Zaxby's Chicken Fingers & Buffalo Wings

101 Emma Dr, Troy
(334) 670-0470

Recent Reviews

Jennifer Chobo

This was our first experience at Zaxby's and we'll definitely be looking to come again. Chicken fingers, wings, fries and coleslaw were all excellent. For service I'd give more than 5 stars if I could...Shelby went above & beyond to help us get everything ordered and setup with a new awards account so we could get points and rewards. Loved our experience here!

micheal williams

Stop with our band. Began ordering. Then told that the dining room is closed. No sign posted. With people sitting in the lobby eating.

Travaris Leslie

We couldn't eat because they refused service for our kids we were in town for a band competition and they told us that we were not welcome to dine at there establishment, the reason was because they believed we would make a mess, these are the most PREJUDICE, lazy and rude people I've ever seen, we all got refunds follow me on Facebook for the video titled "racist zaxbys in Troy" @Tushai thebaby Leslie


Worst Service & Experience Ever! I sat in line for 10 min at the drive thru, that was wrapped all the way around the building, After sitting there 10min, someone walked out to tell me the vehicle in front of me would be the last customer of the night! Not only did this happen 4 HOURS prior to their posted closing time but I drove up at the same time as the vehicle in front of me, so what made the girl choose that car as the last one? If I’m willing to wait a little longer, because you are obviously short handed, & I’m there 4 hours prior to closing……should you not take care of me as your customer? Otherwise, you need to be standing out in the parking lot & letting people know AS SOON as they pull up, not 10 min after they have sat in line! I can promise you this, myself nor ANYONE I KNOW will ever eat at this establishment again. Absolutely horrible!

Walter Brown

I'm not going to go into it alot but they messed up an online order and thought I was crazy when I wanted them to fix it. I will never go back to the Zaxbys in Troy again.

Sandy Howard

Ordered the Buffalo Chicken Finger platter. Ordered tossed in buffalo sauce. Order was to go. (Drive thru only these days). Set my meal on a flat surface for the 2 mile drive home. There was so much sauce in the small section of the styrofoam container that held the chicken that it was all over my fries! Need to put the fries in a separate container of some sort. Put the bread on top of the fingers which also was drenched in sauce! Won’t go there again!! Been to better stores in other locations.

Lenette Parris

The food was hot and fresh. I like the spice/seasoning they use on the fries. You can't go wrong with the fingers or grilled sandwich I know . I order the sandwich on toast (which is an option) . The vegetables for the salads and trimmings have always been fresh and the fried onions and bacon on the salads make them far superior to other fast food places. This location is both convenient and clean. It sits right off the Troy Hwy near the Walmart just in front of Hooks Bar-B-Q. I gave it 4 instead of 5 stars because to me the booths are very uncomfortable. Neither the seat or back is either designed well or cushioned well ,I'm not sure which. So if you are eating in and of a certain age consider the chairs instead of the booths.

jeremy fortune

The boneless wings were VERY HARD and old tasting! The chicken was fried to a crisp and tasted like it had been under a heat lamp all day! The toast was also hard!I was told the cheddar bites are no longer served with marinara sauce and served with ranch now!


Food was OK, but bathrooms were so gross it made us question the state of the kitchen. There was literally rotten, smelly lettuce on the floor in the bathroom. Steer clear if you want to stay healthy.

Joanna Knight

Stopped at Troy Zaxby's and ordered two salads and requested one extra dressing. Got to drive through and girl at window was more interested in what was being said inside the restaurant. Finally told me price and took by card. Gave me order and I asked her was the extra dressing in there and she said yes. Something told me to check bag to make sure I got extra dressing. Sure enough it was not in there. The girl had walked across the restaurant so I honked my horn to get their attention. She looks at me and continues to look at phone in other girl's hand. Finally she returns and I tell her that I did not get the extra dressing. She said they did not charge me for one. So I gave her a quarter and she gave me the dressing. I should have checked my receipt because they had charged me for two extra dressings.

Sour Ginger

Chix fingers made fresh come out hot, so approach with caution less you burn your lips.

Christopher A. Hampton, Realtor

Good bar with plenty of beer options. Didn’t try the food but they have plant based options.

Ad F.

Just ordered $63 worth of food. To be delivered. Complete order was all wrong. Chicken was over cooked and from this morning. Fries were hard and stale again from morning. Nothing fresh. They even got drinks wrong. When called they blamed it on door dash which was wrong since they had my receipt attached to order. Still they couldn't take responsibility that some one put wrong old food in the $63 order. If we wanted it made right we would have to go see them. Or stop bank from paying. This happens ever time we order delivery. Door dash can't look into the tied up boxes. It is their error. And 5 piece snack meal was $17.59. Thus is not a cheap place to eat.

Janet Schoof

Arrived around 10:45am - our order had cold fries and petrified chicken strips. The women’s restroom stunk and was filthy. .

Toni Ridge

I didn't care for the chicken sandwich I got. The service was ok and the drive thru was quick. I'll try something else next time.

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Zaxby's Chicken Fingers & Buffalo Wings

101 Emma Dr, Troy, AL 36081
(334) 670-0470