Wednesday March 14th 2024 at 830 am I pull up to the drive thru and they respond "what u want" .... I order my food and with nobody in line had a 20 minute wait to receive our food . When we received it I was convinced my egg sandwich had spit in it . It was loaded with hair and eggs shells . I took a picture, I almost vomited when I seen it . I'm so disgusted with their service
Atmosphere: 1
Food: 1
Service: 1
me to you (M)
First time I ate at a Burger King in about 10 years. No reason about them. I just never go to any fast food place like that. But on Government St in Mobile, it was the only food place that I saw and decided to stop to find out how to get out of Mobile using my cell phone map and back to Baldwin County. You would think someone would have placed a sign at the Government Street, Tunnel exit on the Bay Way that the Bankhead tunnel is closed all week. I had to go over that huge bridge that I usually admire from afar and find my way back to Government Street.I ordered a burger and the burger was good, the fries great, but the fried cheese tastless. They need to take the fried cheese off the menu. The burger did not have raw onions which was great. I forgot to say, "no raw onions, please".It seems no one wants to give "military discounts" anymore. Arby in Robertsdale quit giving military discounts. The Foley Coffee Shop do not give military discounts. The new people in Arby, in Robertsdale say there is no military base near here. Well, there are many retired military personnel here.Home Depot in Foley does not give military discounts, but Lowes in Foley is the one place that still give military discount benefits. Sometimes it is limited but better than nothing.There must be many military personnel in Mobile. You would think Burger King would give a military discount.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Justn Hanson
$10.00 for just a burger seems
Atmosphere: 2
Food: 4
Service: 3
Nisha Jennings
The food and atmosphere were typical of a fast food restaurant. But what made my day was the service. The ladies in there went above and beyond. Which says a lot because good service is hard to find these days. I saw them being patient with a difficult customer. I need to add something to my order last minute, and it wasn't a problem. I will definitely be back!
Atmosphere: 4
Food: 3
Service: 5
Mark Small
Cleanest Burger King I've ever been in. We got lost and stopped to eat. Veronica is a sweetheart.
Atmosphere: 5
Food: 5
Service: 5
Meghan Pritchard
As other reviewers have said, this location is in a populated homeless area.I have ordered pickup a few times and my order has always been on time, hot and fresh.Employees are friendly.Overall good experienceThe ghost pepper chicken fries are so good ?
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Whopper Sandwich
Clinton Pitts
The ladies were really courteous and very nice and respectful. The food was fresh and warm and the temperature inside was ideal and the tables clean. The food was really good .
Atmosphere: 2
Food: 5
Service: 5
Christopher Parnell
This burger King is in a populated homeless area, so they lock the bathrooms so you have to ask for a key. The bathrooms are clean and vagrants is way down, also recently u remodeled. Staff was on point and food was hot and fresh.
I want there to just get a frozen drink and when I walk in I waited 2 minutes nobody ask me if I been waited on. Everyone in there just look at me and didn’t say a word so i walk out. Poor customer
A wonderful BK experience, I feel like a Queen now. Service was great. Mrs. Dixon is very professional and a blessing to you company. Thanks!!!
Atmosphere: 5
Food: 5
Service: 5
msdlmjxn
I came to the restaurant at 10:17 AM. They were dead and the cashier refused to ring me up for lunch and then threatened me to get out of her drive-through .she did not want me to sit there for 10 minutes while I tried to decide what I wanted for breakfast I didn’t order from there. The manager was nice and apologized but the cashier needs home training .So in today’s society its ok to threaten violence to get your way. If i was your mom id correct your attitude.
Atmosphere: 1
Service: 1
Vanilla_Icing66
We ordered our food from the drive-thru service, and these women moved very quickly, were extremely nice, and our food was hot and fresh.
Food: 5
Service: 5
Michael Stearns
Man sitting almost 30 mins to get a mobile order, kinda defeats the point
Becky Redman
The ice cream machine was working! Our evening was saved (see my review of the McD’s across the street). All we had was the ice cream and a Hershey’s pie, which was yummy. Our server did not really seem to want to be helping us, or to be there in general. No smiles, greetings, or well wishes. But the ice cream machine was working!
Wednesday March 14th 2024 at 830 am I pull up to the drive thru and they respond "what u want" .... I order my food and with nobody in line had a 20 minute wait to receive our food . When we received it I was convinced my egg sandwich had spit in it . It was loaded with hair and eggs shells . I took a picture, I almost vomited when I seen it . I'm so disgusted with their service
Atmosphere: 1
Food: 1
Service: 1
First time I ate at a Burger King in about 10 years. No reason about them. I just never go to any fast food place like that. But on Government St in Mobile, it was the only food place that I saw and decided to stop to find out how to get out of Mobile using my cell phone map and back to Baldwin County. You would think someone would have placed a sign at the Government Street, Tunnel exit on the Bay Way that the Bankhead tunnel is closed all week. I had to go over that huge bridge that I usually admire from afar and find my way back to Government Street.I ordered a burger and the burger was good, the fries great, but the fried cheese tastless. They need to take the fried cheese off the menu. The burger did not have raw onions which was great. I forgot to say, "no raw onions, please".It seems no one wants to give "military discounts" anymore. Arby in Robertsdale quit giving military discounts. The Foley Coffee Shop do not give military discounts. The new people in Arby, in Robertsdale say there is no military base near here. Well, there are many retired military personnel here.Home Depot in Foley does not give military discounts, but Lowes in Foley is the one place that still give military discount benefits. Sometimes it is limited but better than nothing.There must be many military personnel in Mobile. You would think Burger King would give a military discount.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
$10.00 for just a burger seems
Atmosphere: 2
Food: 4
Service: 3
The food and atmosphere were typical of a fast food restaurant. But what made my day was the service. The ladies in there went above and beyond. Which says a lot because good service is hard to find these days. I saw them being patient with a difficult customer. I need to add something to my order last minute, and it wasn't a problem. I will definitely be back!
Atmosphere: 4
Food: 3
Service: 5
Cleanest Burger King I've ever been in. We got lost and stopped to eat. Veronica is a sweetheart.
Atmosphere: 5
Food: 5
Service: 5
As other reviewers have said, this location is in a populated homeless area.I have ordered pickup a few times and my order has always been on time, hot and fresh.Employees are friendly.Overall good experienceThe ghost pepper chicken fries are so good ?
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Whopper Sandwich
The ladies were really courteous and very nice and respectful. The food was fresh and warm and the temperature inside was ideal and the tables clean. The food was really good .
Atmosphere: 2
Food: 5
Service: 5
This burger King is in a populated homeless area, so they lock the bathrooms so you have to ask for a key. The bathrooms are clean and vagrants is way down, also recently u remodeled. Staff was on point and food was hot and fresh.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: French Fries, Fully Loaded Croissan'Wich, Rodeo King, Fries, Quarter Pound King, Cheeseburger
I want there to just get a frozen drink and when I walk in I waited 2 minutes nobody ask me if I been waited on. Everyone in there just look at me and didn’t say a word so i walk out. Poor customer
Service: 1
My cousin said his order was
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
A wonderful BK experience, I feel like a Queen now. Service was great. Mrs. Dixon is very professional and a blessing to you company. Thanks!!!
Atmosphere: 5
Food: 5
Service: 5
I came to the restaurant at 10:17 AM. They were dead and the cashier refused to ring me up for lunch and then threatened me to get out of her drive-through .she did not want me to sit there for 10 minutes while I tried to decide what I wanted for breakfast I didn’t order from there. The manager was nice and apologized but the cashier needs home training .So in today’s society its ok to threaten violence to get your way. If i was your mom id correct your attitude.
Atmosphere: 1
Service: 1
We ordered our food from the drive-thru service, and these women moved very quickly, were extremely nice, and our food was hot and fresh.
Food: 5
Service: 5
Man sitting almost 30 mins to get a mobile order, kinda defeats the point
The ice cream machine was working! Our evening was saved (see my review of the McD’s across the street). All we had was the ice cream and a Hershey’s pie, which was yummy. Our server did not really seem to want to be helping us, or to be there in general. No smiles, greetings, or well wishes. But the ice cream machine was working!
Food: 5
Service: 2