Great coffee and food, but the service is terrible. Almost every employee has a bad attitude, which gets even worse if you don’t tip at the drive through. And I have received the wrong items several times. Today, the drive through girl had a particularly bad attitude, my husband did not tip and made a comment to me about her attitude once she closed to window and coincidentally, we received no cream cheese with a bagel that I specifically requested.
Atmosphere: 1
Food: 5
Service: 1
M
Customer interaction is terrible!! Seriously need some training on greeting customers and taking orders. Wish I didn’t like their coffee and breakfast so much because I’d much rather take my business elsewhere, but it’s convenient. It’s really too bad because I met the owner and he was extremely kind and I can’t imagine he’d want his store to be off putting like this. They’re so rude and then hand you a receipt to add a tip!!! No “good morning” no “thank you” no “how are you” no “have a good day”, nothing!
Atmosphere: 2
Food: 3
Service: 1
Ruby Bagga
Very less serving
Brian Carpenter
Great food, wait time varies depending on customer volume as anywhere. If you have to wait. Wait, its worth it
Atmosphere: 5
Food: 5
Service: 4
Isaac j Rogers
Tried the southern pecan coffee, It was phenomenal !
Atmosphere: 5
Food: 5
Service: 5
Anushree Jumde
I was visiting Fort Smith and decided to try the food here - the hot chocolate was GREAT! I loved the delicious chocolate twist - filled with cream and plenty of chocolate. I took the plain bagel w/ egg & cheese since I have a pork allergy and it was okay. Overall it was good service
Atmosphere: 4
Food: 5
Service: 5
Heather Cumnock
Sometimes, you take that first sip—and boom. The world slows down, the fog lifts, and everything just clicks. That’s what happens every single time at this spot. Hands down, the best coffee in Fort Smith, Arkansas.
It’s more than a cup. It’s a whole experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sugar Daddy
Jodie “Jo-Jo” Landis
Very delicious coffee always
Atmosphere: 4
Food: 5
Service: 4
casimer ciulla
Outstanding
Atmosphere: 5
Food: 5
Service: 5
Amber Rickman
My days of stopping at sweet bay are over. It’s a shame because I’d rather support that than Starbucks. I got a latte and the cup isn’t even half full with the coffee. It’s mostly foam, and my bacon breakfast burrito has half a slice of bacon in it. For $13 total i would think I’d get a whole latte and at least 1 piece of bacon.
Was super pumped to try this place came with my son for a coffee and a bagel. Will never come back like really I’ll never come back if I was dying for a coffee it’s starving Why? Let’s start with both the light and the dark roast were not not supposed to be flavored, but both of them had added chemical artificial flavoring so you’re the kind of person that that disgusting artificial crap you might like it. Secondly, they couldn’t bother to put the cream cheese on the bagel, which is kind of hard to do in a car
Atmosphere: 1
Food: 1
Service: 1
Roger Wm Pfeiffer
A variety of frozen meals but some are mislabeled. Smothered steak was actually chicken. They also carry Coffee, oils and gifts.
Atmosphere: 3
Food: 3
Service: 3
Jordan Desmet
Visited Sweet Bay Coffee Co twice in the last week while visiting the Fort Smith area for coffee and food.
The coffee was good. 4.5 stars so rounded up. No the best in Fort Smith but still great. Best out of those with a drive though for my taste.
The food was OK. Not bad but not high quality. 3 stars. I tried their croissant sandwich, their breakfast burrito, and a frozen meal. Likely wouldn't go back for their food.
Great coffee and food, but the service is terrible. Almost every employee has a bad attitude, which gets even worse if you don’t tip at the drive through. And I have received the wrong items several times. Today, the drive through girl had a particularly bad attitude, my husband did not tip and made a comment to me about her attitude once she closed to window and coincidentally, we received no cream cheese with a bagel that I specifically requested.
Atmosphere: 1
Food: 5
Service: 1
Customer interaction is terrible!! Seriously need some training on greeting customers and taking orders. Wish I didn’t like their coffee and breakfast so much because I’d much rather take my business elsewhere, but it’s convenient. It’s really too bad because I met the owner and he was extremely kind and I can’t imagine he’d want his store to be off putting like this. They’re so rude and then hand you a receipt to add a tip!!! No “good morning” no “thank you” no “how are you” no “have a good day”, nothing!
Atmosphere: 2
Food: 3
Service: 1
Very less serving
Great food, wait time varies depending on customer volume as anywhere. If you have to wait. Wait, its worth it
Atmosphere: 5
Food: 5
Service: 4
Tried the southern pecan coffee, It was phenomenal !
Atmosphere: 5
Food: 5
Service: 5
I was visiting Fort Smith and decided to try the food here - the hot chocolate was GREAT! I loved the delicious chocolate twist - filled with cream and plenty of chocolate. I took the plain bagel w/ egg & cheese since I have a pork allergy and it was okay.
Overall it was good service
Atmosphere: 4
Food: 5
Service: 5
Sometimes, you take that first sip—and boom. The world slows down, the fog lifts, and everything just clicks. That’s what happens every single time at this spot. Hands down, the best coffee in Fort Smith, Arkansas.
It’s more than a cup. It’s a whole experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sugar Daddy
Very delicious coffee always
Atmosphere: 4
Food: 5
Service: 4
Outstanding
Atmosphere: 5
Food: 5
Service: 5
My days of stopping at sweet bay are over. It’s a shame because I’d rather support that than Starbucks. I got a latte and the cup isn’t even half full with the coffee. It’s mostly foam, and my bacon breakfast burrito has half a slice of bacon in it. For $13 total i would think I’d get a whole latte and at least 1 piece of bacon.
Restaurantji Recommends
Was super pumped to try this place came with my son for a coffee and a bagel. Will never come back like really I’ll never come back if I was dying for a coffee it’s starving Why? Let’s start with both the light and the dark roast were not not supposed to be flavored, but both of them had added chemical artificial flavoring so you’re the kind of person that that disgusting artificial crap you might like it. Secondly, they couldn’t bother to put the cream cheese on the bagel, which is kind of hard to do in a car
Atmosphere: 1
Food: 1
Service: 1
A variety of frozen meals but some are mislabeled. Smothered steak was actually chicken. They also carry Coffee, oils and gifts.
Atmosphere: 3
Food: 3
Service: 3
Visited Sweet Bay Coffee Co twice in the last week while visiting the Fort Smith area for coffee and food.
The coffee was good. 4.5 stars so rounded up. No the best in Fort Smith but still great. Best out of those with a drive though for my taste.
The food was OK. Not bad but not high quality. 3 stars. I tried their croissant sandwich, their breakfast burrito, and a frozen meal. Likely wouldn't go back for their food.
Atmosphere: 4
Food: 4
Service: 5
Favorite place to get coffee
Great coffee
Atmosphere: 5
Food: 5
Service: 5
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