Stood at the counter for 5 mins, no one was there to greet us and other wait staff looked directly at us, no one acknowledged we were waiting to be seated. I would accept this if they were busy but they were not. The host finally showed up and didn’t greet us at all, walked us to a tiny, cramped circular table in the back. After we were seated I noticed the table was extremely wobbly and unstable. At this point we’d seen enough after being there for about 7 minutes so we saw ourselves out the door. For an expensive sushi rest on High Street, the service is a dumpster fire. Get it together!
Tiana Crone
Really really wanted to love this place.Wasn’t even greeted..stood at the host stand for five minutes.Bar tender made direct eye contact with us and couldn’t even let us know if someone was coming or a warm greeting. Nothing. Once the hostess came she didn’t even utter a word just stared at us. We said table for twos she didn’t even say right this way or anything just grabbed the menus and started walking. Last time we came our food took 50 minutes….. after being sat at an extremely wobbly table we decided to leave. Terrible service. Not an upscale dining experience you’d except from a pricey sushi spot on high street.
Atmosphere: 1
Food: 2
Service: 1
Steve Rebuck
Nope. Marginal sushi, expensive and smelled terrible inside. Shoes sticking to the bathroom floor was a solid clue as to why.
Atmosphere: 3
Food: 3
Service: 4
JeeAnn
The ambiance is nice, the servers are friendly and the sushi is fairly good. The service tends to be rushed, the servers try to get you to order quickly and when you are ready to order the sushi comes out moments later. Trying to enjoy conversation with friends is interrupted many times. Maybe this works for some, but fast service and food delivery like this could be overwhelming. The other interesting piece is that the servers do not clear the table when a dish is empty or the table is done eating. This poses another problem as no one wants to sit there with dirty dishes in front of them while conversing. Overall this restaurant is good just not one we are interested in going back to.
David Miller
First time there and the service was horrible! I cannot recommend this place unless you want to get up and serve yourself. Pure Sushi in Grayhawk beats this place hands down!
Nia Ball
Used to love this place but the quality is on a rapid decline. Went for lunch, place had the same weird smell it always does, but this time the table felt sticky, the menus were dirty, glasses cloudy. It gave me the ick and I became sick shortly after leaving.
Atmosphere: 2
Food: 3
Service: 3
Matthew C
My wife described it as eating in a cafeteria and worst $200 dinner in phoenix. Rolls were small and uninspired. It’s a pass.
Atmosphere: 1
Food: 2
Service: 5
MichelleG
My co-worker, her wife & I really enjoyed ourselves. The sushi was good but the Baked Lobster Tempura was just delicious!! We had the Big Eye Diver, Sake Kani, & the Sakana Trio also. They were also good but not as good. Everyone loved their drinks and appetizers. Really love the atmosphere of the whole restaurant. We sat inside but loved the way the bar is inside & outside. We all said we would be back. Thank you for the great experience and service Nalyer. You are a great server!!
Restaurant was very inviting and clean. Staff was very knowable and allowed for a layback dining experience. Food was exceptional! We shared a couple of appetizers, several rolls and some sashimi. Great experience and great food. We will be back!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Sashimi Choice
Restaurant was very inviting and clean. Staff was very knowledgeable and allowed a layback dining experience. Food was exceptional! We had 2 appetizers then several different rolls and sashimi that were all shared. Great experience and great food... will be back!
NicoleH
We have been a few times, and honestly the service in the past was awful. We gave it another try and were so glad we did. Everything was perfect! The sushi came out very quickly, the meal was incredible and my drink was phenomenal. We will be back!
Miss Ivy
Love the cocktail and sushi selections here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi
Darlene Deane
Katherine was our server again. We walk in and she remembers our drink and sushi orders. Who can do that!? So impressed and she knows the menu so well and can offer suggestions. We love the baked lobster, Lad Vegas and shrimp tempura roll and equally enjoyed her sashimi suggestions of halibut, scallop and yellow fin tuna belly. We live across the street and eat on High Street Albany this is one of our top choices
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Lobster Roll, Las Vegas Roll, Shrimp Tempura Roll, Sushi, Crunch Roll
Good food, good service ?
Stood at the counter for 5 mins, no one was there to greet us and other wait staff looked directly at us, no one acknowledged we were waiting to be seated. I would accept this if they were busy but they were not. The host finally showed up and didn’t greet us at all, walked us to a tiny, cramped circular table in the back. After we were seated I noticed the table was extremely wobbly and unstable. At this point we’d seen enough after being there for about 7 minutes so we saw ourselves out the door. For an expensive sushi rest on High Street, the service is a dumpster fire. Get it together!
Really really wanted to love this place.Wasn’t even greeted..stood at the host stand for five minutes.Bar tender made direct eye contact with us and couldn’t even let us know if someone was coming or a warm greeting. Nothing. Once the hostess came she didn’t even utter a word just stared at us. We said table for twos she didn’t even say right this way or anything just grabbed the menus and started walking. Last time we came our food took 50 minutes….. after being sat at an extremely wobbly table we decided to leave. Terrible service. Not an upscale dining experience you’d except from a pricey sushi spot on high street.
Atmosphere: 1
Food: 2
Service: 1
Nope. Marginal sushi, expensive and smelled terrible inside. Shoes sticking to the bathroom floor was a solid clue as to why.
Atmosphere: 3
Food: 3
Service: 4
The ambiance is nice, the servers are friendly and the sushi is fairly good. The service tends to be rushed, the servers try to get you to order quickly and when you are ready to order the sushi comes out moments later. Trying to enjoy conversation with friends is interrupted many times. Maybe this works for some, but fast service and food delivery like this could be overwhelming. The other interesting piece is that the servers do not clear the table when a dish is empty or the table is done eating. This poses another problem as no one wants to sit there with dirty dishes in front of them while conversing. Overall this restaurant is good just not one we are interested in going back to.
First time there and the service was horrible! I cannot recommend this place unless you want to get up and serve yourself. Pure Sushi in Grayhawk beats this place hands down!
Used to love this place but the quality is on a rapid decline. Went for lunch, place had the same weird smell it always does, but this time the table felt sticky, the menus were dirty, glasses cloudy. It gave me the ick and I became sick shortly after leaving.
Atmosphere: 2
Food: 3
Service: 3
My wife described it as eating in a cafeteria and worst $200 dinner in phoenix. Rolls were small and uninspired. It’s a pass.
Atmosphere: 1
Food: 2
Service: 5
My co-worker, her wife & I really enjoyed ourselves. The sushi was good but the Baked Lobster Tempura was just delicious!! We had the Big Eye Diver, Sake Kani, & the Sakana Trio also. They were also good but not as good. Everyone loved their drinks and appetizers. Really love the atmosphere of the whole restaurant. We sat inside but loved the way the bar is inside & outside. We all said we would be back. Thank you for the great experience and service Nalyer. You are a great server!!
Good place for
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Baked Lobster Roll
Restaurantji Recommends
Restaurant was very inviting and clean. Staff was very knowable and allowed for a layback dining experience. Food was exceptional! We shared a couple of appetizers, several rolls and some sashimi. Great experience and great food. We will be back!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Sashimi Choice
Restaurant was very inviting and clean. Staff was very knowledgeable and allowed a layback dining experience. Food was exceptional! We had 2 appetizers then several different rolls and sashimi that were all shared. Great experience and great food... will be back!
We have been a few times, and honestly the service in the past was awful. We gave it another try and were so glad we did. Everything was perfect! The sushi came out very quickly, the meal was incredible and my drink was phenomenal. We will be back!
Love the cocktail and sushi selections here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi
Katherine was our server again. We walk in and she remembers our drink and sushi orders. Who can do that!? So impressed and she knows the menu so well and can offer suggestions. We love the baked lobster, Lad Vegas and shrimp tempura roll and equally enjoyed her sashimi suggestions of halibut, scallop and yellow fin tuna belly. We live across the street and eat on High Street Albany this is one of our top choices
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Lobster Roll, Las Vegas Roll, Shrimp Tempura Roll, Sushi, Crunch Roll