Outback Steakhouse

3440 Galleria Cir, Hoover
(205) 979-7585

Recent Reviews

Anthony Williams

It's was OK. The quality of food doesn't match the price.

Atmosphere: 4

Food: 4

Service: 4

Grim_lens

Our server was absolutely phenomenal, and the food was top notch!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bloomin’ Onion

David Duke

Grossly understaffed. Waited over an hour and a half on food, that came out cold and seriously undercooked. Servers would rather play on their phones than provide service. The only positive was the busboy who was on top of his job. As soon as a table left he was there clearing the table.

Atmosphere: 1

Food: 1

Service: 1

Aissa Diop

Service slow, food served

Atmosphere: 3

Food: 2

Service: 2

Christopher Shadrick

Placed a order online 3-10-2024, (I HAVE EMAIL, to Confirm order,and what was ordered and how to cook it ) was bringing a mistake to the manager's attention, he pointed out that I made the mistake, I don't like to be called a liar, it is the principal with me , please when you make a mistake just own it, be the bigger person and own it,Been trying to place an order through their phone service for the last 3 days for pickup it's been impossible

Atmosphere: 1

Food: 5

Service: 1

KristiAshley K

Edit: I called and finally was able to speak to a manager. The manager bent over backwards to make it right with us and I am happy with how it was handled. I understand they were super busy and I’m willing to try again. The manager made me believe that they too saw the issues and will work to resolve those problems.re: curbside- Horrible! We’ve tried at least 5 times over the past couple of months. Every time it’s horrible. They either leave something out or we have to sit there for up to 30 minutes before they come out. Twice they’ve left out toppings, even after we asked about them and been told yes the toppings are inside. Don’t even bother trying to call, they NEVER ANSWER. This is horrible management, understaffed, and incompetent. They also leave the curbside bags on a counter beside the door, and every person that comes in will touch the bag to see if it is theirs because there is no employee there to help them. It’s disgusting. I’m making a complaint to the health board and contacting corporate. If they don’t know how to run a restaurant without being slow and gross then don’t open a restaurant.

Atmosphere: 1

Food: 3

Service: 4

Renita Speights

Such a phenomenal experience! Great food, very pleasant and professional atmosphere with exceptional service to top it off! We will definitely be back! Hoover, the manger on duty, is OUTSTANDING!!!

Atmosphere: 5

Food: 5

Service: 5

Nakisha Collins

April provided the best customer service.

Atmosphere: 5

Food: 5

Service: 5

Shenika Coleman

I order a porter house steak to go… I asked for well done.. I hate to see pink meat yuck.. I’m about to put it in the oven to see will it be better

Danielle Parramore

If I could give no stars I would, horrible food

Ez Poe

I've eaten at this place about three times now and I gotta say I might just never come back again. My server was great however the manager(s) talk to their employers like they're dogs????? It's absolutely disgusting how they talk to each other and the fact they just are yelling at them while in the dinner room is very unprofessional in my opinion. You shdnt be trying to embarrass your employees while they're doing their jobs and working. Do better outback! Stop letting your higher ups belittle and degrade employees who are working their butts off. Y'all are doing nothing but making outback an uncomfortable and bad spirited environment. My food is usually okay too, but today it must've been picked up late bc it was served to me almost cold ? I still ate it tho and I could've gotten over the fact my food was cold but the attitude and toxicity of the environment shd be absorbed unacceptable !

Atmosphere: 1

Food: 1

Service: 3

Recommended dishes: Outback Center-Cut Sirloin, Bloomin’ Onion

Your Mom

The atmosphere is very toxic and full of hate. I watched one of, what seemed to be a manager or head of some sort, yell at his employees multiple times over nothing about everything. The words the coworkers exchange with one another when passing and how I watched this manager yell at the busser for checking up on a table. There's just a lot of negativity floating around and all the workers seem to dread their jobs. My food was great but I won't be coming back after seeing so much mistreatment going on.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Baked Potato

yougotsbusted PUNK

Meh, food was good. Small place. The atmosphere and service was par.

Atmosphere: 3

Food: 4

Service: 3

William Hamrick

The bartender was ridiculously bad. She would acknowledge your requests and then just completely ignore them. Asked to have my drinks on a separate ticket from my food, she agreed and then didn't do it. Waited so long for her to return after dropping off my ticket that I just accepted that she wasn't going to do it. Then I asked for a receipt, to which she repeated my request and said "sure". Then she disappeared. I finally just left. Tried to call back to talk to the manager, but no one picked up. Not surprised actually. I hope other's experiences are better, but I certainly don't recommend this place.

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Outback Center-Cut Sirloin

Crystal Dawn

Everything was excellent. Clean restaurant, friendly staff, Food was

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: House Salad, Outback Center-Cut Sirloin, Bloomin’ Onion, Coconut Shrimp

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