The Cheesecake Factory

236 Summit Blvd, Birmingham
(205) 262-1800

Recent Reviews

Tracye F Jones Craig

The waiter Ashley@ The Cheesecake Factory was Fabulous and very sweet!! Can't wait until my next visit.

Atmosphere: 5

Food: 5

Service: 5

Angee Whitt

Food wasn't as good, service was great

Atmosphere: 4

Food: 3

Service: 5

Kevin Swindle

We visited the Summit location this past weekend and wow a great experience. The waitress was awesome and atmosphere was great. The menu has so many options and everything look great and tastes great.We ordered cheesecakeCoconut cream pie and tuxedo and wow the cream was out this world.If you the trifecta then the Cheesecake Factory is the perfect choice.

Atmosphere: 5

Food: 5

Service: 5

david middleton

I arrived with my party of 4,did not receive my food till everyone else had finished eating .actually I told CF ,that I did not want my food at that time,they embarrassed me anyway with my original order.(they did not charge me ) but,how does a top rated place,with the pricesnowadays, screw up that bad? BTW,we did give a full tip.Just saying,never again.

Atmosphere: 3

Food: 1

Service: 4

Mela hudson

The food is always delicious. The service was slow but the waitstaff was friendly. They forgot our bread and others received their food before we did.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Shrimp and Chicken Gumbo

Jacob Li

I have to say I am pretty disappointed in Cheesecake Factory. I have been ordering from here for a while and never had any issues. Today was unacceptable. I placed an order at 6:20 and the estimated time was 6:45 I arrived at 6:45 to be told my order was ready and should be out shortly. Fast forward another 20 minutes, I am told they are just waiting on fries. I continue to wait another 10 minutes before my order is complete. By then my original order is cold and soggy since it was waiting 30 minutes for fries. I would have thought at the very least someone would be apologetic or ever offer some form of compensation. I do not believe I will be returning to this location as it just seems they don't have the capacity to handle orders efficiently anymore. I know many people in the restaurant industry and management needs to get a handle on their kitchen.

Atmosphere: 2

Food: 1

Service: 2

Marshae Black

I'm not a big fan of their lunch/dinner BUT the dessert!!! The dessert is AMAZING! We had the Reeses Cup Peanut Butter Cheesecake, the Lemon Raspberry Cheesecake, the Cookie Dough Cheesecake and the confetti Cheesecake. All were amazing! The Reeses cup was very decadent and had a rich peanut butter atop it. The lemon Raspberry had the perfect blend of both flavors and the confetti one was cake and Cheesecake together!

La-Kisha Spencer

The food was exceptional. Service was good. It could have been better, but it was a Friday night, so they may have been busy.All in all I will definitely return

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Spinach Dip

Stacy

Great Service, Corban was wonderful. My food was overpriced and not quality. The lettuce was the thai lettuce wraps was wilted, and the steak that came with my pasta was over overcooked.

Atmosphere: 5

Food: 3

Service: 5

Clifford Rodgers

If I could them 0 stars I really would …. I have never had a problem with Cheesecake Factory no where I went ….but they sent me some food that was not done so I sent it back they sent the same exact food back out still not done so it’s zero stars for me but the waitress was very nice

Chris Hoefener

I ordered the Beet and Avocado Salad. It was a few pieces of beets and avocado with some wilted arugula on top. It was unacceptable. Definitely not worth the price.The white chocolate raspberry cheesecake was delicious however!

Food: 2

Recommended dishes: Cake

Victoria Lee

Parking: Hard to find parking so be prepared, and long wait! But a beautiful place to dine! ?

Jon Hinds

I had the caramel cheesecake and my wife had the pineapple upside down cake. Both were amazing.

Atmosphere: 5

Food: 5

Service: 4

Lia Williams

Food was very good! Our sever, Suki, was fantastic!!

Atmosphere: 5

Food: 5

Service: 5

BIANCA DENISE TOLBERT

The food was everything. The atmosphere was pleasant our waitress was slow; didn’t check on us but all in all it was wonderful celebrating my birthday.

Atmosphere: 5

Food: 5

Service: 4

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