Very busy loud location, corresponds to the popularity. Have been here a couple of times. this last visit was probably one of our least impressive. Had reservation was almost 30 minutes later that we were seated. Pretty sure the waiter was tripping on something, nearly stabbed wife with knife, was sticking fingers in tops of glasses and food bowls, sat for nearly 20 minutes before we were asked if we wanted to order anything, at that point even a glass of water would have been great. Food arrived cool it had obviously been sitting there for a while, asked for Parmesan cheese when meals were delivered, it was almost 5 + minutes before we even saw service staff to have to ask again. sadly just not a great experience and most in our party agreed that it would not be on our list to revisit any time soon
Atmosphere: 4
Food: 3
Service: 2
Bitsy Snyder
All around amazing meal!
Atmosphere: 5
Food: 5
Service: 5
M Knapp
Go-to place for all our Italian cravings! The Craft Meatballs are one of my favorites. The service has always been outstanding, all the staff are genuinely friendly and helpful. This is a great place to do with others. They have big selection of shareable dishes and the patio seating on a nice night is fun. I should mention I have never been able to leave without a taking home some goodies front the attached bakery and gelato shop.
Recommended dishes: Bruschetta Board, Bruschetta Trio, Bucket of Balls
Kathy Pham
Came in for dinner last night. Waited 45 minutes for our table, which was expected for Saturday night. I work in the industry, so I completely understand and was far more than patient . Despite the nonexistent service, and not receiving our items in a timely matter to eat with our food, we still tipped her 17% in cash. We wrote cash in the tip line.I see the final statement in my account, I noticed that she added an additional tip ($5) for herself.What actually was baffling was how the manager Caitlin handled the situation.Her response when we told her the server added on an extra tip was " I can ASSURE you none of my servers would do that ".The manager pulled up the ticket and saw that the server did in fact add an illegal tip. She offered to refund the $5. However, Caitlin did not acknowledge those actions were an issue. I get that you want to stick up for employees, but not when you know they deliberately are adding extra tips for themselves.Just makes me wonder if this is a common occurrence since this is something they are not concerned about..
Atmosphere: 3
Food: 3
Service: 1
Breanna Jones
Food was amazing!!! Wes was a great server. Will be back!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cannoli, BYO Craft Meatballs
Jennifer Manassero
We came here 6 years ago while on vacation and couldn’t wait to come back on this trip to Phoenix! The atmosphere is amazing and the food is delicious! We will be back when we come to the area next!
Atmosphere: 5
Food: 5
Service: 5
Jeff Manassero
Great service from Wes. Love that they have calamari that isn’t fried. Sangria is great too.
Alexis Tiller
We had a fabulous time! Wes was an amazing server who gave great recommendations. Highly recommend!!The food was amazing along with the service. ??Complimentary valet was the cherry on top.
Great food, great
Atmosphere: 5
Food: 5
Service: 5
Very busy loud location, corresponds to the popularity. Have been here a couple of times. this last visit was probably one of our least impressive. Had reservation was almost 30 minutes later that we were seated. Pretty sure the waiter was tripping on something, nearly stabbed wife with knife, was sticking fingers in tops of glasses and food bowls, sat for nearly 20 minutes before we were asked if we wanted to order anything, at that point even a glass of water would have been great. Food arrived cool it had obviously been sitting there for a while, asked for Parmesan cheese when meals were delivered, it was almost 5 + minutes before we even saw service staff to have to ask again. sadly just not a great experience and most in our party agreed that it would not be on our list to revisit any time soon
Atmosphere: 4
Food: 3
Service: 2
All around amazing meal!
Atmosphere: 5
Food: 5
Service: 5
Go-to place for all our Italian cravings! The Craft Meatballs are one of my favorites. The service has always been outstanding, all the staff are genuinely friendly and helpful. This is a great place to do with others. They have big selection of shareable dishes and the patio seating on a nice night is fun. I should mention I have never been able to leave without a taking home some goodies front the attached bakery and gelato shop.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cured Meat & Cheese Board, Tomaso's Sicilian Meatballs, Sicilian-Style Bruschetta, Cannoli, Bakery, BYO Craft Meatballs
Great food, great customer service and an amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bruschetta Board, Bruschetta Trio, Bucket of Balls
Came in for dinner last night. Waited 45 minutes for our table, which was expected for Saturday night. I work in the industry, so I completely understand and was far more than patient . Despite the nonexistent service, and not receiving our items in a timely matter to eat with our food, we still tipped her 17% in cash. We wrote cash in the tip line.I see the final statement in my account, I noticed that she added an additional tip ($5) for herself.What actually was baffling was how the manager Caitlin handled the situation.Her response when we told her the server added on an extra tip was " I can ASSURE you none of my servers would do that ".The manager pulled up the ticket and saw that the server did in fact add an illegal tip. She offered to refund the $5. However, Caitlin did not acknowledge those actions were an issue. I get that you want to stick up for employees, but not when you know they deliberately are adding extra tips for themselves.Just makes me wonder if this is a common occurrence since this is something they are not concerned about..
Atmosphere: 3
Food: 3
Service: 1
Food was amazing!!! Wes was a great server. Will be back!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cannoli, BYO Craft Meatballs
We came here 6 years ago while on vacation and couldn’t wait to come back on this trip to Phoenix! The atmosphere is amazing and the food is delicious! We will be back when we come to the area next!
Atmosphere: 5
Food: 5
Service: 5
Great service from Wes. Love that they have calamari that isn’t fried. Sangria is great too.
We had a fabulous time! Wes was an amazing server who gave great recommendations. Highly recommend!!The food was amazing along with the service. ??Complimentary valet was the cherry on top.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Wes was a great server and the food was phenomenal!
Atmosphere: 5
Food: 5
Service: 5
Wes was great!
Wes was awesome and took care of us. We’ll be back next time we visit!
Atmosphere: 5
Food: 5
Service: 5
Amazing as always, great food and great atmosphere. Our server Wesley was fantastic.
Atmosphere: 5
Food: 5
Service: 5
Food was great. Atmosphere was fantastic. Server, Wes from Arkansas, fabulous af.
Atmosphere: 5
Food: 5
Service: 5