Pizza Hut Express

2953 Legends Pkwy, Prattville
(334) 358-1201

Recent Reviews

Rick Molden

If you are looking for this location at Legends Pkwy, don't waste your time - it has been closed for about 3 years now! Pizza Hut does have an express location over on Hwy 31 (S. Memorial Dr) just south off Hwy 82 in the C-Store but have never included that location online! Guess "The Hut" management remains its same, incompetent self!

Atmosphere: 1

Food: 1

Service: 1

Celene H.

The Melts are not good, imoThe crust was THIN and super brown, not the good color brown, but almost burnt up.I called the manager of Pizza Hut and he said that it's supposed to be really brown. He did give us a credit for our next order. But not sure i want to .

CrystalandNick D.

Ordered twice from this location. Without going into a thesis of details I'll just recommend you visit an alternative location. This is unfortunate and k have to learn poor reviews but this Pizza Hut has issues .

Sara A.

Pizza Hut has always been my go to when on the road and wanting to grab a decent pizza. They continue to strike out! No more.

Dianna F.

I ordered a pizza north of me because I was going to be passing through the town on a long trip and this physical location is incredibly filthy. Filthy. The front door, the entrance area: sticky, several dead flies, fingerprints, dirt build up- (you name it). Then I looked past the cash register and it was just as awful! I didn't know if I should trust my food/ health to this place. The clerk was not friendly, and on her cell phone before and after our transaction. I would have been cleaning around me as an employee. I washed my hands after paying and the adjacent restroom was gross. I took a picture of their various size slices. Per "COVID rules"- they don't supply plates/utensils either. Someone Please Train these employees and have some accountability.

Bryce E.

It's amazing to see that this store has such a low rating on Yelp. The food is good and the employees go above and beyond to ensure you're receiving quality food and an experience.

Micheal Ray

I always have a great experience there.

Christina G.

Their little pizzas taste even better and cheesier than the big ones at the full Pizza Hut stores. Love them.

Vanessa Heath

Didn't eat because we wanted the buffet and they just offer carry-out. But the staff was super friendly and offered info on other buffet locations. It looked very clean too, and an amazing 99 health rating.

J. W.

The only reason i have it at 1 star is because the refund was given with a polite response that included an apology.20min wait for a 10 pice Cinnabon.

Susan C.

Had a pizza delivered. Paid $20.00 w/tip. Pizza was cold. This is unacceptable. Won't be ordering from them anymore

P H.

This pizza hut has actually closed and moved across the street and turned into basically a takeout place near the Winn Dixie. So, I had a hankering for some wings at lunch and called the new number 358-1201 (711A E Main St.). It rang awhile before getting the auto message about specials etc. I press 2 to place my order and the operator asks where do I want to pick up my order. I'm like, ok, well you are located next to Winn Dixie now, right? There's a lot of noise in the background and after a hold and a lot of continuous background noise, the operator asks what "snate". I said pardon me? Operator: What State? I say, "Alabama", Operator: Spell Winn Dixie. I say, "Nevermind" and hangup the phone. Now I realize that my call was autoforwarded to some kind of call center to take my order (what a fiasco that would have been). Because now I decide I'll place my order at the store. When I get there I am told they are out of traditional wings because "the truck didn't come in". Wow. Place your bets on how long Pizza Hut hangs around as a corporation. I think Pizza Hut is pushing to have only online ordering as I have rarely successfully placed a telephone order at any Pizza Hut in the Southeast! (So what did I do for lunch? I got Wings and Fried rice from Panda Inn in the same shopping center (717 E Main) AND from a small company that appreciates my business!)

Trevor S.

Pizza Hut is pretty good. You can get 2 or more pizzas for $5 each if they only have 1 topping. The tables are sticky but if you do the survey on your receipt you can get free cheese bread, but personally papa johns is better.

Chris H.

We entered the restaurant and were promptly seated. We were the only people dining in at this fairly large restaurant. 10 minutes later, no one had even acknowledged our presence. The Mellow Mushroom we went to after leaving this place was great!

Matt W.

Twice I (foolishly) have ordered delivery from these people in the last month. On the first occasion, my order was delivered the wrong address and turned away. I was assured the charge would be removed. A week later, I contacted them again and was emailed by a regional manager promising me a "credit" for dine-in or take-out ONLY for the money I was out. This "credit" has yet to manifest itself. Tonight I placed another order with the delivery service. Two hours later it arrived, cold and not what I ordered. Pizza Hut is a good product, but very poorly run in general and this location is a prime example. I highly recommend finding your pizza elsewhere.

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