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Puro Gelato

CLOSED
$ •

4550 E Cactus Rd, Phoenix

Puro Gelato Reviews

Pure Gelato is located right inside the Paradise Valley Mall. It is right next to the food court. Before buying any gelato from this place, I'd encourage you to look inside the glass and you can see why you shouldn't buy anything from here. The gelato inside the cooler is not turned on high enough. The temperature is set too low and the gelato just keeps melting. That means you end up eating gelato that's been frozen, melted, frozen, melted, etc. Does not taste good at all.

I try to be pretty understanding when it comes to customer service issues in food places, but this place was awful. I went with a friend of mine and ordered a frapacino while she tried samples. It took the man working the counter extra time to even acknowledge us because he was so openly fixated on his phone. The coffee I was given took almost 5 minutes to make, cost almost $5, and consisted entirely of foam with no actual coffee to be found. Saw him go back to his phone again...read full review
I discovered gelato after moving here a year ago, and have had it from several places around the valley. We tried Puro Gelato for its convenience to where we were at the time. Overall, I feel it's pretty average as far as gelato goes. What they had was good, but the selection was much smaller than several of the other places we've been to in the area. They have the basics and a few specialty flavors. Being in the food court it's also very noisy, and we had to repeat our order...read full review

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