Expect to wait 30 minutes te be attended and another 30 until you sit down to order! Waiting 2hrs tops to eat is crazy I would recommend walking a bit more to yard house!!
Atmosphere: 4
Food: 5
Service: 1
ChristinAzer
I only give one star because i had to. This location is going down as hill , service the hospital ever they look at you no one comes and say anything for 15 minutes you don’t even know who is your server we just keep watching them gather in corner’s talking and laughing n see we looking wondering who is the server are we getting anything at all and nothing. Just a very bad experience we tried multiple times to give chances and honestly not worth the moneyWill never go back
themedardo08
Went there to watch a sport game since it was on a tv provider I don’t have , and of course have my favorite wings!I was greeted and helped by a waitress named Emily, she was very pleasant, and attentive, she was great⭐️⭐️⭐️⭐️⭐️!I asked for TNT where the game was broadcasted, 40min later, I asked her again for the channel, she said the manager is the only one that knows and has access to change the 70 tv’s, I walked up to the manager and asked him about changing the one of the tv’s to watch my game, he replied “I’ve been busy line cooking”, and walked away smhI asked Emily for the check and manager to have a talk to.Nothing changed, after an hour later he said he’s short handed and didn’t have time to change a channel!Damon does not have that place under control, I let him know maybe that’s the wrong job for him, because from what he told me he was only short handed 3 people and the place was less than half full, even after I complained the first time, channel wasn’t changed,I ended up leaving, and he never put the game on, what a waste of time, except for the wings smh
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Traditional Wings and Fries
Josie Silguero
The place has great potential but it’s very dirty in there . From the moment you get there the windows are gross and then u go in and the floor is very dirty and I’ve never had a clean table and the high chairs are never cleaned from what it seems like , like I’m sorry but I don’t want my baby eating in a chair that still has food on it .
Atmosphere: 1
Food: 2
Service: 2
Dot
The nachos were nothing but a bunch of chips with some cheese squirted on top that were ridiculously priced. I could've payed a couple of bucks for a bag of chips and thrown them on a plate .Also my grandsons had the wings and they were shriveled up hard overcooked pieces of chicken . They couldn't even eat them. I spent over 55.00 on nothing. Won't ever recommend this place.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Traditional Wings and Fries, Chicken Wings and Fries
Janay watie
Service was terrible. Food was okay. Asked for spiked lemonade on the menu. I took two sips of it and it was a lemonade with tequila when it was suppose to be vodka. I asked if I could switch the drink out for the one that has vodka. I was told it needed manager approval. When the manager came, we mentioned the drink was made incorrectly and we would just like the proper drink. The manager questioned how I know the drink was made incorrectly. I told him I tasted the drink and it tastes like tequila not vodka. The manager proceeded to sniff the drink then say it doesn’t smell like tequila and that he can’t comp alcohol. We mention we are not asking for a comp we would just like the proper drink. There was back and forth then he said angrily that he will just comp the drink but in the future he can’t do that. We stated it wasn’t made properly to begin with therefore it shouldn’t have been an issue. They ended up bringing me the appropriate after the huge hassle. Manager was very rude.
Atmosphere: 1
Food: 3
Service: 1
Hector Ceja
Utter
Atmosphere: 1
Food: 1
Service: 1
Jen duckies
I loved it, great food not that
Atmosphere: 5
Food: 5
Service: 5
HADLEY S
Came in on a Sunday Night. March 10. Much to our surprise, We were seated immediately. Once we receded, the waiter came over, and we started ordering off of the menu, and the waiter commented we are out of burgers, we are out of chicken, and all we have available are wings. But I had my mind made up. I wanted a burger.The host should have told us upfront before seating us that they were out of most of their menu items!It’s really unprofessional of the establishment tonight tell us upfront before they seated us that they had run out of food.I will never return. I can tell you that! Very distasteful. And even after being inconvenienced, when I ordered my wings, I wanted all drumettes and he said well there’s an up charge for each wing when you specify that! I said you guys should’ve specified upfront you were out of groceries! And now you want to ding me for an up charge on every wing!Can I rate this terrible place with a -10!
Aurea Hope
Wanted to sit outside but they didn't have any servers. We were given the option to sit outside and order from a QR code but the tables were filthy and there were puddles of water around. It felt unsafe.I don't eat a lot, so I asked for a kids menu. I'm not trying to cheap out, I'll happily pay $14 for a kids meal as I'm more interested in portion control than the price. I was denied a smaller portion because I'm not under the age of 12 ? and would have tipped the difference in price. The wait staff is lost out on tips based on this policy.Bathrooms are atrocious ?. I walked out with sticky shoes. Gross!Super expensive; spent $90 on 2 burgers and a chicken wrap and wings with 4 soft drinks. They serve their food on a tray with plastic forks and knives. If I'm going to spend $90 on lunch, I'd prefer eating off flatware not plasticware.This place is not clean. Host staff is not friendly and they act like you're an inconvenience to them. Wait staff is friendly and semi-attentive.Will not return. The wings at Wing Stop are far better.
Recommended dishes: Hot, Original Buffalo, Wrap, Cheddar Cheese Curds - Side, Traditional Wings and Fries, Chicken Wings and Fries
Mike S.
The state of quality for all these westgate restaurants is embarrassing! I can't believe that the owners of these restaurants can just sit there and watch this humiliation continue! Very sad!
Atmosphere: 1
Food: 3
Service: 1
Michelle Morales
Horrible service! It took 40 min to be seated. We ordered via app and had to ask 4 different persons about our order. It took another 45 min for our food! We had no waiter/ waitress and had to ask for our sides, sauces, our drinks from whoever we could, as they would walk right past us!!!!
Food: 5
Service: 1
Celeste Padilla
I would like to bring a situation to light about our experience at the Buffalo Wild Wings at westgate location tonight. Myself and a few friends came to grab dinner, and catch up over drinks. Our experience with our server Hailey was going okay for the most part. She was a little slow/forgetful BUT was very apologetic and sweet. Our issue comes up when we asked our server Hailey if a drink someone in our party ordered could be replaced as it wasn’t to her liking. She let us know she wasn’t sure but would ask. Next thing we know, the manager Damon came to our table in a way we were very uncomfortable with. He was immediately hostile, and let us know there was nothing that could be done as per company policy because the drink was “not to our flavor palette” This was extremely insulting in itself. All of this would’ve been fine if not for the way he approached our table. We were a group of women and for a man to approach our table in the manner he did not was extremely disconcerting. We did not realize he was even the manager until he started talking about the policy’s since NO introduction was given. The most upsetting part of this whole incidence was other employees told us this was NOT an uncommon occurrence. We had also intended to order more food and drinks until this entire incidence but obviously left as soon as we could due to how uncomfortable the manager on staff made us feel.
Atmosphere: 1
Food: 2
Service: 1
Mayra Dryer
The place has gone down a bit since I last went (about a year)...prices for wings are way too high and not that different than carneceria wings $10 for 2dozen. I ordered 10 lemon peppers, and my husband ordered the same amount, but the really spicy kind with fries. We paid over $60+ and a tip for the service/waiter. He had to send his wings back because they were faily cold... not cool. Oh 2 waters with lemon. No drinks.Parking: It's Westgate so walking is expected & on a Saturday, which was packed and cold. Had to walk some. I'm okay with it.
Expect to wait 30 minutes te be attended and another 30 until you sit down to order! Waiting 2hrs tops to eat is crazy I would recommend walking a bit more to yard house!!
Atmosphere: 4
Food: 5
Service: 1
I only give one star because i had to. This location is going down as hill , service the hospital ever they look at you no one comes and say anything for 15 minutes you don’t even know who is your server we just keep watching them gather in corner’s talking and laughing n see we looking wondering who is the server are we getting anything at all and nothing. Just a very bad experience we tried multiple times to give chances and honestly not worth the moneyWill never go back
Went there to watch a sport game since it was on a tv provider I don’t have , and of course have my favorite wings!I was greeted and helped by a waitress named Emily, she was very pleasant, and attentive, she was great⭐️⭐️⭐️⭐️⭐️!I asked for TNT where the game was broadcasted, 40min later, I asked her again for the channel, she said the manager is the only one that knows and has access to change the 70 tv’s, I walked up to the manager and asked him about changing the one of the tv’s to watch my game, he replied “I’ve been busy line cooking”, and walked away smhI asked Emily for the check and manager to have a talk to.Nothing changed, after an hour later he said he’s short handed and didn’t have time to change a channel!Damon does not have that place under control, I let him know maybe that’s the wrong job for him, because from what he told me he was only short handed 3 people and the place was less than half full, even after I complained the first time, channel wasn’t changed,I ended up leaving, and he never put the game on, what a waste of time, except for the wings smh
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Traditional Wings and Fries
The place has great potential but it’s very dirty in there . From the moment you get there the windows are gross and then u go in and the floor is very dirty and I’ve never had a clean table and the high chairs are never cleaned from what it seems like , like I’m sorry but I don’t want my baby eating in a chair that still has food on it .
Atmosphere: 1
Food: 2
Service: 2
The nachos were nothing but a bunch of chips with some cheese squirted on top that were ridiculously priced. I could've payed a couple of bucks for a bag of chips and thrown them on a plate .Also my grandsons had the wings and they were shriveled up hard overcooked pieces of chicken . They couldn't even eat them. I spent over 55.00 on nothing. Won't ever recommend this place.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Traditional Wings and Fries, Chicken Wings and Fries
Service was terrible. Food was okay. Asked for spiked lemonade on the menu. I took two sips of it and it was a lemonade with tequila when it was suppose to be vodka. I asked if I could switch the drink out for the one that has vodka. I was told it needed manager approval. When the manager came, we mentioned the drink was made incorrectly and we would just like the proper drink. The manager questioned how I know the drink was made incorrectly. I told him I tasted the drink and it tastes like tequila not vodka. The manager proceeded to sniff the drink then say it doesn’t smell like tequila and that he can’t comp alcohol. We mention we are not asking for a comp we would just like the proper drink. There was back and forth then he said angrily that he will just comp the drink but in the future he can’t do that. We stated it wasn’t made properly to begin with therefore it shouldn’t have been an issue. They ended up bringing me the appropriate after the huge hassle. Manager was very rude.
Atmosphere: 1
Food: 3
Service: 1
Utter
Atmosphere: 1
Food: 1
Service: 1
I loved it, great food not that
Atmosphere: 5
Food: 5
Service: 5
Came in on a Sunday Night. March 10. Much to our surprise, We were seated immediately. Once we receded, the waiter came over, and we started ordering off of the menu, and the waiter commented we are out of burgers, we are out of chicken, and all we have available are wings. But I had my mind made up. I wanted a burger.The host should have told us upfront before seating us that they were out of most of their menu items!It’s really unprofessional of the establishment tonight tell us upfront before they seated us that they had run out of food.I will never return. I can tell you that! Very distasteful. And even after being inconvenienced, when I ordered my wings, I wanted all drumettes and he said well there’s an up charge for each wing when you specify that! I said you guys should’ve specified upfront you were out of groceries! And now you want to ding me for an up charge on every wing!Can I rate this terrible place with a -10!
Wanted to sit outside but they didn't have any servers. We were given the option to sit outside and order from a QR code but the tables were filthy and there were puddles of water around. It felt unsafe.I don't eat a lot, so I asked for a kids menu. I'm not trying to cheap out, I'll happily pay $14 for a kids meal as I'm more interested in portion control than the price. I was denied a smaller portion because I'm not under the age of 12 ? and would have tipped the difference in price. The wait staff is lost out on tips based on this policy.Bathrooms are atrocious ?. I walked out with sticky shoes. Gross!Super expensive; spent $90 on 2 burgers and a chicken wrap and wings with 4 soft drinks. They serve their food on a tray with plastic forks and knives. If I'm going to spend $90 on lunch, I'd prefer eating off flatware not plasticware.This place is not clean. Host staff is not friendly and they act like you're an inconvenience to them. Wait staff is friendly and semi-attentive.Will not return. The wings at Wing Stop are far better.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wrap
Restaurantji Recommends
Tuesdays are BOGO Traditional wings.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Hot, Original Buffalo, Wrap, Cheddar Cheese Curds - Side, Traditional Wings and Fries, Chicken Wings and Fries
The state of quality for all these westgate restaurants is embarrassing! I can't believe that the owners of these restaurants can just sit there and watch this humiliation continue! Very sad!
Atmosphere: 1
Food: 3
Service: 1
Horrible service! It took 40 min to be seated. We ordered via app and had to ask 4 different persons about our order. It took another 45 min for our food! We had no waiter/ waitress and had to ask for our sides, sauces, our drinks from whoever we could, as they would walk right past us!!!!
Food: 5
Service: 1
I would like to bring a situation to light about our experience at the Buffalo Wild Wings at westgate location tonight. Myself and a few friends came to grab dinner, and catch up over drinks. Our experience with our server Hailey was going okay for the most part. She was a little slow/forgetful BUT was very apologetic and sweet. Our issue comes up when we asked our server Hailey if a drink someone in our party ordered could be replaced as it wasn’t to her liking. She let us know she wasn’t sure but would ask. Next thing we know, the manager Damon came to our table in a way we were very uncomfortable with. He was immediately hostile, and let us know there was nothing that could be done as per company policy because the drink was “not to our flavor palette” This was extremely insulting in itself. All of this would’ve been fine if not for the way he approached our table. We were a group of women and for a man to approach our table in the manner he did not was extremely disconcerting. We did not realize he was even the manager until he started talking about the policy’s since NO introduction was given. The most upsetting part of this whole incidence was other employees told us this was NOT an uncommon occurrence. We had also intended to order more food and drinks until this entire incidence but obviously left as soon as we could due to how uncomfortable the manager on staff made us feel.
Atmosphere: 1
Food: 2
Service: 1
The place has gone down a bit since I last went (about a year)...prices for wings are way too high and not that different than carneceria wings $10 for 2dozen. I ordered 10 lemon peppers, and my husband ordered the same amount, but the really spicy kind with fries. We paid over $60+ and a tip for the service/waiter. He had to send his wings back because they were faily cold... not cool. Oh 2 waters with lemon. No drinks.Parking: It's Westgate so walking is expected & on a Saturday, which was packed and cold. Had to walk some. I'm okay with it.
Food: 3
Service: 5
Recommended dishes: Chicken Wings, Hot