Cafe Rio Fresh Modern Mexican

We went today for the meal for 20 dollars. I then got told “tacos aren’t allowed”, which makes no sense because the last 3 times and 3 different locations, I was allowed to get tacos. Nowhere does it say tacos is not allowed. We paid 45 dollars for 4 things when it should have been 20 dollars. the two girls that helped us on 2/15/26 at 2:00 pm, the ones who told us were so rude and not helpful at all. This is just ridiculous, if tacos are not allowed why are other locations allowing us to do it? even if it was a misunderstanding the two girls had no right to treat paying customers like that. Will never come back to this location again.

Atmosphere: 1

Food: 1

Service: 1

Love the salad but it would be amazing if you put a double rice/no beans option on Grubhub/Doordash so that extra rice is an option for people who don’t want beans.

Food was really good, I ordered online and service was really slow. I had to wait 10 minutes after my arrival before a buffet style salad bowl was ready and I watched them there was 2 employees eating in the inside. And they made an order for someone to pick up just before mine and still took 10 min more for my order.

Food: 5

Service: 3

My first time eating at Cafe Rio and I ordered a small salad the girl made it exactly how I wanted it will return when I’m in the area.

Atmosphere: 5

Food: 5

Service: 5

Food was good. Terrible service from staff, very rude and hostile. They shouldn't be yelling at customers like that or playing aggressive music with swear words over their Bluetooth speakers. Simply won't be eating at Cafe Rio anytime soon. Chipotle is cheaper, tastes worse, but at least the employees there don't yell at customers. Very terrible dining experience.

Atmosphere: 4

Food: 5

Service: 1

Food was good just wish they would have given the complete order I realize I should have checked before I left just kinda a bummer. Lesson learned online has its faults.

Atmosphere: 5

Food: 5

Service: 4

First time ever going to Cafe Rio and I don't think I'll ever come back. It was $19 for an inhaled burrito and I think a medium drink. Anyway soon as I sat down my burrito completely fell apart. The chicken was super dry and $19. It should be a lot better. I will never be coming back half area ever again. Customer service is good though. So good job guys!

Atmosphere: 3

Food: 2

Service: 5

Since they changed the menu and have 2 burritos it is a sin to have cheese inside and outside of the burrito

Atmosphere: 1

Food: 1

Service: 1

One star is being generous! So, I could already tell The Gentlemen preparing my food, did not wanna be there whatsoever. Anyways, I shrugged it off because a lot of people were like that now it’s like inconvenient to do their job. Anyways, I got everything got to register And asked how much the queso was that was put on top of my burrito bowl. I was informed at that point there was ranch. I said my mistake. I am sorry, but I can’t eat that.. There’s more to this story but the short version Remade and I got less than half of where I originally got. This is after I even tipped him so an almost $18 meal and this is was less than a third of a container. You know, I work really hard And I have two almost full-time jobs. Going to chipotle was supposed to be a treat for myself a reward. And top it off every single table except for two had food all over them! I wish I could post a picture of what eating at a Third World country looks like when they don’t have health inspectors ! I looked forward to it and when I’m on my way to go there. This is by far the worst experience I’ve had in a long In considering how people act nowadays, us a lot! I wish I could post pictures. That’s pretty crazy. Google doesn’t allow that if I could, nobody would ever eat there again that actually reads these. If I were an owner, I would refund my money and be more hands-on. I could not imagine on your business and this going on sad!

Not good

Atmosphere: 1

Food: 1

Service: 1

So mad, tonight me and my husband wanted to eat out at one of our favorite places and were left with a sour taste in our mouths. This place used to be actually good. They forgot the Pico de Gallo on my tacos, only got one small scoop of sour cream on one taco because thats all you can get without being charged over $2, had to buy the beans and rice separately because the tacos come a la carte now. I can't post a photo, but I wish I could. The craziest part is the fact that I wasn't even given sour cream for both tacos!!! I was given one scoop for one of my TWO tacos and was told I needed to pay the extra fee to get the scoop on my second taco.... worst 38$ I have ever spent.

Atmosphere: 1

Food: 1

Service: 1

The new menu and portion sizes make this place a rip off. They ruined a classic.

It was nice, but im kinda spoiled

Atmosphere: 3

Food: 3

Service: 3

Great food, professional staff. Mostly clean.

Atmosphere: 4

Food: 5

Service: 4

Love this place! Great food, great atmosphere, and wonderful staff! I see these other reviews of the staff and I'm confused. Been here multiple times and every single time I walk in, they all have greeted me, once even offered a drink while I waited for my order and have been friendly. I prefer this place)and specifically this location) over Chipotle.

Atmosphere: 5

Food: 5

Service: 5