We called to get an estimated wait time and were told we would need to come in person to be given a time. So we came and were told we could expect a 30-40 minutes. At the 30 minute mark we check to see how long we might wait and we're told it will be another 20-25 more minutes. We would've eaten somewhere else had we known.
Service: 1
Mark Janus
Long wait but went on a Saturday night. Friendly staff, great food, large portion so lunch the next day provided.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Steak and Chicken, Chicken Hibachi
Daniela Fernandez
I will say that the chef was amazing. His food and service was amazing. The waiter we had was very rude and ignorant. He made a rude comment that shouldn’t have been made and had a very bad attitude. I’ve never had this experience before at this restaurant.
Atmosphere: 1
Food: 5
Service: 1
Allison Kono
Depends on time of day you come. 1st time here was great but second time was
Atmosphere: 3
Food: 3
Service: 3
Eruwa Susu
Bc what's better than hibachi??
Atmosphere: 5
Food: 5
Service: 5
D H
My steak was tough and dry. Soup luke warm. Waitress indifferent to my issues. Hostess was unable to give me name of manager or any one on charge. No worth 20 $ a plate.
Atmosphere: 2
Food: 1
Service: 2
T Hall
Food and Chef was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Chicken and Shrimp Teriyaki
Stephanie Jeronymo
Had our first date here , wonderful :)
Andrew Herring
Delicious Food. GREAT SERVICE.BUSY ATMOSPHERE.By far the Best we have been too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Steak and Chicken, Teriyaki Chicken, Steak
MW Clips
Unbelievable zero fish in the water and they opened up before the opening time on there
The food and service today was awful. Went today 09-JAN-2024 for lunch and the service and quality of food was poor. The customer services was awful and they do not “appear” to care about the customers!. We waited for more than 20 mins to be seated and another 20-25 mins for the grill to heat and for the food to be prepared, the veggies were very salty and the chicken and rice was not good. So disappointed with SUMO and not sure I will ever come back!
Atmosphere: 1
Food: 1
Service: 1
Yuno K.
The portions and food are never what I expect them to be. I was given a small portion of food when I paid the full price for a full portion. The service was not helpful and all I was told is that the portion is the portion and that was it. Will never eat here again. I encourage all people to stay away.
Clay Earnest
The food is fine. The bathrooms are filthy. Standing urine water in the men's
Atmosphere: 1
Food: 5
Service: 4
Trey Henderson
Party of 8 had to order 5 hibachi meals. Would not count sushi as meals. We wasted so much food.
Atmosphere: 3
Food: 3
Service: 1
Brandon
I was in Hoover yesterday and was wanting Japanese food. Usually I get Stix in fultondale but the location in Hoover was closed. That is what lead me to find Sumo’s. Honestly, I think their food was better anyways! I ordered three hibachi chicken dinners with fried rice, one without onions, all to go. They got the order correct and weren’t difficult about the no onion order (which is rare to find)! The food was ready fast and prepared well to travel with. I would definitely go back again! It was a great dinner for me and my family!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken, Chicken Hibachi, Salad and Soup
We called to get an estimated wait time and were told we would need to come in person to be given a time. So we came and were told we could expect a 30-40 minutes. At the 30 minute mark we check to see how long we might wait and we're told it will be another 20-25 more minutes. We would've eaten somewhere else had we known.
Service: 1
Long wait but went on a Saturday night. Friendly staff, great food, large portion so lunch the next day provided.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Steak and Chicken, Chicken Hibachi
I will say that the chef was amazing. His food and service was amazing. The waiter we had was very rude and ignorant. He made a rude comment that shouldn’t have been made and had a very bad attitude. I’ve never had this experience before at this restaurant.
Atmosphere: 1
Food: 5
Service: 1
Depends on time of day you come. 1st time here was great but second time was
Atmosphere: 3
Food: 3
Service: 3
Bc what's better than hibachi??
Atmosphere: 5
Food: 5
Service: 5
My steak was tough and dry. Soup luke warm. Waitress indifferent to my issues. Hostess was unable to give me name of manager or any one on charge. No worth 20 $ a plate.
Atmosphere: 2
Food: 1
Service: 2
Food and Chef was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Chicken and Shrimp Teriyaki
Had our first date here , wonderful :)
Delicious Food. GREAT SERVICE.BUSY ATMOSPHERE.By far the Best we have been too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Steak and Chicken, Teriyaki Chicken, Steak
Unbelievable zero fish in the water and they opened up before the opening time on there
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The food and service today was awful. Went today 09-JAN-2024 for lunch and the service and quality of food was poor. The customer services was awful and they do not “appear” to care about the customers!. We waited for more than 20 mins to be seated and another 20-25 mins for the grill to heat and for the food to be prepared, the veggies were very salty and the chicken and rice was not good. So disappointed with SUMO and not sure I will ever come back!
Atmosphere: 1
Food: 1
Service: 1
The portions and food are never what I expect them to be. I was given a small portion of food when I paid the full price for a full portion. The service was not helpful and all I was told is that the portion is the portion and that was it. Will never eat here again. I encourage all people to stay away.
The food is fine. The bathrooms are filthy. Standing urine water in the men's
Atmosphere: 1
Food: 5
Service: 4
Party of 8 had to order 5 hibachi meals. Would not count sushi as meals. We wasted so much food.
Atmosphere: 3
Food: 3
Service: 1
I was in Hoover yesterday and was wanting Japanese food. Usually I get Stix in fultondale but the location in Hoover was closed. That is what lead me to find Sumo’s. Honestly, I think their food was better anyways! I ordered three hibachi chicken dinners with fried rice, one without onions, all to go. They got the order correct and weren’t difficult about the no onion order (which is rare to find)! The food was ready fast and prepared well to travel with. I would definitely go back again! It was a great dinner for me and my family!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken, Chicken Hibachi, Salad and Soup