2301 Cobbs Ford Rd, Prattville
My husband and I came in Tuesday afternoon and ate an early dinner. We enjoyed everything about the visit. Service was great. I came back today Wednesday for a quick lunch and sat with Tina. She was amazing, greated me quickly made sure i had everything i needed and the chicken nachos came out very quick and was everything i expected. I will be back very soon. Thanks for the great experience.
Great experience from start to finish. Got off work and needed a quick bite, party of 1. Was greeted nicely and seated quickly. Not busy for 5pm on a workday. Placed my order and didn’t have much of a wait and got my food hot and fresh! Everything was delicious and Tina was great. Give this place a chance, and ask for Ms.Tina on your next visit, they even have a good happy hour special!
$6.49 per "bowl" of potato soup. We ordered 8 rolls and the amount of butter we got was a joke. As you can see in the photos the cups are small to start with but one was less than half full, the other two weren't 3/4 full. Coming in right at $50 for this delivered just frustrates me. My wife and I used to love going here and getting this same meal but its gotten ridiculous.
We eat out a lot, and both my spouse and I come from the hospitality background. I'm saying that to say this, we know what to expect in a dinning experience, and how to be understanding in off nights. This visit however I couldn't leave uncommented on. The server and host were nice, and that almost ends the kind words.The service was incredibly slow. and they were not busy at all. Maybe four other tables around us all in various stages of their meal. While the server did get our order correct for the most part, it came out incomplete, some items cold, some over cooked, drinks needing refills. One of the employees children was left unattended at a booth behind us loudly playing things on a tablet. We never saw a Manager, nor did we seem to see our server except when she came out of the kitchen to finally bring us something.I would give one star but I know that since Covid its been difficult to find and keep good help in this setting but this was too much. I will not be coming back!
First time here so I hesitate to leave a bad review. Not sure if it's always like this or not. We spent almost 90 minutes here as it took that long from the time we were seated to the time we were done. Appetizer took over 30 minutes to arrive and was over an hour before we got our main course after ordering. Mashed potatoes were cold. Mac and cheese was like warm, Pasta was luke warm at best. Place wasn't very busy either. Raoul the waiter was great. Very apologetic. Did his best to make things right. No issues at all with him. He replaced the cold mashed potatoes with hot ones, gave us a discount. Never heard from a manager. Other tables seemed to get their food quickly. Not sure what the issue was.
Chicken tender nachos not worth the price and I had a piece of nappy hair in my food. No chicken it's like they took a half of piece of tender chopped it up and just tossed it on there
Staff was very niceFood extremely tastefulHad enough to take home for later. Will try again!Parking: Huge parking lot with handicap
I had the absolute best server Monday during lunch! Stephanie went above and beyond to make sure that my experience there was terrific! Stephanie suggested the Monday $5 Chicken Nachos! They were fantastic! Thank you so much for the excellent experience Monday, Stephanie!
This was a heart attack waiting to happen. The saltiest food I’ve ever had in my whole life, and the worst salad possible. Only worse because it’s a so-called bottomless soup and salad, but they actually count the number of cucumbers, two, and tomatoes, two, and their sad iceberg lettuce
The food was hot, fresh, and the service was great. There was no wait.
Good food and extremely bad serviceThe hostess was very polite and courteous and immediately sat us. It was not busy maybe 5 tables with people and we waited over 10 minutes just to get sweet teas ordered. Then we waited over 15 minutes for the waiter to come back and take the order. Once food was delivered it was done properly and meal was very good except for the asparagus which was terrible. Waiter never came back to check on anything until we getting ready to leave and then the waiter dropped the bill at the table and walked off. NO JOKING WE WAITED ANOTHER 15 MINUTES AND WE STOOD UP BY OUR TABLE FOR NEARLY 10 MINUTES WAITING TO PAY THE BILL!!!!
The food was not cooked right the rolls were not hot and fresh. We waited over an hour for our food and all we ordered was soup salad steak baked potato and broccoli. We should have gone to a fast food place and would have had better service and the food would have been better. We are never coming back here again.
Love the people and the service. Food is always delicious. This is the only place my husband and I eat in at. Manny was the bartender offered us house margaritas and they were great. I always have the filet mignon with asparagus. Husband had a delicious burger. Destiny was the manager who took the time to stop by and see how we were enjoying our visit.
My family had a gathering at O'Charley's Restaurant + Bar last Saturday. We were a very large group. The food and service were great. Thank you to Raoul for being so nice and taking good care of us. Thank you to management for making the arrangements for us. Donna Smith.
Last Saturday, a group of 25-30 relatives and friends met at O’Charley’s for lunch. Raoul was our server and what a server he was! He took care
2301 Cobbs Ford Rd, Prattville, AL 36066