109 S Memorial Dr, Prattville
GREAT CUSTOMER SERVICE! GREAT FOOD AND WHAT CAN I SAY! OH WAIT THEY CLEAN THEIR POTATOES REALLY WELL BEFORE BAKING THEM. THEY KNOW WHAT MEDIUM IS WHEN COOKING STEAK. CHICKEN WAS JUICY. EVERYTHING WAS COOKED PERFECT.!.!
The best cheeseburger I've had in a while. Excellent customer service, friendly staff.
Food is great! But I called at 2:59 and was told my food would be ready in 20 minutes. I called from the parking lot, and noticed the lady cook sitting outside smoking and on her phone. I waited til 3:23 to go in, and my food wasn't ready, in fact the lady cook didn't even start cooking until the girl up front asked if it was ready. There was no to go bags or food on the grill, but I was told it was because they were busy. Would give 5 stars for food, but 1 just for the downright laziness from the cook
The food from this place has always been good. Most of the time I do pickup when I go.
Good food, poor serviceFalse advertising prices are not what their menu say’s
I really like Cow-a-Bungo mostly because of the quality of their beef. The steak is always tender and juicy. The hamburgers are made of the same steak and are superb. They offer quick service and great food at a respectable price. Sure, you have to pay more than McDonald's, but you get what you pay for. Give them a try.
I just don't understand why you would have someone answer the phone that can't speak English. It's either they can't speak English or they just like sounding like they hate their life. Stop hiring kids and get someone on the phone who enjoys their job. I BUY ALOT from this place, the food is excellent, but the customer service is ridiculous.
Forgets stuff but still good food
They got my order switched after they mentioned 2 orders same name but they were getting it right(carry out btw). Got home almost 25 minutes away. They gave me the wrong order. I had to drive all the way back. And still had to pay for foood. Also it’s like a cheerleader locker room inside. U call to order and can’t haer anything. I been asked my Oder address etc… over and over on same phone call. Now I was just threated by an employee
They can't get an order correct to save their lives. I'm convinced they are illiterate and rely on picture menus.
I use to order here at least once a week. The last three times it took over a hour and the food was cold and half the food was missing. I tried to be patient as covid has hit and slowed everyone down. I ordered again today. Over 1 hour still Noone here I call the manager to find out whats going on and pretty much get a " i don't care that its taking so long attitude". Will not be ordering from here again
Good food, good service and reasonable prices.
Ordered the ribeye tonight as the burger has always been great here but…The ribeye tastes like something from a high school cafeteria. Potato overcooked or sitting too long in a warmer. Unfortunately I will spend my $33 elsewhere. Phone service not very professional. My apologies for a 1 star but its not worth it.
Great friendly staff, food is always amazing!
LETS TALK ABOUT COW A BUN GO HERE IN Prattville. You order your food. Spend 40.45 plus 5.00 tip. When you start to eat your food and your missing somethings and your meat is cold. So they said will replace the missing item but it's going to take 20min to get to you than your food is going to get cold and the girl tells me to warm it up in the microwave. Guess that's their motive when they missed up. So by looking at the other reviews customers has had the same problems. So I'm going to pass out flyers warning customers with bad service and copy some of the reviews on the flyers. Let's see how long they will last.
109 S Memorial Dr, Prattville, AL 36067