I have been a loyal patron of this establishment, often praising its quality and service. However, I was disheartened during my recent visit. A request for additional salad dressing, due to the initial serving being insufficient, resulted in an unexpected $2 charge. Moreover, the explanation provided felt more like a lecture on policy changes rather than a considerate customer service interaction.While I understand businesses must adhere to policies, the manner in which this situation was handled did not align with the welcoming atmosphere I have come to know here. It is with regret that I adjust my review today, hoping this feedback serves as a catalyst for improved customer care, reflective of the high standards this establishment is capable of delivering.
Atmosphere: 4
Food: 4
Service: 1
Kailey Collins
Food, drinks, and service were amazing! Noah was awesome!
Atmosphere: 5
Food: 5
Service: 5
Doug Burek
Said my to go order would take 15 more min sat on the bench like she asked never came back went and ask for a update and it was just sitting there wasting my time
Atmosphere: 1
Food: 1
Service: 1
Liviu Laurean M.
First time here, a small group of 7. Food was delicious and plenty in size
Atmosphere: 4
Food: 5
Service: 5
Charity Brown
The best Barada and bruschetta along with cool happy hour patio definitely delicious treat
Atmosphere: 5
Food: 5
Service: 5
Sajith Joy
Staff is very friendly, food is great, and drink specials are excellent. Always love coming here over the last few years.Kid-friendliness: Great to bring kids that can stay seated but may not be as quiet!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mozzarella Panini
Shawne
Great place to eat in the middle of your shopping day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Rui Cruz
Very disappointing dining experience, we spent about one hour in the restaurant and were not even able to have any food. We arrived for dinner after being in their waitlist for a bit, and were offered a table outside. About 20 minutes into our meal (we had already received our drinks and were waiting on the food), it started to rain and get windy to a point they had to turn off the heaters outside and it became unbearable and our two kids. We went outside with our drinks to ask for options and we were told by the host that we would have to wait another hour for a table inside (even though there was one available right in front of us). Our waiter pleaded to the manager (who never bother to come talk to us) that our food was ready. Ultimately they were adamant the table inside would take another hour, but they could box our food for us with a discount (to eat outside in the rain or in our car???). We said that unfortunately that was not the dining experience we were expecting, we had to pay for our drinks and left to a restaurant across the street where we were able to get a good meal right away). We understand the restaurant does not control the weather, but the handling of the situation and overall customer service was terrible. They would rather seat first folks which had just arrived, waste the food we had ordered than let us have for a 20-30 min a table that ironically no one cleaned for the time we were pleading our case and we waiting for a solution from the manager. Pity, the food looked good, but after this terrible experience our family won’t give this restaurant another shot.
Tatum was our server & she was AMAZING!!!!!!!!! I have HARDLY ever had such great food and wonderful drinks. Wine, beer, panini , bruschetta….I could go on & on. Such a memorable experience with friends on vacation!!!! THIS WILL BE A REGULAR SPOT FOR US!!!!!! You gotta come!!!!
I have been a loyal patron of this establishment, often praising its quality and service. However, I was disheartened during my recent visit. A request for additional salad dressing, due to the initial serving being insufficient, resulted in an unexpected $2 charge. Moreover, the explanation provided felt more like a lecture on policy changes rather than a considerate customer service interaction.While I understand businesses must adhere to policies, the manner in which this situation was handled did not align with the welcoming atmosphere I have come to know here. It is with regret that I adjust my review today, hoping this feedback serves as a catalyst for improved customer care, reflective of the high standards this establishment is capable of delivering.
Atmosphere: 4
Food: 4
Service: 1
Food, drinks, and service were amazing! Noah was awesome!
Atmosphere: 5
Food: 5
Service: 5
Said my to go order would take 15 more min sat on the bench like she asked never came back went and ask for a update and it was just sitting there wasting my time
Atmosphere: 1
Food: 1
Service: 1
First time here, a small group of 7. Food was delicious and plenty in size
Atmosphere: 4
Food: 5
Service: 5
The best Barada and bruschetta along with cool happy hour patio definitely delicious treat
Atmosphere: 5
Food: 5
Service: 5
Staff is very friendly, food is great, and drink specials are excellent. Always love coming here over the last few years.Kid-friendliness: Great to bring kids that can stay seated but may not be as quiet!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mozzarella Panini
Great place to eat in the middle of your shopping day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Very disappointing dining experience, we spent about one hour in the restaurant and were not even able to have any food. We arrived for dinner after being in their waitlist for a bit, and were offered a table outside. About 20 minutes into our meal (we had already received our drinks and were waiting on the food), it started to rain and get windy to a point they had to turn off the heaters outside and it became unbearable and our two kids. We went outside with our drinks to ask for options and we were told by the host that we would have to wait another hour for a table inside (even though there was one available right in front of us). Our waiter pleaded to the manager (who never bother to come talk to us) that our food was ready. Ultimately they were adamant the table inside would take another hour, but they could box our food for us with a discount (to eat outside in the rain or in our car???). We said that unfortunately that was not the dining experience we were expecting, we had to pay for our drinks and left to a restaurant across the street where we were able to get a good meal right away). We understand the restaurant does not control the weather, but the handling of the situation and overall customer service was terrible. They would rather seat first folks which had just arrived, waste the food we had ordered than let us have for a 20-30 min a table that ironically no one cleaned for the time we were pleading our case and we waiting for a solution from the manager. Pity, the food looked good, but after this terrible experience our family won’t give this restaurant another shot.
Atmosphere: 1
Service: 1
Yum. Thank you for everything.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wine Selection, Bruschetta Platter Serves 4-6
Tatum was our server & she was AMAZING!!!!!!!!! I have HARDLY ever had such great food and wonderful drinks. Wine, beer, panini , bruschetta….I could go on & on. Such a memorable experience with friends on vacation!!!! THIS WILL BE A REGULAR SPOT FOR US!!!!!! You gotta come!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bruschetta Platter Serves 4-6
Restaurantji Recommends
My second time at a Postino's. Love it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wine Selection, Bruschetta Platter Serves 4-6
Love the bruschetta boards!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bruschetta Platter
No utensils in to go order. No napkins no fork. Paid $15 for a full salad and came with a toast and 6 pieces, of lettuce.
Food: 1
Service: 1
The bruschetta is incredible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bruschetta Platter
Great burgers. Wait staff was very attentive.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roasted Turkey Panini