The workers have great attitudes for the mess they endure on a daily basis. They try so hard for their customers, but the wait is getting to be horrible,only because they are always so
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Onion Rings, Whopper
Phylis Lutin
I WENT IN TO THIS LOCATION TODAY TO PICK UP AN ORDER FOR A CUSTOMER. A FEMALE EMPLOYEE CAME IN WITH A LARGE TUPPERWARE BOWL AND A PAPER PLATE AND PROCEEDED TO EAT DIRECTLY WHERE THE STAFF IS PREPARING THE FOOD FOR THE CUSTOMERS IN PLAN VIEW OF THE LOBBY. I ASKED THE MANAGER ON DUTY A YOUNG BLACK MALE WITH BLONDE TWIST HAIR DID HE APPROVE OF THE LADY EATING ON THE LINE AND LICKING HER FINGERS AROUND THE FOOD. HE TOLD ME IT WAS FINE BECAUSE SHE WAS ON BREAK. THEN SHE GRABBED HER FOOD AND WALKED OUTSIDE. I TOLD HIM WHEN AN EMPLOYEE IS ON BREAK EATING THEY NEED TO BE IN LOBBY NOT AROUND THE FOOD AND PLEASE GIVE ME THE HOME OFFICE NUMBER. HE IGNORED ME AND WALKED OFF. I ASKED HIM AGAIN FOR THE HOME OFFICE NUMBER OR HIS SUPERVISOR NUMBER. HE TOLD ME NO AND I'M HARRASSING HIM. I TOLD HIM U AND YOUR STAFF ARE THE VERY REASON WHY PPL ARE SICK AFTER THEY EAT AT RESTAURANTS BECAUSE THIS PLACE IS NOT SANITARY. I ALSO INFORMED MY CUSTOMER TO NEVER EAT AT THAT LOCATION. SERVICE SLOW, UNSANITARY, AND VERY UNPROFESSIONAL THEY NEED AN OLDER MANAGER NOT A KID.
Atmosphere: 1
Food: 2
Service: 1
THE UNKNOWN ICON
This used to be the best Burger King in Mobile. What happened well lets see? You either turned off the ipad so your Mobile orders are not coming through or the person working the window is creating voids which is theft. just maybe the good window employee was not working either way. i tested the window just to see would she be honest and she failed. You knew what it was yet to steal you lied. i wont come there no more and i will be contacting corporate either they stealing credit card numbers or creating voids either way you wont get my money again. Its always the same.Trash service or a horrible attitude. NEVER AGAIN.
Atmosphere: 1
Food: 1
Service: 1
Leah Crenshaw
I ordered 2 whopper a they gave us the plant base burgers had been sick for 2days after eating that burger food poisoning. I thought if you ask for it we don't now I'm suffering.
Food: 1
Service: 4
Recommended dishes: Whopper
Terri Moore
Worse customer service got burn with coffee by the drive thru girl this morning had to go to the ER just leave at 3:45pm. I wouldn't be so upset if she wasn't so rude I don't know if she was having a bad day or what she snatched my card from me without even speaking and slam the window in my face. When she came back handed me the card and slam the window again. Comes back the third time and pretty much try what she did the first two times and quickly try to hand me the coffee and slam the window quickly but this time she waste hot coffee all over my hand and outside car door cause it to burned my hand. Her response was o them lids being come off all morning and throwing napkins at me and shut the window. I have good insurance that will cover my hospital bill and all follow treatment but just because how I was treated I really want to reach out to a lawyer. I'm hoping by Monday I have calm down and do different but if still feel the same when Monday I will be contacting a lawyer. This all could have been avoided with a little customer service. If you have video you should be able to see everything that happened.
Atmosphere: 1
Service: 1
Tim Richardson
Got 2 whoppers, one heavy onion with cheese and the other no tomato. Both were great. Mine as well as the other persons was juicy. Nothing worse than a dry burger that you have to drink after each bite. This is a great Burger King. Never had issues with their
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
Lola DaStar
The workers have great attitudes for the mess they endure on a daily basis. They try so hard for their customers, but the wait is getting to be horrible,only because they are always so
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Onion Rings, Whopper
Jamie Workman
12:12am Tues 11/2!1 Great Service Great FoodGreat Team!!Thank You!
Donald Perry
These people so slow I been I the drive through for about 15-20 minutes it wasn’t really
Service: 1
Kelly Marie
Came through on 08/11/2023 at 9:23 pm and the woman over the speaker was so rude she took my order and then went silent so I asked if she got that and she snaps back well yea I got you and people at the window .... very disappointing with this company and the employees they keep
Burgers are soggy and mushy from the buns sitting in mayo and ketchup and I found a piece of hair on the cheese after looking through the burger. Even the lettuce and tomatoes was soggy , I won’t go back there no more. That’s nasty , just rushing to take people money and doing people food any kind of
Atmosphere: 1
Food: 2
Service: 1
David Simpson
Stopped in on a road trip. I was so impressed with the service I received. I interacted with 3 ladies, and all were super polite and helpful. My order was correct, fresh, and quick. The restaurant was clean and adequately staffed. I was very surprised at how positive I had an experience I had.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hamburger, Chicken Nuggets, Whopper
Elizabeth Frye
We had the double cheeseburger with bacon and onion rings. Very good.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Toast Sticks, Onion Rings, Cheeseburger, Whopper
Alexis B.
1 star is too generous for what we just went threw.For an order of 6 people and a cash order of over a hundred dollars the service was good but the employees that's another story.We were courteous and used manners when ordering our food and talked clearly so I don't know why when we received our food for 6 people there was only a couple items in the 4 bags. We brought it to the employees attentions that we were missing food with courtesy and we were met with no I gave you all of your food when they did not.One employee was told to calm down because he looked like he wanted to jump over the counter just rude and the food was subpar at best.Avoid this location please or risk dealing with the most unfriendly employees I've ever met at a Burger King.
Sandy “Plus Size Barbie” Burpo
My experience at this location was amazing.. I didn't have to wait and my food was hot and fresh and the cashier was nice and friendly.. I will return!!
The workers have great attitudes for the mess they endure on a daily basis. They try so hard for their customers, but the wait is getting to be horrible,only because they are always so
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Onion Rings, Whopper
I WENT IN TO THIS LOCATION TODAY TO PICK UP AN ORDER FOR A CUSTOMER. A FEMALE EMPLOYEE CAME IN WITH A LARGE TUPPERWARE BOWL AND A PAPER PLATE AND PROCEEDED TO EAT DIRECTLY WHERE THE STAFF IS PREPARING THE FOOD FOR THE CUSTOMERS IN PLAN VIEW OF THE LOBBY. I ASKED THE MANAGER ON DUTY A YOUNG BLACK MALE WITH BLONDE TWIST HAIR DID HE APPROVE OF THE LADY EATING ON THE LINE AND LICKING HER FINGERS AROUND THE FOOD. HE TOLD ME IT WAS FINE BECAUSE SHE WAS ON BREAK. THEN SHE GRABBED HER FOOD AND WALKED OUTSIDE. I TOLD HIM WHEN AN EMPLOYEE IS ON BREAK EATING THEY NEED TO BE IN LOBBY NOT AROUND THE FOOD AND PLEASE GIVE ME THE HOME OFFICE NUMBER. HE IGNORED ME AND WALKED OFF. I ASKED HIM AGAIN FOR THE HOME OFFICE NUMBER OR HIS SUPERVISOR NUMBER. HE TOLD ME NO AND I'M HARRASSING HIM. I TOLD HIM U AND YOUR STAFF ARE THE VERY REASON WHY PPL ARE SICK AFTER THEY EAT AT RESTAURANTS BECAUSE THIS PLACE IS NOT SANITARY. I ALSO INFORMED MY CUSTOMER TO NEVER EAT AT THAT LOCATION. SERVICE SLOW, UNSANITARY, AND VERY UNPROFESSIONAL THEY NEED AN OLDER MANAGER NOT A KID.
Atmosphere: 1
Food: 2
Service: 1
This used to be the best Burger King in Mobile. What happened well lets see? You either turned off the ipad so your Mobile orders are not coming through or the person working the window is creating voids which is theft. just maybe the good window employee was not working either way. i tested the window just to see would she be honest and she failed. You knew what it was yet to steal you lied. i wont come there no more and i will be contacting corporate either they stealing credit card numbers or creating voids either way you wont get my money again. Its always the same.Trash service or a horrible attitude. NEVER AGAIN.
Atmosphere: 1
Food: 1
Service: 1
I ordered 2 whopper a they gave us the plant base burgers had been sick for 2days after eating that burger food poisoning. I thought if you ask for it we don't now I'm suffering.
Food: 1
Service: 4
Recommended dishes: Whopper
Worse customer service got burn with coffee by the drive thru girl this morning had to go to the ER just leave at 3:45pm. I wouldn't be so upset if she wasn't so rude I don't know if she was having a bad day or what she snatched my card from me without even speaking and slam the window in my face. When she came back handed me the card and slam the window again. Comes back the third time and pretty much try what she did the first two times and quickly try to hand me the coffee and slam the window quickly but this time she waste hot coffee all over my hand and outside car door cause it to burned my hand. Her response was o them lids being come off all morning and throwing napkins at me and shut the window. I have good insurance that will cover my hospital bill and all follow treatment but just because how I was treated I really want to reach out to a lawyer. I'm hoping by Monday I have calm down and do different but if still feel the same when Monday I will be contacting a lawyer. This all could have been avoided with a little customer service. If you have video you should be able to see everything that happened.
Atmosphere: 1
Service: 1
Got 2 whoppers, one heavy onion with cheese and the other no tomato. Both were great. Mine as well as the other persons was juicy. Nothing worse than a dry burger that you have to drink after each bite. This is a great Burger King. Never had issues with their
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
The workers have great attitudes for the mess they endure on a daily basis. They try so hard for their customers, but the wait is getting to be horrible,only because they are always so
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Onion Rings, Whopper
12:12am Tues 11/2!1 Great Service Great FoodGreat Team!!Thank You!
These people so slow I been I the drive through for about 15-20 minutes it wasn’t really
Service: 1
Came through on 08/11/2023 at 9:23 pm and the woman over the speaker was so rude she took my order and then went silent so I asked if she got that and she snaps back well yea I got you and people at the window .... very disappointing with this company and the employees they keep
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Burgers are soggy and mushy from the buns sitting in mayo and ketchup and I found a piece of hair on the cheese after looking through the burger. Even the lettuce and tomatoes was soggy , I won’t go back there no more. That’s nasty , just rushing to take people money and doing people food any kind of
Atmosphere: 1
Food: 2
Service: 1
Stopped in on a road trip. I was so impressed with the service I received. I interacted with 3 ladies, and all were super polite and helpful. My order was correct, fresh, and quick. The restaurant was clean and adequately staffed. I was very surprised at how positive I had an experience I had.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hamburger, Chicken Nuggets, Whopper
We had the double cheeseburger with bacon and onion rings. Very good.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Toast Sticks, Onion Rings, Cheeseburger, Whopper
1 star is too generous for what we just went threw.For an order of 6 people and a cash order of over a hundred dollars the service was good but the employees that's another story.We were courteous and used manners when ordering our food and talked clearly so I don't know why when we received our food for 6 people there was only a couple items in the 4 bags. We brought it to the employees attentions that we were missing food with courtesy and we were met with no I gave you all of your food when they did not.One employee was told to calm down because he looked like he wanted to jump over the counter just rude and the food was subpar at best.Avoid this location please or risk dealing with the most unfriendly employees I've ever met at a Burger King.
My experience at this location was amazing.. I didn't have to wait and my food was hot and fresh and the cashier was nice and friendly.. I will return!!