This location claims to open at 10am. But it's almost never open by 10am. More like 10:30am. Then when people ask if the place is open, the staff is visually annoyed.
Atmosphere: 3
Food: 4
Service: 1
Gloria Tuberville
Great service by Jesse! Definitely will return!
Atmosphere: 5
Food: 5
Service: 5
Pam H.
Hot, tasty and fast. It's our go to for Friday night pizza. Whether it's a call in or an eat in experience we have always enjoyed it
CHRISTY J
Walked in with my daughter, Marlow, the manager was sitting down, when she saw us she sighed super.loudly and rolled her eyes and slumped up to "help us" the way she talked the whole time, the eye roll, and the sighs made it clear she did not want to be helping anyone. No customer service at all I have been working customer service for years and I know you have bad days but never would I be so blatantly rude to someone. The other girl who was working I couldn't see her name tag, black and bleached hair, but she was very sweet just figured you should know your manager was very rude and clearly doesn't want to be there.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Breadsticks, NY Pepperoni Slice
Sarah T.
Again with the mediocre service. The person ringing our order up seemed under the influence of something while the manager seemed aloof. There was only one staff member that actually paid attention and took the time to ensure our order was right. The stand was a mess; and no attempts were made to clean up by anyone. As with the food, it was surprisingly good! However, this fell out of my breadstick bag and it made me feel a bit sick. Might come back sometime if I'm in the area, maybe.
Deserie S.
I ordered online through yelp and was expecting my order to be finished by 12:53pm-1:15pm, and as I waited absolutely nothing because for some reason it's closed when maps says it's opened. Saw a worker just standing there doing nothing and not opening, couldn't even get my refund of $14.
Peter B.
Me and my fiancé ordered 2 cheese slices of pizza and it all came out nice hot and fresh! We love the pizza and service at this location. The girl that worked getting our food ready was really nice and friendly. We will be coming back again for sure!
Brian Dutra
I got hired to work at Sbarro the general manager name Travis, schedule me to go in for training, and when I went in for training he sent me home n made me feel very uncomfortable and was being very rude and disrespectful towards me for wearing makeup that wasn't even dramatic. I'm not sure if he was the general manager or just a manager but either way it wasn't alright about how he interacted with me about it. The tone that he gave was very homophobic vibes even though he schedule me for the interview and had no problems about it until I came in to work. I felt very disgusted by the way that he talked to me and he could've handled that in a different setting place. Honestly, don't recommend. The work environment isn't LGBTQ+ friendly. I told my team about it and they were concern about the information and said they were going to make complains to corporate.
Atmosphere: 1
Food: 1
Service: 1
Tushar Khan
Last time i got the pizza from the Superstition Spring Mall in MesaI paid them $5 in cash and $1.22 by card but after few days i checked they charged me $6.22 after letting them know they just said “the system was down” So the customers have to pay to upgrade your systems or what? The manager doesn’t seem apologetic neither talk about refund . So much disappointed.
Recommended dishes: Pepperoni and Sausage Stuffed Pizza, NY Pepperoni Slice
Mr. Critic
All is good. Just not sure one should follow their mechanics of eating their pizza as advertised on their pizza liner/wrapper? Fold-Bite-Swallow-Repeat. I believe one must chew their food first before swallowing. God forbid some chokes on their food following those instructions. You never know?
Atmosphere: 3
Food: 3
Service: 3
Matt Hernandez
2 employees over worked, I waited patiently, then the employee, litterly screamed "what do you want!". I looked at the menu, do you have any Stromboli? She yelled "NO STROMBOLI TODAY!!" Shocked I just got yelled at, I walked away. Just be warned, let your family sit in the food court, the environment and staff are toxic.
Atmosphere: 1
Food: 1
Service: 1
C J.
Pepperoni pizza: The meat had an odd taste. Cheese layer very thin. Marinara had an odd taste as well. Crust was OK. Garlic breadsticks: One was good, the other was odd-tasting. Go figure.Staff was nice.I remember getting pizza at a food-court Sbarro years ago and the pizza looked/tasted fresh and GOOD. Now it looks like it is prefab pizza that has sat in the display case for way too long. I hadn't been to Sbarro for years since it hasn't looked appetizing for a years, but decided to try it again tonight. Now I'm done. So long, Sbarro.
jessica blum
If it's the same pizza I had 30 years ago at a mall...not as good.
This location claims to open at 10am. But it's almost never open by 10am. More like 10:30am. Then when people ask if the place is open, the staff is visually annoyed.
Atmosphere: 3
Food: 4
Service: 1
Great service by Jesse! Definitely will return!
Atmosphere: 5
Food: 5
Service: 5
Hot, tasty and fast. It's our go to for Friday night pizza. Whether it's a call in or an eat in experience we have always enjoyed it
Walked in with my daughter, Marlow, the manager was sitting down, when she saw us she sighed super.loudly and rolled her eyes and slumped up to "help us" the way she talked the whole time, the eye roll, and the sighs made it clear she did not want to be helping anyone. No customer service at all I have been working customer service for years and I know you have bad days but never would I be so blatantly rude to someone. The other girl who was working I couldn't see her name tag, black and bleached hair, but she was very sweet just figured you should know your manager was very rude and clearly doesn't want to be there.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Breadsticks, NY Pepperoni Slice
Again with the mediocre service. The person ringing our order up seemed under the influence of something while the manager seemed aloof. There was only one staff member that actually paid attention and took the time to ensure our order was right. The stand was a mess; and no attempts were made to clean up by anyone. As with the food, it was surprisingly good! However, this fell out of my breadstick bag and it made me feel a bit sick. Might come back sometime if I'm in the area, maybe.
I ordered online through yelp and was expecting my order to be finished by 12:53pm-1:15pm, and as I waited absolutely nothing because for some reason it's closed when maps says it's opened. Saw a worker just standing there doing nothing and not opening, couldn't even get my refund of $14.
Me and my fiancé ordered 2 cheese slices of pizza and it all came out nice hot and fresh! We love the pizza and service at this location. The girl that worked getting our food ready was really nice and friendly. We will be coming back again for sure!
I got hired to work at Sbarro the general manager name Travis, schedule me to go in for training, and when I went in for training he sent me home n made me feel very uncomfortable and was being very rude and disrespectful towards me for wearing makeup that wasn't even dramatic. I'm not sure if he was the general manager or just a manager but either way it wasn't alright about how he interacted with me about it. The tone that he gave was very homophobic vibes even though he schedule me for the interview and had no problems about it until I came in to work. I felt very disgusted by the way that he talked to me and he could've handled that in a different setting place. Honestly, don't recommend. The work environment isn't LGBTQ+ friendly. I told my team about it and they were concern about the information and said they were going to make complains to corporate.
Atmosphere: 1
Food: 1
Service: 1
Last time i got the pizza from the Superstition Spring Mall in MesaI paid them $5 in cash and $1.22 by card but after few days i checked they charged me $6.22 after letting them know they just said “the system was down” So the customers have to pay to upgrade your systems or what? The manager doesn’t seem apologetic neither talk about refund . So much disappointed.
Atmosphere: 3
Food: 2
Service: 2
Pizza is pizza man.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: NY Pepperoni Slice
Restaurantji Recommends
I love their pizza!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni and Sausage Stuffed Pizza, NY Pepperoni Slice
All is good. Just not sure one should follow their mechanics of eating their pizza as advertised on their pizza liner/wrapper? Fold-Bite-Swallow-Repeat. I believe one must chew their food first before swallowing. God forbid some chokes on their food following those instructions. You never know?
Atmosphere: 3
Food: 3
Service: 3
2 employees over worked, I waited patiently, then the employee, litterly screamed "what do you want!". I looked at the menu, do you have any Stromboli? She yelled "NO STROMBOLI TODAY!!" Shocked I just got yelled at, I walked away. Just be warned, let your family sit in the food court, the environment and staff are toxic.
Atmosphere: 1
Food: 1
Service: 1
Pepperoni pizza: The meat had an odd taste. Cheese layer very thin. Marinara had an odd taste as well. Crust was OK. Garlic breadsticks: One was good, the other was odd-tasting. Go figure.Staff was nice.I remember getting pizza at a food-court Sbarro years ago and the pizza looked/tasted fresh and GOOD. Now it looks like it is prefab pizza that has sat in the display case for way too long. I hadn't been to Sbarro for years since it hasn't looked appetizing for a years, but decided to try it again tonight. Now I'm done. So long, Sbarro.
If it's the same pizza I had 30 years ago at a mall...not as good.