Chipotle Mexican Grill

This location actually does well with keeping food stocked and ready to go, and the employees here are actually nice and helpful. Still doesn’t get 5 stars because extra steak burritos cost $19.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Burrito Bowl

Careless customer service and no clue about anything. First time (online) got no meat at all in my bowl and ended up paying for it either way. Second time got charged twice for guacamole, had to go back to get refund. No third time.

Atmosphere: 1

Food: 2

Service: 1

This place is horrible!! Paid so much for the worst portions and rude staff. They did bad on my wrap and it was a 5’7 dark skin worker. Would not recommend get this man fired

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burrito Bowl

I've been going to this chipotle for over a year. It has gotten worse month after month. I never write reviews but enough is enough. The portions they give at this location are much lower than others nearby. I always get the same order with double chicken, and the staff never does a full scoop, and will even shake the serving spoon to make it a smaller scoop. I am not joking lol. I dont care about friendliness or whatever, I just want my food done right. especially when I walk out with a single bowl and large drink and it is now $22. Do not support this chipotle.

Atmosphere: 1

Food: 2

Service: 1

The food is half raw

Atmosphere: 5

Food: 4

Service: 5

Closing 30 minutes early is crazy. I could understand 5 minutes if anything but if your hours say you close at a certain time then that’s when you close. You don’t get to choose the time you close. Unacceptable.

Atmosphere: 1

Food: 1

Service: 1

Ordering ahead of time is useless at this location.

Atmosphere: 1

Food: 4

Service: 1

Management needs to train people better…often times they are young and have no people skills, or don’t know how to do simple things like count change. I have seen someone ask for guacamole and they put and entire huge spoon of it on the burrito, then tried to roll it up, but it was so overflowing their idea of fixing it was to grab another tortilla, and roll it up with the extra tortillas instead of just either remaking it, or removing some of the guacamole…. It’s not rocket science kids…. It’s a burrito … unreal .

Atmosphere: 1

Food: 2

Service: 1

You have to beg the girls who make the food here to add a standard portion.... maybe they are okay with 4 pieces of chicken but to a 260lb male that's an insult

Whenever the male staff make the bowls they make them reasonable and make me want to come back

Whenever the 1 gram of protien staff are there I simply walk out if after asking for a normal amount and being refused.

The people working there are very nice and friendly.
I felt welcome.
It's Chipotle. So, the food is tasty and a great deal for the amount of calories and protein.
The atmosphere gets a 4 star because it's located in Scottsdale, which is occupied by snobby clientele, and the ceiling had some clearly visible water damage.

Parking: Large parking lot with a strip mall. A lot of vehicle traffic with minimal foot traffic.
Busy during and around lunch hours.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chips, Burrito Bowl

Really 6 pieces of chicken and then when I ask for more I get 2 more Going to cafe Rio next time at least the food's fresh

Love this place! Love the healthy!!! My go to for having dinner!

Atmosphere: 5

Food: 5

Service: 5

I just want to say but I’ve never been to a chipotle or they treat you so horribly. The Customer service there was so horrible. When I asked the ladies about my order, they just looked at me like they didn’t know what I was talking about. It’s like they had an attitude problem with me. I felt like I was treated so horrible in there and I will never come back to this location ever again.

Atmosphere: 1

Food: 5

Service: 1

Fascinating, local 9010 Talking Stick Way, Scottsdale, AZ 85250 By rules does not do digital quesadilla at store, this place customer service yes, food is food Take care of your customer.
Reason 4 stars, forgot to put the sign on the front door or anywhere they were out of black beans???? Understand veggies go bad quickly, yet beans bag, long time.

Wheelchair accessibility: One handicap spot good use

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Quesadilla, Burrito Bowl

We bought 3 entrees at Chipotle and paid $55 for one burrito and two bowls.

The amount of food we received was absolutely pathetic. Shame on you!

I ordered a burrito with half brisket and half chicken and got 5 tiny pieces of chicken and 6 pieces of brisket. The portions were miserably stingy.

My husband and son ordered bowls, and it was the same story. Five pieces of lettuce, really? When my husband asked for a little more lettuce, the worker had the audacity to make a face.

You priced your items—did you price them as half a meal? Either give enough food, or reprice if needed, and provide your customers with portions that are appropriate for a real meal. I assume when you designed your bowls, they were supposed to be meal-sized, not half-empty!

Why is it so hard to get a proper meal here? If you need to charge more to provide a decent portion, then do it. But serving a half-empty bowl after charging this much is downright insulting!

Atmosphere: 3

Food: 3

Service: 1