The rice wasn't cooked at all. I was chewing on rocks.
Atmosphere: 3
Food: 1
Service: 3
Deepti Bahl
The food is terrible tasting and is deadly. My daughter ate here and got such bad food poisoning that she through up 19 times in one day. Also the food is left out and there are lots of flies sitting on the food and no employee cares enough to make them go away. Also the guacamole was literally BROWN. Lettuce is older than me the way it looked. Health inspectors should shut this place down IMMEDIATELY. Never come here if you want to live.
Atmosphere: 1
Food: 1
Service: 1
john colley
They're always out of a lot. Not bad, but it has gone down hill
Atmosphere: 3
Food: 3
Service: 3
D D
Got told by staff they can only do online orders and when I asked about when the cutoff time for that is they shrugged. App was then a pain to navigate and required creating an account to place an order. I just left. Wasn’t worth all the hassle.
Atmosphere: 3
Food: 1
Service: 1
Lane Stevenson
Pickup order was ready very fast despite a long line inside. Food was fresh and as good as you'd hope/expect.
Wesley Radigan
You receive better customer service at McDonald's!!! This location has gone down hill, go to the other one 1 mile down the
Atmosphere: 1
Food: 3
Service: 1
Sc Ford
I was actually here picking up food for someone else, so I cannot comment on the food quality. But I will comment on the lackluster staff that was there that day. I have a real problem with workers that do no acknowledge customers when they walk into their establishment, and unfortunately, this is becoming a trend in the post-covid business world.There were probably four or five workers in view when I walked in, and not one of them said hello, or welcome, or anything as I walked up to the counter. I initially walked up to the wrong end of the counter and stood there until a young man that was sweeping asked me, "are you here for something?" His tone wasn't rude, but that's a poorly worded statement to address to a customer. I responded to him that I was there to place an order, and he told me "you have to go to the other end," and no one was standing at that end. So I walk down there and waited. After about a minute and a half, another young man came and took my order as requested.I don't think that I would ever come back here of my own volition. Their food isn't exactly cheap, so their service shouldn't be the way it is.
Atmosphere: 2
Service: 2
Kati Juan
Worse Chipotle I’ve ever ate,the rice was not cook well it was hard,literally the meat was so horrible cook,I had an online order,and for some reason they didn’t get it? The worker said she couldn’t find it in the system,but when the manager came she found it? The worker even seem like they didn’t care and was giving bad customer service.Food was bad and customer service was awful not even a 50/50.
Atmosphere: 1
Food: 1
Service: 1
Brittany R.
every time we order from doordash they NEVER put our chips in. Tonight I ordered two things of chips and they didn't send any. It's even on the receipt that's ON THE BAG. So please find someone who can read and do an order right.
Julie H.
This used to be a terrible Chipotle- but wow! Now they've got it together. Maybe they have a new manager or District. It's been top tier old school Chipotle twice now in a week!!
I really like this location. I’ve been going here for a number of years, but have ordered from here several times lately. It’s always been good, and my online orders have been correct as well.
Darien Robinson
Avoid! It stinks, customer service is terrible, doesn’t have anything in stock (were out of steak, chicken, lettuce, & guac). Do not recommend!
Atmosphere: 1
Food: 1
Service: 1
Amanda G.
I went around 8pm on a Friday night. They were out almost everything... I got the chicken bowl and she scooped the chicken with a sauce cup which wasn't even a serving of chicken so I asked for a little more and then they proceeded to charge me for extra chicken. Even after I questioned it they wouldn't take off the extra fee? I went home and weighed the chicken. It wasn't even 4 ounces.... $11.58 for nothing Honestly surprised this location is still open.
Jason Patton
The Inmates are Running the Asylum. This store is always dirty with food on the floor, tables never cleaned and it smells like they have sewage backup or something. This time, they were out of most food and having to cook more but there was no one in charge. It looked like high school kids were the only people working.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Burrito Bowl
Tysheana Blevins
I did a mobile online order from this restaurant this evening and my order was horrible. For one my side of guacamole was missing. I only got literally two pieces of steak and a scoop, if that, of rice, and the staff was not friendly at all, they have horrible attitudes. I should have checked my order before i pulled off, my mistake, because i would’ve made them make that bowl over.
The rice wasn't cooked at all. I was chewing on rocks.
Atmosphere: 3
Food: 1
Service: 3
The food is terrible tasting and is deadly. My daughter ate here and got such bad food poisoning that she through up 19 times in one day. Also the food is left out and there are lots of flies sitting on the food and no employee cares enough to make them go away. Also the guacamole was literally BROWN. Lettuce is older than me the way it looked. Health inspectors should shut this place down IMMEDIATELY. Never come here if you want to live.
Atmosphere: 1
Food: 1
Service: 1
They're always out of a lot. Not bad, but it has gone down hill
Atmosphere: 3
Food: 3
Service: 3
Got told by staff they can only do online orders and when I asked about when the cutoff time for that is they shrugged. App was then a pain to navigate and required creating an account to place an order. I just left. Wasn’t worth all the hassle.
Atmosphere: 3
Food: 1
Service: 1
Pickup order was ready very fast despite a long line inside. Food was fresh and as good as you'd hope/expect.
You receive better customer service at McDonald's!!! This location has gone down hill, go to the other one 1 mile down the
Atmosphere: 1
Food: 3
Service: 1
I was actually here picking up food for someone else, so I cannot comment on the food quality. But I will comment on the lackluster staff that was there that day. I have a real problem with workers that do no acknowledge customers when they walk into their establishment, and unfortunately, this is becoming a trend in the post-covid business world.There were probably four or five workers in view when I walked in, and not one of them said hello, or welcome, or anything as I walked up to the counter. I initially walked up to the wrong end of the counter and stood there until a young man that was sweeping asked me, "are you here for something?" His tone wasn't rude, but that's a poorly worded statement to address to a customer. I responded to him that I was there to place an order, and he told me "you have to go to the other end," and no one was standing at that end. So I walk down there and waited. After about a minute and a half, another young man came and took my order as requested.I don't think that I would ever come back here of my own volition. Their food isn't exactly cheap, so their service shouldn't be the way it is.
Atmosphere: 2
Service: 2
Worse Chipotle I’ve ever ate,the rice was not cook well it was hard,literally the meat was so horrible cook,I had an online order,and for some reason they didn’t get it? The worker said she couldn’t find it in the system,but when the manager came she found it? The worker even seem like they didn’t care and was giving bad customer service.Food was bad and customer service was awful not even a 50/50.
Atmosphere: 1
Food: 1
Service: 1
every time we order from doordash they NEVER put our chips in. Tonight I ordered two things of chips and they didn't send any. It's even on the receipt that's ON THE BAG. So please find someone who can read and do an order right.
This used to be a terrible Chipotle- but wow! Now they've got it together. Maybe they have a new manager or District. It's been top tier old school Chipotle twice now in a week!!
Restaurantji Recommends
I really like this location. I’ve been going here for a number of years, but have ordered from here several times lately. It’s always been good, and my online orders have been correct as well.
Avoid! It stinks, customer service is terrible, doesn’t have anything in stock (were out of steak, chicken, lettuce, & guac). Do not recommend!
Atmosphere: 1
Food: 1
Service: 1
I went around 8pm on a Friday night. They were out almost everything... I got the chicken bowl and she scooped the chicken with a sauce cup which wasn't even a serving of chicken so I asked for a little more and then they proceeded to charge me for extra chicken. Even after I questioned it they wouldn't take off the extra fee? I went home and weighed the chicken. It wasn't even 4 ounces.... $11.58 for nothing Honestly surprised this location is still open.
The Inmates are Running the Asylum. This store is always dirty with food on the floor, tables never cleaned and it smells like they have sewage backup or something. This time, they were out of most food and having to cook more but there was no one in charge. It looked like high school kids were the only people working.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Burrito Bowl
I did a mobile online order from this restaurant this evening and my order was horrible. For one my side of guacamole was missing. I only got literally two pieces of steak and a scoop, if that, of rice, and the staff was not friendly at all, they have horrible attitudes. I should have checked my order before i pulled off, my mistake, because i would’ve made them make that bowl over.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl