Watched as their own staff went outside and harassed a person on the street. I had stepped outside to smoke and one of the bartenders came outside yelling a girl who was just standing on the street. The things they were saying was terrible. Not sure what the situation was, but from a professional stand point- in a place that has $15+ you don’t expect to see that. They didn’t care about anyone hearing or seeing what they were doing- which was equally disturbing. I will spend my money at places where the staff doesn’t verbally assault patrons.
Atmosphere: 1
Food: 1
Service: 1
Brcstylez Harris
I love it. Very special all together very great vibe and more
Dri Lee
The vibe is nice. the place is clean. The dj Lit. BUT the service is a bit long. maybe need more bartenders and waiters that remember you have an order, but other than that it's great fun.
T Henderson
This was my first time in there. They need to fix the ladies' bathroom are disgusting the wall caving in. In one of the stalls. The floors are an accident waiting to happen. They are cute but slippery af.
It takes forever to get your drinks and its a cool spot for the younger crowd.
Atmosphere: 5
Service: 2
Tiwanya Henderson-Addie
This was my first time in there. They need to fix the ladies' bathroom are disgusting the wall caving in. In one of the stalls. The floors are an accident waiting to happen. They are cute but slippery af.
John Painter
Well let's hope it's as fire as it looks considering me and my boss did all the remodeling... But I get to experience it tonight..
Jamilah Brackett
Yesterday was my first time attending Cassanova the place itself was veryyyy nice ! Great music and drink were amazing the whole nine yard. Staff on the other hand is another story there was a male bartender working the bar with glasses on and color in his hair I believe. This particular individual was very rude and sassy! I asked him how did I go about getting my girls and I a table with it being our first time and we had heels on. The guy kept getting smart saying he doesn’t know (but works there smh) and told me to go ask the lady at the door ! I then proceeded to ask him could my friends and I get drinks . The guy kept getting smart and he was rushing me as if he wanted me to hurry up and order ! I didn’t feel welcomed and it seemed as if because they were packed he must was mad because he had to work. I would not recommend this place unless you have reservations or a section because if you don’t it seems like you will be treated any kind of way as if your not spending your money also.
Latosha katrice
Service 10/10 drinks n vibes, absolutely amazing. Lemon drop no sugar rim as per request
If the customer service would match the atmosphere it would be great all around.
Atmosphere: 5
Service: 2
I visited this establishment this evening. The ambiance had a nice setup but the service was horrible and very unprofessional. We were asked to move from our seats after being there already for 2 hours. I will never come here again.
Atmosphere: 1
Service: 1
Good music choice, very stylish, great service. We shut the place
Atmosphere: 5
Food: 3
Service: 5
This place is BEAUTIFUL! It was such a vibe! The staff there are very friendly! Their drinks & hookah were great ! The prices were good also. I’ll be back ?
Atmosphere: 5
Service: 5
The bartender jazz took more money off of my card than what I put!!
Atmosphere: 3
Service: 3
Great adult vibes. Mixed age crowd. Dress up or dress down. Be prepared to show i.d. You will be searched. Great dj's on Saturday night. Bottle girls. Nice bar, lounge area's, and dance floor.
Atmosphere: 4
Watched as their own staff went outside and harassed a person on the street. I had stepped outside to smoke and one of the bartenders came outside yelling a girl who was just standing on the street. The things they were saying was terrible. Not sure what the situation was, but from a professional stand point- in a place that has $15+ you don’t expect to see that. They didn’t care about anyone hearing or seeing what they were doing- which was equally disturbing. I will spend my money at places where the staff doesn’t verbally assault patrons.
Atmosphere: 1
Food: 1
Service: 1
I love it. Very special all together very great vibe and more
The vibe is nice. the place is clean. The dj Lit. BUT the service is a bit long. maybe need more bartenders and waiters that remember you have an order, but other than that it's great fun.
This was my first time in there. They need to fix the ladies' bathroom are disgusting the wall caving in. In one of the stalls. The floors are an accident waiting to happen. They are cute but slippery af.
Atmosphere: 2
Service: 2
Restaurantji Recommends
It takes forever to get your drinks and its a cool spot for the younger crowd.
Atmosphere: 5
Service: 2
This was my first time in there. They need to fix the ladies' bathroom are disgusting the wall caving in. In one of the stalls. The floors are an accident waiting to happen. They are cute but slippery af.
Well let's hope it's as fire as it looks considering me and my boss did all the remodeling... But I get to experience it tonight..
Yesterday was my first time attending Cassanova the place itself was veryyyy nice ! Great music and drink were amazing the whole nine yard. Staff on the other hand is another story there was a male bartender working the bar with glasses on and color in his hair I believe. This particular individual was very rude and sassy! I asked him how did I go about getting my girls and I a table with it being our first time and we had heels on. The guy kept getting smart saying he doesn’t know (but works there smh) and told me to go ask the lady at the door ! I then proceeded to ask him could my friends and I get drinks . The guy kept getting smart and he was rushing me as if he wanted me to hurry up and order ! I didn’t feel welcomed and it seemed as if because they were packed he must was mad because he had to work. I would not recommend this place unless you have reservations or a section because if you don’t it seems like you will be treated any kind of way as if your not spending your money also.
Service 10/10 drinks n vibes, absolutely amazing. Lemon drop no sugar rim as per request