The waiter messed up drinks and our order. And the female food runner was stoned out of her mind. I'm happy I went on a date with my husband .. everything was wrong. Not to mention the dirty appetizer plates right off the bat. We will NOT ever step foot in there again. It's disappointing, we haven't had time to go on a date in forever. Our choice of restaurant was a mistake. Tell your food runner to represent you better and be sober when working with customers. Bad look. Have your waiter actually write the drinks and sauce down so there is no mistake. And check your plates to make sure they are clean. It was not even that busy until we left. We best the rush and there was still poor service. Do not waste your money or a valuable night.
Atmosphere: 2
Food: 3
Service: 1
Amy Kelly
Wings had not a touch of sauce on them.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Wings
Holly Strahle
Went and had dinner with my family server was extremely tired or not in the mood to serve that day. But the food was great.
Atmosphere: 2
Food: 5
Service: 1
Shirley Newberry
Loved the Asian chicken salad. And the new lunchtime prices are awesome. Some less than $10.00
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Daniels
I ordered a quesadilla salad and a quesadilla burger. The burger was ok. Would have been better if the tortilla was soft instead of mushy on one side and hard on the other. The salad came with chicken, which I did not know or was told over the phone. I do not eat chicken. I called and explained this also told them that when purchasing the same thing in a diiferent location it came without the chicken. Basically I was told by manager and server that it was my fault for ordering what I did. They didn't even try to make it right. I spent over $40.00 on food that I could not eat and / or enjoy. I will not be returning to Applebee's.
Atmosphere: 4
Food: 3
Service: 1
Dale Amick
The food was served hot. Then was the waitress again. The atmosphere was awful, with no spirit. Not enough handicap parking had to park 5 rows away. Had to wait 35 minutes to be seated. When there were at least 20 tables available. There were at least 15 to 20 people leaving because they couldn't get seated. I blame the one thing that will bring down a restaurant in a hurry. Very bad management. Owners need to fire all the managers, waitresses, and waiters. Need cooks that want to cook and serve the staff.
Atmosphere: 1
Food: 3
Service: 1
Kristin Lynn Lopez
Everyone was very kind and sweet and it seemed like all of the servers were helping each other. Our food was delicious!
Atmosphere: 5
Food: 5
Service: 5
Dwayne Burns
Ribs were overcooked and mostly tasteless. Mediocre service.
Atmosphere: 3
Food: 3
Service: 3
Stephen Evans
Salad came unmixed. The boneless wings had no sauce touching them except for what was on the plate. It seems they may be too busy in the kitchen to properly sauce or mix things? Overheard the table next to me talking about how this location has gone downhill.
Atmosphere: 2
Food: 1
Service: 3
Penny Carter
The food was excellent. The inside could have been a little brighter. It just seemed to dark.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Boneless Wings, Spinach Artichoke Dip, French Fries, Baby Back Ribs, Mashed Potatoes, Burger
Very disappointed in the customer service and food was terrible too over season with black pepper. Waiter needs to learn how to be nicer to young children.
Atmosphere: 2
Food: 1
Service: 1
Victoria
Friendly Staff, super service Pam. Great food!
Atmosphere: 5
Food: 5
Service: 5
MaleekLadasiaMadasia
**long novel-Today me and my family (3 adults and my baby (7mths).) Visted here right around 3pm. This was me, the baby and my fiance first time outside new parents. Restaurant was not busy at all. Bar had a few people. But smelled of no food..This WAS one of my family fave places to go so off back we already knew our orders. I was going to drink but decided to enjoy the moment and not drink. MY ID IS PLACED ON THE TABLE. I continue to play on the kiddie menu with my daughter. (The waiter was the only one on the floor at the time). We place our orders and our shared appetizers were lukewarm at best. We made a complaint he was very understanding of the kitchen "mess up," and got us some hot chicken.Food scored like a 4.5 out of 10.We pack up and leave.I get home and remember I left my ID ON THE TABLE!I call 3 times finally an answer. The first time, I got an answer a lady told me she didn't have it. Ok, I search my stuff but IK i left it there! The second time I call BACK I spoke with TOMMY. He told me they didn't have it, I give him the spill of what happened xyz. He said it's not there I can check the DUMPSTER.I said ok. Koo, (really not coo) I'm OMW.I get there. (Shift changed)I tell the host what happen she help me check under the seats of where we sat, I tell her I'm 100% sure my ID here unless it was thrown away, (and as has been a sever that's not something servers do normally, attention to detail is one of our attributes!) I knew something was up, she go check the safe, the bar lady over hear me talking about my ID and tries to go check the safe HERSELF TOO.Here comes Tommy already telling me he "knows it's not here, he doesn't have the ID." So I just stare at the man because he provides no solution outside of DUMPSTER diving again, the lost and found comes about, He take me to it, and I asked, "So is this where you put IDs? " he said no. So the bar lady comes over and starts checking the drawers near by the lost and found and FOUND MY ID..This location has declined this was my fave applebees when I stayed in the neighborhood. But something off and it's starting with management.
I went here for my ? birthday! Worst mistake EVER!!! The waitress took 1 hr for my son to get his drink! Then the red head gives us our food. But NO silverware! So I had to go get my own! My son NEVER got silverware. The waitress told me to share m8ne with my son! Very unprofessional! The waitress ran away when we complained. Instead of fixing her laziness! Thank Applebee's for the WORST ? BIRTHDAY IN MY LIFETIME! I AM 56!! NEVER AGAIN! PLUS WHEN WE GOT INSIDE WE THOUGHT IT WAS CLOSED!! IT WAS SOOOO DARK! TURN ON YOUR ? LIGHTS!!
Atmosphere: 1
Food: 3
Service: 1
Douglas Luckhardt
We had a group of 9 go in recently and it took over an hour for all of our food to be delivered. Terrible service never going back to this
The waiter messed up drinks and our order. And the female food runner was stoned out of her mind. I'm happy I went on a date with my husband .. everything was wrong. Not to mention the dirty appetizer plates right off the bat. We will NOT ever step foot in there again. It's disappointing, we haven't had time to go on a date in forever. Our choice of restaurant was a mistake. Tell your food runner to represent you better and be sober when working with customers. Bad look. Have your waiter actually write the drinks and sauce down so there is no mistake. And check your plates to make sure they are clean. It was not even that busy until we left. We best the rush and there was still poor service. Do not waste your money or a valuable night.
Atmosphere: 2
Food: 3
Service: 1
Wings had not a touch of sauce on them.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Wings
Went and had dinner with my family server was extremely tired or not in the mood to serve that day. But the food was great.
Atmosphere: 2
Food: 5
Service: 1
Loved the Asian chicken salad. And the new lunchtime prices are awesome. Some less than $10.00
Atmosphere: 5
Food: 5
Service: 5
I ordered a quesadilla salad and a quesadilla burger. The burger was ok. Would have been better if the tortilla was soft instead of mushy on one side and hard on the other. The salad came with chicken, which I did not know or was told over the phone. I do not eat chicken. I called and explained this also told them that when purchasing the same thing in a diiferent location it came without the chicken. Basically I was told by manager and server that it was my fault for ordering what I did. They didn't even try to make it right. I spent over $40.00 on food that I could not eat and / or enjoy. I will not be returning to Applebee's.
Atmosphere: 4
Food: 3
Service: 1
The food was served hot. Then was the waitress again. The atmosphere was awful, with no spirit. Not enough handicap parking had to park 5 rows away. Had to wait 35 minutes to be seated. When there were at least 20 tables available. There were at least 15 to 20 people leaving because they couldn't get seated. I blame the one thing that will bring down a restaurant in a hurry. Very bad management. Owners need to fire all the managers, waitresses, and waiters. Need cooks that want to cook and serve the staff.
Atmosphere: 1
Food: 3
Service: 1
Everyone was very kind and sweet and it seemed like all of the servers were helping each other. Our food was delicious!
Atmosphere: 5
Food: 5
Service: 5
Ribs were overcooked and mostly tasteless. Mediocre service.
Atmosphere: 3
Food: 3
Service: 3
Salad came unmixed. The boneless wings had no sauce touching them except for what was on the plate. It seems they may be too busy in the kitchen to properly sauce or mix things? Overheard the table next to me talking about how this location has gone downhill.
Atmosphere: 2
Food: 1
Service: 3
The food was excellent. The inside could have been a little brighter. It just seemed to dark.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Boneless Wings, Spinach Artichoke Dip, French Fries, Baby Back Ribs, Mashed Potatoes, Burger
Restaurantji Recommends
Very disappointed in the customer service and food was terrible too over season with black pepper. Waiter needs to learn how to be nicer to young children.
Atmosphere: 2
Food: 1
Service: 1
Friendly Staff, super service Pam. Great food!
Atmosphere: 5
Food: 5
Service: 5
**long novel-Today me and my family (3 adults and my baby (7mths).) Visted here right around 3pm. This was me, the baby and my fiance first time outside new parents. Restaurant was not busy at all. Bar had a few people. But smelled of no food..This WAS one of my family fave places to go so off back we already knew our orders. I was going to drink but decided to enjoy the moment and not drink. MY ID IS PLACED ON THE TABLE. I continue to play on the kiddie menu with my daughter. (The waiter was the only one on the floor at the time). We place our orders and our shared appetizers were lukewarm at best. We made a complaint he was very understanding of the kitchen "mess up," and got us some hot chicken.Food scored like a 4.5 out of 10.We pack up and leave.I get home and remember I left my ID ON THE TABLE!I call 3 times finally an answer. The first time, I got an answer a lady told me she didn't have it. Ok, I search my stuff but IK i left it there! The second time I call BACK I spoke with TOMMY. He told me they didn't have it, I give him the spill of what happened xyz. He said it's not there I can check the DUMPSTER.I said ok. Koo, (really not coo) I'm OMW.I get there. (Shift changed)I tell the host what happen she help me check under the seats of where we sat, I tell her I'm 100% sure my ID here unless it was thrown away, (and as has been a sever that's not something servers do normally, attention to detail is one of our attributes!) I knew something was up, she go check the safe, the bar lady over hear me talking about my ID and tries to go check the safe HERSELF TOO.Here comes Tommy already telling me he "knows it's not here, he doesn't have the ID." So I just stare at the man because he provides no solution outside of DUMPSTER diving again, the lost and found comes about, He take me to it, and I asked, "So is this where you put IDs? " he said no. So the bar lady comes over and starts checking the drawers near by the lost and found and FOUND MY ID..This location has declined this was my fave applebees when I stayed in the neighborhood. But something off and it's starting with management.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Boneless Wings, Spinach Artichoke Dip, Fries, Burger, Chicken Caesar Salad
I went here for my ? birthday! Worst mistake EVER!!! The waitress took 1 hr for my son to get his drink! Then the red head gives us our food. But NO silverware! So I had to go get my own! My son NEVER got silverware. The waitress told me to share m8ne with my son! Very unprofessional! The waitress ran away when we complained. Instead of fixing her laziness! Thank Applebee's for the WORST ? BIRTHDAY IN MY LIFETIME! I AM 56!! NEVER AGAIN! PLUS WHEN WE GOT INSIDE WE THOUGHT IT WAS CLOSED!! IT WAS SOOOO DARK! TURN ON YOUR ? LIGHTS!!
Atmosphere: 1
Food: 3
Service: 1
We had a group of 9 go in recently and it took over an hour for all of our food to be delivered. Terrible service never going back to this
Atmosphere: 2
Food: 2
Service: 1