My husband and I tried to get drinks here while waiting for a table at the pizzeria next door. We waited 20 minutes at our table and no one even acknowledged us. There were multiple employees and multiple empty tables, so we got up and left. Def wouldn't return :)
Service: 1
Paul Skains
They keep going back and forth between full service and something akin to a cafeteria ordering. Also, quality of food has gone down. After trying here a few times I think I'm moving on.
Atmosphere: 4
Food: 2
Service: 1
Damian Lagle
Our family just loves this place. The food is always top notch. There's always such an abundance of flavor in their well thought out options. The service is casually excellent....always a smile to be had. This has become our favorite brunch spot!
Atmosphere: 5
Food: 5
Service: 5
Jess Eig
This started out as a 3 star but I changed it to 2 after I wrote the review. My main problem, and my problem with a lot of restaurants around here, is that it seems to exist for people who don't need to care about how much anything costs and just want hip places to be seen in.That I could go in to a place that doesn't even have table service, you order at a counter and then sit down, get one dish (shakshuka) and a $12 wine and end up with a check that is $50 is just insane.And maybe I'm wrong, but putting a 4% increase for "employee benefits" or something on the check felt gross. They absolutely should get benefits, but there is something about making a point of having the customer contribute directly to this that I don't like. The prices are already high enough, but just raise them more and give your employees benefits.And good lord was the chair uncomfortable.
Connie Orsak
Best breakfast ever.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Tost
Virginia G.
Definitely more of an upscale coffee shop and not a restaurant so please do not expect a wait staff. The decor and food was amazing! The coffee was good but a little watered down.
Atmosphere: 5
Food: 5
Service: 3
Donna Wood
Cute ambiance but very noisy. Our food was fine, especially the avocados. BUYER BEWARE: there is an automatic 4% charge for “employee benefits” in addition to a tip. There was no notice of this or we would have adjusted the tip. We had never seen an employee benefits charge at a restaurant before. So, we won’t go back and will advise our friends.
Atmosphere: 2
Food: 3
Service: 3
Anna
Server was incredible and very personable. Food is delicious and interior design is thoughtfully done. Our biggest qualm is pricing. Maybe the high prices are deterring people from coming - it felt a little empty for a Friday. If it were slightly more affordable, we would be regular customers! At current prices, it's hard to make it a regular stop. We recently moved back to NWA and were surprised to see prices exceeding what we'd see in an Austin restaurant. A couple examples: the pork loin at $36 made sense at $24 after having it. The okonomiyaki $24 (fish pancake) was so tasty but huuuuge - should've had a small and a large size (small $16 serve 2 people, large $24 serves 4-6). All seemed like they could've come down $5-10 to entice guests to order more.
Scott and Sarah Niggemann
Update!! I am leaving our original review for comparison. We visited your restaurant on 2/10/24 and we took our good friends with us. The attitude of the staff and the quality of the food was so disappointing we were embarrassed that we talked our friends into going with us.The Japanese inspired dishes we had were undercooked and nearly inedible. The salmon was good and the burger we had was alright, but neither compared to our previous visit. Not sure what changed but it is very sad because we really enjoyed our first visit and we were very excited to share our experience. Hopefully someone in management will read this and access any changes that have been made in the last few months and make some adjustments!-Original Review-The food is phenomenal! Very friendly, staff. Need I say more. If we ever go back to Theos Rogers /Fayetteville, we might as well just eat at McDonald's instead. Theos and Atlas hasn't even touched the surface of the amount of flavor Hail Fellow Well Met puts into their food. Thank you for coming to NWA!
Atmosphere: 2
Food: 2
Service: 2
sarah c
Host was EXTREMELY rude but the servers were very kind. Food was overrated. Don’t go unless you want to be kicked out for sitting at your table too long.
One of my favorite coffee shops in NWA. Great selection of coffee, pastries and light lunch fare. The brunch only served on limited days is the best in NWA! The ambience is conducive of peaceful and relaxing conversations and work flow.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Bread, Avocado Tost, Yogurt & Granola, Not French Toast, Chocolate Croissant
scottn
We have been here before and it was absolutely great. Unfortunately, our experience this time was so bad we were embarrassed that took our friends out to dinner here. The Japanese inspired dishes we had were undercooked and bordering on inedible. The salmon was alright and the burger was also alright but nothing impressive. We are not sure what has changed since our last visit, but this time was nothing like our first.
EmmaH
Great overall experience and perfect for a date night or special occasion. The staff were all very friendly and well educated about the food and drink offerings. Food was delicious!
Hannah McClard
Hail fellow is our favorite dinner spot in NWA! The food is soo beautiful, unique, and delicious. But the service is the best part! They are all so attentive and kind. Tonight we had Sarah and she was so sweet and fun to talk to. Just great service all around. We will definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Devon Cravens
We absolutely love this place. The food is so unique with a southern familiarity that makes one feel at home and never misses- be prepared to go to flavor town!! Incredible unique drinks also & a seasonal changing menu makes me can’t wait to come back! Plus the service is always outstanding and kind, and the atmosphere retro, warm and comforting. Can’t wait to be back!
My husband and I tried to get drinks here while waiting for a table at the pizzeria next door. We waited 20 minutes at our table and no one even acknowledged us. There were multiple employees and multiple empty tables, so we got up and left. Def wouldn't return :)
Service: 1
They keep going back and forth between full service and something akin to a cafeteria ordering. Also, quality of food has gone down. After trying here a few times I think I'm moving on.
Atmosphere: 4
Food: 2
Service: 1
Our family just loves this place. The food is always top notch. There's always such an abundance of flavor in their well thought out options. The service is casually excellent....always a smile to be had. This has become our favorite brunch spot!
Atmosphere: 5
Food: 5
Service: 5
This started out as a 3 star but I changed it to 2 after I wrote the review. My main problem, and my problem with a lot of restaurants around here, is that it seems to exist for people who don't need to care about how much anything costs and just want hip places to be seen in.That I could go in to a place that doesn't even have table service, you order at a counter and then sit down, get one dish (shakshuka) and a $12 wine and end up with a check that is $50 is just insane.And maybe I'm wrong, but putting a 4% increase for "employee benefits" or something on the check felt gross. They absolutely should get benefits, but there is something about making a point of having the customer contribute directly to this that I don't like. The prices are already high enough, but just raise them more and give your employees benefits.And good lord was the chair uncomfortable.
Best breakfast ever.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Tost
Definitely more of an upscale coffee shop and not a restaurant so please do not expect a wait staff. The decor and food was amazing! The coffee was good but a little watered down.
Atmosphere: 5
Food: 5
Service: 3
Cute ambiance but very noisy. Our food was fine, especially the avocados. BUYER BEWARE: there is an automatic 4% charge for “employee benefits” in addition to a tip. There was no notice of this or we would have adjusted the tip. We had never seen an employee benefits charge at a restaurant before. So, we won’t go back and will advise our friends.
Atmosphere: 2
Food: 3
Service: 3
Server was incredible and very personable. Food is delicious and interior design is thoughtfully done. Our biggest qualm is pricing. Maybe the high prices are deterring people from coming - it felt a little empty for a Friday. If it were slightly more affordable, we would be regular customers! At current prices, it's hard to make it a regular stop. We recently moved back to NWA and were surprised to see prices exceeding what we'd see in an Austin restaurant. A couple examples: the pork loin at $36 made sense at $24 after having it. The okonomiyaki $24 (fish pancake) was so tasty but huuuuge - should've had a small and a large size (small $16 serve 2 people, large $24 serves 4-6). All seemed like they could've come down $5-10 to entice guests to order more.
Update!! I am leaving our original review for comparison. We visited your restaurant on 2/10/24 and we took our good friends with us. The attitude of the staff and the quality of the food was so disappointing we were embarrassed that we talked our friends into going with us.The Japanese inspired dishes we had were undercooked and nearly inedible. The salmon was good and the burger we had was alright, but neither compared to our previous visit. Not sure what changed but it is very sad because we really enjoyed our first visit and we were very excited to share our experience. Hopefully someone in management will read this and access any changes that have been made in the last few months and make some adjustments!-Original Review-The food is phenomenal! Very friendly, staff. Need I say more. If we ever go back to Theos Rogers /Fayetteville, we might as well just eat at McDonald's instead. Theos and Atlas hasn't even touched the surface of the amount of flavor Hail Fellow Well Met puts into their food. Thank you for coming to NWA!
Atmosphere: 2
Food: 2
Service: 2
Host was EXTREMELY rude but the servers were very kind. Food was overrated. Don’t go unless you want to be kicked out for sitting at your table too long.
Atmosphere: 5
Food: 1
Service: 2
Restaurantji Recommends
One of my favorite coffee shops in NWA. Great selection of coffee, pastries and light lunch fare. The brunch only served on limited days is the best in NWA! The ambience is conducive of peaceful and relaxing conversations and work flow.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Bread, Avocado Tost, Yogurt & Granola, Not French Toast, Chocolate Croissant
We have been here before and it was absolutely great. Unfortunately, our experience this time was so bad we were embarrassed that took our friends out to dinner here. The Japanese inspired dishes we had were undercooked and bordering on inedible. The salmon was alright and the burger was also alright but nothing impressive. We are not sure what has changed since our last visit, but this time was nothing like our first.
Great overall experience and perfect for a date night or special occasion. The staff were all very friendly and well educated about the food and drink offerings. Food was delicious!
Hail fellow is our favorite dinner spot in NWA! The food is soo beautiful, unique, and delicious. But the service is the best part! They are all so attentive and kind. Tonight we had Sarah and she was so sweet and fun to talk to. Just great service all around. We will definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
We absolutely love this place. The food is so unique with a southern familiarity that makes one feel at home and never misses- be prepared to go to flavor town!! Incredible unique drinks also & a seasonal changing menu makes me can’t wait to come back! Plus the service is always outstanding and kind, and the atmosphere retro, warm and comforting. Can’t wait to be back!
Atmosphere: 5
Food: 5
Service: 5