I used the app to order some food and a happy hour priced drink and checked into a stall showing I had arrived. The carhop was friendly and quick to bring my order. I will go back to Sonic for another chili cheese dog!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chili Cheese Coney, Double Cheeseburger, Tots, Burger, Sonic Cheeseburger
Mitchell Palm
Overpriced garbage ?
John Starley
We sat in line for 30 minutes and no one took our order, so we left.
Atmosphere: 1
Food: 1
Service: 1
Michelle B
I order online all the time at this location before I head out to work. I work nights, so I tried to order at 11:20 pm. It kept saying they were having difficulties, to try later. I Tried several more times, then I got the message that is location was closed. So I rushed to get there before they closed. I got there at 11:54 pm. They ignored me at the drive-thru and all of the lights were off over the stalls as well as the screens. I even pulled up to the window and there was no one in sight. Your hours say open until 12 am. I realize they were probably trying to go home early, but I have shown up before at 11:59 and they've always taken my order. I am a regular customer and haven't had very many problems at this location, but last night was a complete disappointment.
Atmosphere: 1
Service: 1
Ben Crawford
If the burgers didn't taste clearly microwaved, I could do better on the food part of the review. I wish I didn't have to avoid their burger, but the rest of the menu is solid.
Atmosphere: 5
Food: 3
Service: 5
Christina “BAMFRS” Saxton
Great service and food. Love the pickle fries and the diet cherry
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Corn Dog
Cory Walton
After pulling into 3 different stalls just to find one that worked (seem like half the screens don’t work), We had to wait for 20 minutes after pushing order button, just to be told that they are only doing door dash or Uber eats pick up. No drive thru or in store orders anymore. I guess you can only call in orders ahead of time now. Very rude to have to wait so long just to be told to go somewhere else
Jennifer Johnson
My 4-star food rating isn’t really significant; it’s fast food, and I primarily stop for a drink. BUT the employees here are exceptional in the service industry. I wish, specifically, I’d asked the name of the woman who helped me a few days ago. My Diet Coke tasted like something other than Diet Coke. I hit the little red button and let them know. She came out, of course, with a new drink, but then apologized sincerely and thanked ME for two things…what? First, for being so good about it. More significantly, for alerting them to a problem with the syrup ratio in their machine they now knew to address before there were more unhappy customers. Seriously. She immediately took away the trepidation I often feel about expressing even a legitimate complaint. I can’t imagine anyone caring to read a long, positive review of a fast food place, but I hope a manager of this location takes notice and puts an extra bonus in the stockings of the employees at this location on Elliot Rd in Tempe.
Atmosphere: 5
Food: 4
Service: 5
Zoey Kinns
No managers on duty to keep high school kids accountable for a job that shouldn't be left to children like Delia to run during dinner.She was rude and did what she could to make an excuse to not come back to fix mistakes made on a tiny $10 order.If you can't run a refund for $10 then how are you the "manager on duty"Big issues at this location and it never improves.
Atmosphere: 1
Food: 2
Service: 1
Andrew Gregory
Twice now, (i use the app) and I've had to wait over 20 min just for a drink. I see the screen tell me they're on the way but I don't see them for another 20 min!
Katherine aka Kat was great! Early morning and she has the attitude of a rockstar. She definitely brightened up my day with just her fun personality. Keep up the good work girl your great!
Hobert Crittenden
Katherine the opening manager made this the best experience I've ever had at any fast food joint. She deserves a raise
Jane Davis
I order through the app and it's always ready when I get there. The servers who bring the did are always so nice and accommodating!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Tots, Burger, Corn Dog
Mercedes Rouse
The older gentleman Jerry at the window today was absolutely amazing made the entire experience so amazing. Absolutely love
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks
Tiffany Hamm
Been there twice now and I will not go back! They always cheap out on the fries! Order a large and it's like a small!
I used the app to order some food and a happy hour priced drink and checked into a stall showing I had arrived. The carhop was friendly and quick to bring my order. I will go back to Sonic for another chili cheese dog!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chili Cheese Coney, Double Cheeseburger, Tots, Burger, Sonic Cheeseburger
Overpriced garbage ?
We sat in line for 30 minutes and no one took our order, so we left.
Atmosphere: 1
Food: 1
Service: 1
I order online all the time at this location before I head out to work. I work nights, so I tried to order at 11:20 pm. It kept saying they were having difficulties, to try later. I Tried several more times, then I got the message that is location was closed. So I rushed to get there before they closed. I got there at 11:54 pm. They ignored me at the drive-thru and all of the lights were off over the stalls as well as the screens. I even pulled up to the window and there was no one in sight. Your hours say open until 12 am. I realize they were probably trying to go home early, but I have shown up before at 11:59 and they've always taken my order. I am a regular customer and haven't had very many problems at this location, but last night was a complete disappointment.
Atmosphere: 1
Service: 1
If the burgers didn't taste clearly microwaved, I could do better on the food part of the review. I wish I didn't have to avoid their burger, but the rest of the menu is solid.
Atmosphere: 5
Food: 3
Service: 5
Great service and food. Love the pickle fries and the diet cherry
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Corn Dog
After pulling into 3 different stalls just to find one that worked (seem like half the screens don’t work), We had to wait for 20 minutes after pushing order button, just to be told that they are only doing door dash or Uber eats pick up. No drive thru or in store orders anymore. I guess you can only call in orders ahead of time now. Very rude to have to wait so long just to be told to go somewhere else
My 4-star food rating isn’t really significant; it’s fast food, and I primarily stop for a drink. BUT the employees here are exceptional in the service industry. I wish, specifically, I’d asked the name of the woman who helped me a few days ago. My Diet Coke tasted like something other than Diet Coke. I hit the little red button and let them know. She came out, of course, with a new drink, but then apologized sincerely and thanked ME for two things…what? First, for being so good about it. More significantly, for alerting them to a problem with the syrup ratio in their machine they now knew to address before there were more unhappy customers. Seriously. She immediately took away the trepidation I often feel about expressing even a legitimate complaint. I can’t imagine anyone caring to read a long, positive review of a fast food place, but I hope a manager of this location takes notice and puts an extra bonus in the stockings of the employees at this location on Elliot Rd in Tempe.
Atmosphere: 5
Food: 4
Service: 5
No managers on duty to keep high school kids accountable for a job that shouldn't be left to children like Delia to run during dinner.She was rude and did what she could to make an excuse to not come back to fix mistakes made on a tiny $10 order.If you can't run a refund for $10 then how are you the "manager on duty"Big issues at this location and it never improves.
Atmosphere: 1
Food: 2
Service: 1
Twice now, (i use the app) and I've had to wait over 20 min just for a drink. I see the screen tell me they're on the way but I don't see them for another 20 min!
Restaurantji Recommends
Katherine aka Kat was great! Early morning and she has the attitude of a rockstar. She definitely brightened up my day with just her fun personality. Keep up the good work girl your great!
Katherine the opening manager made this the best experience I've ever had at any fast food joint. She deserves a raise
I order through the app and it's always ready when I get there. The servers who bring the did are always so nice and accommodating!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Tots, Burger, Corn Dog
The older gentleman Jerry at the window today was absolutely amazing made the entire experience so amazing. Absolutely love
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks
Been there twice now and I will not go back! They always cheap out on the fries! Order a large and it's like a small!
Atmosphere: 2
Food: 2
Service: 2