Delicious the grain bread fabulous customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brownie, Salad
Brian Weber
Food was
Atmosphere: 5
Food: 5
Service: 5
Chris Bowers
Terrible customer service! Host had AirPods in while taking our order as well as walking around the restaurant with phone in hand! Rang me up for a Diet Coke and got a sweet tea. My daughter asked for a 12 inch sandwich and did not ring her up for it. The receipt says the hosts name was Nicole. Do better McAlister’s!
Atmosphere: 1
Food: 4
Service: 1
David Tyner
we live out of town, 14 miles, we have gone to McAlister's twice now bc and love it.Parking: it supports about 8 shops in area.
Recommended dishes: French Dip
Julianne Hansen
I love the food. Restaurant itself is always a bit too cool temperature wise, but if that's my only complaint...they are still doing great!
Atmosphere: 4
Food: 5
Service: 5
Jenny Martin
Everyone was so nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Club Sandwich
Steven Mitchell
Good sandwich, a little pricey.
Atmosphere: 3
Food: 4
Service: 4
Solar_gatcha_playz UwU
Found hair in 2 different of our plates. Noticed no one in the back was wearing gloves or hair net, the girl in the back making the food was even scratching her hair . First time I ever had something like that happen, I know things happen, but this could of definitely been prevented by practicing sanitation protocol for the restaurant business.
Atmosphere: 2
Food: 2
Service: 2
Sandra Davis
Love the food, service, and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Robert Norman
Food was lukewarm. Staff wasn't in any rush to get it out to you.
Too expensive for the quality of food they have.Soups were watery and sweet tea wasn’t sweet.
Atmosphere: 5
Food: 1
Service: 2
Lavandolyn Robinson
The food is always excellent. My mother has always loved this place every since she was diagnosed with cancer. However, my takeout experience was past horrific on today. The young cashier took my order and I had questions about the total of my order n a very nice young African American woman in management came from the back and she answered my questions with tact and integrity. The young cashier looked on as if I was asking my questions in error. So, as I then waited for my food and the young white manager who was packing my food then said to me...who was TOTALLY uninvolved in the exchage started to make commentary regarding the previous exchange ( which had NOTHING TO DO WITH HER) began to say to me that I was disrespectful....I then responded that her cashier was disrespectful towards me. The manager then said to me I needed to exit the building. I asked why? She then stated, " She had called the police." WOW you called the. Police because you didn't like my tone? I was not harassing or threatening in any manner. Right after that she called my name WITH my Food. I smiled at her n said thank you! The white manager then said." You're welcomed but you can wait for the police to come for you! I simply responded to her that her feelings were fueled by racism n the Civil Rights Act was passed in 1964. I found this whole experience threatening n a totally unprofessional because I had questions about MY BILL. I truly was treated with such disdain n disrespect today. I am done with MCALLISTERS PRATTVILLE. Sadly, their was disrespect to from one management leader to another. The African American manager had handled the situation so WHY did the cashier n another white manager have to get involved. Disgusting.....Trust me I'm not done with this. The KKK of McCallisters will not win.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Baked Potato
frankie Clark
They have marble rye listed on 2 sandwiches, yet it doesn't come with it. False advertising.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The Italian, Brownie, Chips, Baked Potato, Ham and Provolone, Grilled Chicken Club, Half Potato Soup Half Chicken Salad, Salad, Potato Salad, Club Sandwich
Mitch Kerns
Always great service and clean dining
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham and Provolone, Club Sandwich
Jeremiah
Cat was an amazing waitress good service area oooooKid-friendliness: They were very nice to my brother and I!
Delicious the grain bread fabulous customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brownie, Salad
Food was
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service! Host had AirPods in while taking our order as well as walking around the restaurant with phone in hand! Rang me up for a Diet Coke and got a sweet tea. My daughter asked for a 12 inch sandwich and did not ring her up for it. The receipt says the hosts name was Nicole. Do better McAlister’s!
Atmosphere: 1
Food: 4
Service: 1
we live out of town, 14 miles, we have gone to McAlister's twice now bc and love it.Parking: it supports about 8 shops in area.
Recommended dishes: French Dip
I love the food. Restaurant itself is always a bit too cool temperature wise, but if that's my only complaint...they are still doing great!
Atmosphere: 4
Food: 5
Service: 5
Everyone was so nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Club Sandwich
Good sandwich, a little pricey.
Atmosphere: 3
Food: 4
Service: 4
Found hair in 2 different of our plates. Noticed no one in the back was wearing gloves or hair net, the girl in the back making the food was even scratching her hair . First time I ever had something like that happen, I know things happen, but this could of definitely been prevented by practicing sanitation protocol for the restaurant business.
Atmosphere: 2
Food: 2
Service: 2
Love the food, service, and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Food was lukewarm. Staff wasn't in any rush to get it out to you.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Too expensive for the quality of food they have.Soups were watery and sweet tea wasn’t sweet.
Atmosphere: 5
Food: 1
Service: 2
The food is always excellent. My mother has always loved this place every since she was diagnosed with cancer. However, my takeout experience was past horrific on today. The young cashier took my order and I had questions about the total of my order n a very nice young African American woman in management came from the back and she answered my questions with tact and integrity. The young cashier looked on as if I was asking my questions in error. So, as I then waited for my food and the young white manager who was packing my food then said to me...who was TOTALLY uninvolved in the exchage started to make commentary regarding the previous exchange ( which had NOTHING TO DO WITH HER) began to say to me that I was disrespectful....I then responded that her cashier was disrespectful towards me. The manager then said to me I needed to exit the building. I asked why? She then stated, " She had called the police." WOW you called the. Police because you didn't like my tone? I was not harassing or threatening in any manner. Right after that she called my name WITH my Food. I smiled at her n said thank you! The white manager then said." You're welcomed but you can wait for the police to come for you! I simply responded to her that her feelings were fueled by racism n the Civil Rights Act was passed in 1964. I found this whole experience threatening n a totally unprofessional because I had questions about MY BILL. I truly was treated with such disdain n disrespect today. I am done with MCALLISTERS PRATTVILLE. Sadly, their was disrespect to from one management leader to another. The African American manager had handled the situation so WHY did the cashier n another white manager have to get involved. Disgusting.....Trust me I'm not done with this. The KKK of McCallisters will not win.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Baked Potato
They have marble rye listed on 2 sandwiches, yet it doesn't come with it. False advertising.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The Italian, Brownie, Chips, Baked Potato, Ham and Provolone, Grilled Chicken Club, Half Potato Soup Half Chicken Salad, Salad, Potato Salad, Club Sandwich
Always great service and clean dining
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham and Provolone, Club Sandwich
Cat was an amazing waitress good service area oooooKid-friendliness: They were very nice to my brother and I!
Atmosphere: 4
Food: 5
Service: 5