The Cheesecake Factory

236 Summit Blvd, Birmingham
(205) 262-1800

Recent Reviews

David Hawks

This was my first trip here. All I can say is THIS IS A MUST GO TO PLACE TO EAT. First, this is very clean restaurant. The service is second to none. Our waitress was amazing. We ordered the fillet and ribeye, which were cooked to perfection. The Cesar salad was the best, fresh too. I highly recommend the Cheescake Factory.Parking: Now, parking us somewhat troublesome. Lots of shops around so keep driving around until one pops open and you get lucky.


My daughter had chicken tenders, which were delicious. My pizza was good as well. My husband said his shrimp scampi was good but the steak Dian was lacking onions. As for the reason for the low review, it took way too long to get the food, and the restaurant was freezing. My husband opted out of desert to go outside and warm up. My daughter and I then ordered cheesecake. She got Oreo and I got turtle. Hers was good, but mine was very bitter, so I only took two bites. I told the server I couldn’t eat it and asked if we could swap it for a different kind. By then my husband had returned. The server went to talk to the manager and returned saying it had been comped. I again expressed my desire to get a different kind. She ignored me and took the credit card from my husband and left without asking me what kind I wanted. She returned with his slip to sign and I again expressed that wanted to have cheesecake, but she thanked us and left. I left with more than one bitter taste in my mouth.

Daphne Roberts

Super good food! Fast and friendly service. Try the Cinnabon cheesecake!!

Gene Harrion

Had a great experience here at this location. We did wait for about an hour because it was very busy and a Friday night! The food was soo darn good! Absolutely amazing. The waiter Mason was the best and lively! Loved it!

Ricardo Benson

Good overall good service very clean

Latishwa C.

Always love going to Cheesecake Factory when the wait is not long. Have to make sure to make a reservation whenever wanted to go but it's always worth the late when my family and I go. This occasion was special . Was celebrating mom, grandma and myself May birthdays. Love my family !

Richard N.

Setting was nice. Even though it was busy staff was very nice and courteous. Looking forward to coming back again.

Brittany S.

The Mac and cheese bites were good. Sadly the pasta and fish and chips were greasy, over cooked and just bland. Then the Cinnabon cheesecake had a mosquito on the top. The one positive was the nice waitress and the hostess. I wouldn't recommend.

Jacob L.

What is the point of making a reservation if you check in on time and still have to wait 30 minutes to an hour to be seated

Katherine Horn Dumas

It was very good, portions were huge, and the servers were nice and friendly. We will be returning.

Paige D.

The food was great! The atmosphere is good vibes. I had a great time catching up with friends over an early dinner. And don't forget to end the meal with one of their many flavors of cheesecake!

Jaylynn J.

5 star service. Order the peach Bellini and thank me later. I am only giving 3 stars because the food was under seasoned and kind of cold.

Lauryn D.

Had a nice time! Not much of a wait, that was a huge plus! The food was pretty good. Not anything crazy special but it was good. We did have a great server with a wonderful personality. Very attentive and helpful. (I wish I had gotten/remembered his name!)

Kyra K.

The food was delicious we went on Father's Day so it was busy but we set a reservation they sat us a a booth very quickly we waited on our food for over 30 mins because the broiler shut down but it was delicious and the manager came and let us know everything so I would recommend

Eunice Bluster

I love me some cheesecake. They have so many flavors to choose from. I was a little excited and overwhelmed. For a first experience I gave them 3 stars and here's why; the staff is not very friendly, your kinda pushed to the side and looked over. The food is great, portion size is unbelievable it is a little pricey if your on a budget. They have really nice environment setting would be great for a date night, or an outing with family and friends. That was personal. As a food delivery driver, I was very disappointed they messed up my customers orders, they were fixed in the end, but I had to insist they redo the chicken pasta, I wasn't about to delivery food that went out a hour ago. My customer was grateful.FYIIf you plan to go, make sure they're not too busy! My daughter ❤ the Salted Carmel cheesecake as do I. The strawberry and the raspberry cheesecakes was delicious as well.

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