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Hilton Phoenix Chandler

$$ •

Hours:
2929 W Frye Rd, Chandler
(480) 899-7400

Hilton Phoenix Chandler Reviews

2.9 (102)

It’s a lovely hotel, but they seriously need to ditch the air freshener! They must pipe it into the air system because I could smell it everywhere. They need to be aware that some people are very sensitive to scents and cease to bomb us with that stuff. My throat was sore and it became hard to breathe after an evening at this place. Just a simple cleaning without the pungent chemicals is sufficient. Will not likely stay here again unless they resolve this.

Overall a decent experience while I was there.I have two major gripes, one being a "recapture fee" that was added to my bill after checking out which I don't really understand. I called and was told it was a "per night cleaning thing", so if this is a predetermined thing, why not tell me before I stay and paid initially with points? And if it goes to the cleaners (which let's be honest this isn't) why did I tip housekeeping? It's just small enough where it doesn't affect my bottom...read full review

Housekeeping is the worst. A 6 day stay and it took 3 days for them to show up only after I complained. The best part is they took clearly labeled sleeping aids next to my bed. Didn’t take the trash though! The front desk manager is clearly phoning it in. The only decent service was from the bartender and cafe staff.Have to keep towels under your door otherwise you are in a wind tunnel.Really poor experience especially for a Hilton.

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Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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