Dutch Bros Coffee

12629 N Paradise Village Pkwy W, Phoenix
(877) 899-2767

Recent Reviews

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Mike Hamann

energetic and friendly

Atmosphere: 5

Food: 5

Service: 5

Wendy Long

Who doesn't like this place ?

Atmosphere: 5

Food: 5

Service: 5

nazanin sardari

I decided to give Dutch Bros a try, but honestly, it was a major letdown. The coffee was incredibly watery and tasted like it had barely any coffee in it at all. It felt like drinking warm water with a hint of coffee flavor, not what you’d expect from a coffee. I wouldn’t recommend it if you're looking for quality coffee!

Food: 1

Service: 1

Allison Haley

Cocomo is the best!

Atmosphere: 5

Food: 5

Service: 5

Jammie DiSanto

Always show love for my dog with a pup cup!

Atmosphere: 5

Food: 5

Service: 5

Jess Wren

This is our local Dutch location. We love going here! The staff is always great and knocks orders out fast but efficiently, but still takes the time to ask you how your day is going. Drinks are always on point and the GF banana nut loaf is to die for!

Dietary restrictions: GF options
Dairy free options

Kid-friendliness: Kids size drinks

Wheelchair accessibility: Walk up/wheel up friendly window for ordering.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caramelizer

Tanya Abbas

You turned my horrible rotten no good day into a bright spot that just kept getting better. Thank you from the girl with pink hair and the pup named Cow with the wings.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Energize Now with Dutch Bros

Tammy Deffner

The people at Dutch bros are always nice can never go wrong when it comes
To them. Love the put in order and just pick up too

Atmosphere: 5

Food: 5

Service: 5

Nancy Rice

Super friendly and professional

Morgan Storms

Always a great place to get coffee. Friendly service, cool people, great drinks.

Atmosphere: 5

Food: 5

Service: 5

Dorky Scooter Girl

We stopped by this location 2 days ago (in the late afternoon). We were going to the Costco & needed a pick me up before entering the wildness of the Costco lol. It was not busy (for db standards), but it was 116° that day (I believe) so obviously they didn’t have people working outside. No biggie. We pull into the line & my daughter says “I’ll just run up to the walk up” I said great! She goes & I pull out of line & park beside the dumpster that is by the exit. My daughter orders the coffee & apparently the girl who helped her was hella rude…. Idk I wasn’t there, but that’s what she said.
Anyways, I look over & a girl is dumping garbage. I smile & wave. She smiles back & says something, but idk what so I roll down the window. I say hi how are you? She says good, but I’m so sorry you can’t park here. I said no worries, I’m so sorry my daughter is up @ the walk up getting coffee….. THEN…. out of nowhere this other girl in a hat & bad skin & apparently having a bad day says “if I would’ve known she was with you, I would’ve NEVER served you guys!” Now, I have never been to this db & I surely don’t know her so naturally I’m so confused… I was so taken aback, I said not 1 word. She now is by my driver side window & says “move your car! Now!” I said “ where would you like me to move it to?” She said “off this property! Pull out & go around the corner & down the road!” Now mind you, this chick is BEYOND aggressive in her tone, when I say she was absolutely livid, I am not exaggerating…. She was livid! Oh, & the expression on her face…. The scowl of a person who absolutely hates someone. It was wild.Again, I have no clue what her issue was since I don’t know her from a hole in the wall.
So I move my car off the property. My daughter comes out & gets in, & asks what happened? Why am I way over here? So I tell her & I specifically point out the chick in the hat who btw is still standing in the driveway, arms crossed, scowl, watching us/ me…. So bizarre. My daughter says, “oh that’s the girl who helped me she was hella rude. I think she’s pissed off at the world or hates her life” I said what happened? She says I went to order your coffee & she completely lost it. I said what happened? She said that she couldn’t remember the name of the drink I like & explained it to the girl. The girl says there’s nothing like that… my daughter says it’s a mocha latte w some hazelnut. Yall can make an iced latte, add chocolate & some hazelnut, right? She scoffs at my daughter. So I ask my daughter, “do you know her bc her aggressiveness towards both of us is outrageous “ she says “mom, I have never seen that girl in my life, I have no idea who she is.” I said ok, I may post about this but I’m not sure.
I sat on this for a couple days & went back & forth & decided if I owned a business & I had an employee who acted in such an egregious manner towards not 1 but 2 clients, I’d definitely want to know bc that is a direct reflection of me & my business. Well, this girl is a direct reflection of this business which after being a long time client, I know this behavior definitely does not align with db values. I have been a Dutch client since before they came to Az & in all my years, I’ve never experienced behavior like this from a db.
Anyways, as stated, I struggled with posting this bc of my love of the db co.

Service: 1

Michael Barreca

The best, quick service great tasting coffee, awesome staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Energize Now with Dutch Bros, Chocolate Crunch Freeze, Double Torture, Stop in Today and Customize a Rebel Energy Drink with Endless Flavors and Toppings, Golden Eagle, Try the Golden Eagle Coffee Featuring the Caramel Drizzle of Your Dreams

Megan Kennedy

I love all the different flavor options. My go to is the palm beach green tea. Excellent customer service and always keen to make things right. This location is tricky to get in and out of and often has a line but the wait is worth it. I would not try to park right next to the store as it would take a while to get out if it's busy. Luckily there is tons of parking just across the way.

Atmosphere: 4

Food: 5

Service: 5

Bala Nce

The customer service has gone WAY downhill at this location. There seems to be a much different “type” of woman taking your order in the drive-thru these days, and it’s very unappealing.

Atmosphere: 2

Food: 2

Service: 1

Christina McDonald

Everyone that works here is fricken awesome ? ? ?... And Natalie is just the cutest little thing. Sweet girl.

Atmosphere: 5

Food: 5

Service: 5

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