Great American Cookies
CLOSED$$ •
5024 Pinnacle Square Space 110, Trussville
Great American Cookies Reviews
Had an unfortunate experience at the Gadsden Highway location where they claim they did not get my order. The ladies at the Pinnacle location were able to get my cake together and decorated quickly and were a pleasure. Renee did a great job decorating and making up for the experience at the other location. I will order from here only from now on!
Awesome experience! I ordered the cake online about 24 hours in advance (it says only 2 hours needed). The order was ready for us when we arrive! Renee was amazing! I only asked for words on the cake, but when we got there she offered to add the baseballs for us! She quickly (less than 5 min) added the decorations. Such great customer service!
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I am super impressed with this location. They were already closed (by 45 minutes) this evening and we stopped by for cookies with our two kiddos. We realized the doors were locked and our kids were super bummed and began to cry. A sweet lady from inside hear them and came to open up the door, offered them cookies, AND a ring. It’s things like this, going out of your way when it’s not necessary and no one is watching, that makes me want to give you all my business.