Sometimes, when you order, more than one sandwich, you will find that the cook forgot your order selection. They're good on fixing the problem.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 55 Big Kahuna Cheese Steak Sandwich
Jason Fox
I went there at 8:30 they said they were closed I said why do you have the sign on they said they have to keep it on until 9:00
Atmosphere: 1
Gene Fletcher
Instead of increasing price, sub has less meat and more vegetables. Disappointing compared to previous subs.
Atmosphere: 3
Food: 3
Service: 4
Michael Honeycutt
Staff is awesome. Always do a great job and take pride with their work.
michael beck
They showed excellent customer service and the sandwiches were awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jersey Mike
Bob Gibson
We have tried locations ranging from Florida, Georgia, North Carolina, and now Alabama. They are all pretty much the same no matter which state you are in. I usually order the Big Kahuna #56. I have ordered the tuna, and that was very good, but the #56 is my favorite. My wife always orders the Italian and makes it a combo with chips and a drink. The combo is the way to go, but it depends on how hungry you are. If you frequently dine here you should sign up for their Shore points program where you can earn free subs.
Atmosphere: 4
Food: 4
Service: 5
Ken King
The shop was downright messy. Tables had not been cleaned off, there was trash on the floor, and the trash can was running over. The two workers were simply standing behind the counter and made no attempt to put the shop in order the whole time I was there (and I ate in).
I called the number provided, the answering message sounded like the Ops Center - and no one has called back in over a week. It seems pretty obvious that you don't care about receiving feedback and rather just wanted to appear to reach out.
Melany Rogers
We like the Vestavia location, but we will not be back to this one. The employees there (today) do not care and take forever to do their job. After 20 plus minutes of waiting for a sandwich, they lied and said it was almost ready. After waiting even longer, they told my husband to just go somewhere else! ? Pitiful! Don't bother with this location. It has been very slow before, but we tried again. Shouldn't have.
Alexis A.
I went to go pick my food up and the workers were sitting down, so I felt like I was bothering them. Other than that, it was clean inside and the food was delicious.
Whitney H.
There was no wait when we came in this afternoon for lunch. The guy who took our order and made our sandwiches was really kind of rude. He acted like us coming in was a total disruption to his day. However, the girl that rang us up was very sweet and personable. The sandwiches were delicious!
Angie M.
MY FAVORITE KIND OF WICH!Jersey Mikes Subs, is a sandwich franchise across the southern states. They have a wide array of sandwiches, but are and have always been so much better than Subway in my opinion. We have enjoyed JMS in both Florida as well as here in Alabama. Their food is alway consistent and stores are always clean. The service does change no matter which location you go to. While ordering my sandwich, there was a man who was quite rude to me. I was trying to order a chicken Philly in the small size. Since I know how much I can eat. I was snapped at and told that they could not do that sandwich in the small size. But it does not state that anywhere on the menu. I know the food industry is a difficult industry to work in, however, there is no need to snap at your customers, who might not know some of the main protocols. When we sat down and started to eat our regular sized sandwich we overheard a conversation about, how catering is run at JMS. The employees seemed to be unhappy with how things roll. As we were overhearing their convo we decided to make some suggestions, but the employees seem to be over worked and just down right tired. Believe me I understand. I'll continue to support JMS, this just wasn't the experience I thought I would have when here. But am hoping for next time to be different.
Always a great experience... well done!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jersey Mike's Famous Philly
“Mike’s way” does NOT MEAN
Atmosphere: 2
Food: 1
Service: 3
Sometimes, when you order, more than one sandwich, you will find that the cook forgot your order selection. They're good on fixing the problem.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 55 Big Kahuna Cheese Steak Sandwich
I went there at 8:30 they said they were closed I said why do you have the sign on they said they have to keep it on until 9:00
Atmosphere: 1
Instead of increasing price, sub has less meat and more vegetables. Disappointing compared to previous subs.
Atmosphere: 3
Food: 3
Service: 4
Staff is awesome. Always do a great job and take pride with their work.
They showed excellent customer service and the sandwiches were awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jersey Mike
We have tried locations ranging from Florida, Georgia, North Carolina, and now Alabama. They are all pretty much the same no matter which state you are in. I usually order the Big Kahuna #56. I have ordered the tuna, and that was very good, but the #56 is my favorite. My wife always orders the Italian and makes it a combo with chips and a drink. The combo is the way to go, but it depends on how hungry you are. If you frequently dine here you should sign up for their Shore points program where you can earn free subs.
Atmosphere: 4
Food: 4
Service: 5
The shop was downright messy. Tables had not been cleaned off, there was trash on the floor, and the trash can was running over. The two workers were simply standing behind the counter and made no attempt to put the shop in order the whole time I was there (and I ate in).
Atmosphere: 1
Food: 4
Service: 2
Love It. Great Staff, Great Food, Great Service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I called the number provided, the answering message sounded like the Ops Center - and no one has called back in over a week. It seems pretty obvious that you don't care about receiving feedback and rather just wanted to appear to reach out.
We like the Vestavia location, but we will not be back to this one. The employees there (today) do not care and take forever to do their job. After 20 plus minutes of waiting for a sandwich, they lied and said it was almost ready. After waiting even longer, they told my husband to just go somewhere else! ? Pitiful! Don't bother with this location. It has been very slow before, but we tried again. Shouldn't have.
I went to go pick my food up and the workers were sitting down, so I felt like I was bothering them. Other than that, it was clean inside and the food was delicious.
There was no wait when we came in this afternoon for lunch. The guy who took our order and made our sandwiches was really kind of rude. He acted like us coming in was a total disruption to his day. However, the girl that rang us up was very sweet and personable. The sandwiches were delicious!
MY FAVORITE KIND OF WICH!Jersey Mikes Subs, is a sandwich franchise across the southern states. They have a wide array of sandwiches, but are and have always been so much better than Subway in my opinion. We have enjoyed JMS in both Florida as well as here in Alabama. Their food is alway consistent and stores are always clean. The service does change no matter which location you go to. While ordering my sandwich, there was a man who was quite rude to me. I was trying to order a chicken Philly in the small size. Since I know how much I can eat. I was snapped at and told that they could not do that sandwich in the small size. But it does not state that anywhere on the menu. I know the food industry is a difficult industry to work in, however, there is no need to snap at your customers, who might not know some of the main protocols. When we sat down and started to eat our regular sized sandwich we overheard a conversation about, how catering is run at JMS. The employees seemed to be unhappy with how things roll. As we were overhearing their convo we decided to make some suggestions, but the employees seem to be over worked and just down right tired. Believe me I understand. I'll continue to support JMS, this just wasn't the experience I thought I would have when here. But am hoping for next time to be different.