Char's Thai Restaurant

5039 East 5th Street, Tucson
(520) 795-1715

Recent Reviews

Adam Norrish

Last time I ordered take out from them the food was ok even though it was ready in an almost impossibly short amount of time (less than 10 minutes) but the staff was extremely rude both on the phone and in person making me feel uncomfortable.They also had different closing times posted (online, two different ones on the front door and one stated over the phone) that spanned over an hour of time, I.e. closing anywhere from 730p to 9pm. Even though I usually enjoy the food it’s not worth being treated the way I was treated.

Robert Leasure

Awesome, just Awesome. Consistently the bast in town. Get the Thai curry.

Jonnie Cohen

Authentic Thai food at this Tucson classic! Covid obviously hurt them, but the food and service was as good as it ever was. It's time to make Char's crowded again!

Deana L.

Actually our food was delicious, but I can never go back. The service was horrible! I've never written a review before, and felt this needed to be wrote about. I had my 7 year old daughter with me , and simply asked for a little white rice and chicken. The waitress had a hard time with this special order. She kept insisting we order what was on the menu. When her rice and chicken came out, it was cold. She said they would sauté the chicken, but it was cold. So I had to go find her, to ask to have it hot. So they took the chicken, and microwaved it to the point to where the chicken was shriveled up to half the size. And they brought it out with the plastic wrap still on. What balls? And I'm supposed to be a guest in their restaurant, and we were the only table. The restaurant was empty! I was upset that they would serve something that just couldn't be eaten, and it was obvious. It was so hot, they killed the chicken. I still can't believe they served that to us. When she brought our check, I told her that her dish was horrible and she could eat anything. She said sorry and walked away. She then blamed it on the fact that it was too plane and didn't have any sauce on it. That wasn't the problem..... the problem was they served ice cold chicken with cold rice? I just wanted a hot lunch, and when asked for so. They gave us something that was so over cooked and in edible. I'm still surprised by our experience, and I'm not one to complain about a meal to get it free, I payed for it. but there was no offer to replace it, or to maybe get something different. They didn't care, and it showed. Unbelievable, no customer service what so ever. And they charged for the full meal for her. I can't believe I payed for such a bad meal and for bad service. During this time, you would think they would be happy to get customers. What a horrible experience you gave us. Such a shame.

Deana L

Actually our food was delicious, but I can never go back. The service was horrible! I’ve never written a review before, and felt this needed to be wrote about. I had my 7 year old daughter with me , and simply asked for a little white rice and chicken. The waitress had a hard time with this special order. She kept insisting we order what was on the menu. When her rice and chicken came out, it was cold. She said they would sauté the chicken, but it was cold. So I had to go find her, to ask to have it hot. So they took the chicken, and microwaved it to the point to where the chicken was shriveled up to half the size. And they brought it out with the plastic wrap still on. What balls? And I’m supposed to be a guest in their restaurant, and we were the only table. The restaurant was empty! I was upset that they would serve something that just couldn’t be eaten, and it was obvious. It was so hot, they killed the chicken. I still can’t believe they served that to us. When she brought our check, I told her that her dish was horrible and she could eat anything. She said sorry and walked away. She then blamed it on the fact that it was too plane and didn’t have any sauce on it. That wasn’t the problem..... the problem was they served ice cold chicken with cold rice? I just wanted a hot lunch, and when asked for so. They gave us something that was so over cooked and expected us to eat it. I’m still surprised by our experience, and I’m not one to complain about a meal to get it free, I payed for it. but there was no offer to replace it, or to maybe get something different. They didn’t care, and it showed. Unbelievable, no customer service what so ever. And they charged for the full meal for her. I can’t believe I payed for such a bad meal and bad service. During this time, you would think they would be happy to get customers. What a horrible experience you gave us. Such a shame.

Nina R.

Love Char's! Ginger chicken, pad Thai and pad se ew are amazing! Always very friendly service as well! Thank you Char's for having legit wonderful Thai food in Tucson!

Marcia Rieke

We had a craving for Thai food and enjoyed a dine in meal. We started with Tom Kha Gai which was delicious. We also had Pad Thai (fine but not as good as the version at my favorite restaurant in Pasadena, CA) and Panang curry which was also delicious. The waitress was great. There was only one other couple there while we were eating so definitely not crowded.

Tim Webber

Absolutely the best Thai food in Tucson! Homemade and delicious, always consistent. Very friendly staff. Papaya Salad is very well done. Love the Drunken Noodles here, too!!!

Mario Trejo

The pad see ew, pork fried rice and yellow curry are great!

Sam Rivera

i love this place. i wish i could go more often

Mario T.

We've visited Char's a couple of times for to go orders. The food is great. We love the pad see ew, yellow curry and pork fried rice!

Lexi O

First time here. Ordered take out and it was all super flavorful! Ordered the Tom Kha Gai, Thai curry, and Drunken Noodles. So delicious! Service was quick and friendly as well. We will be back.

Jim S.

This place is OK they are very friendly and a cute little place but the food is not very flavorful and everything seemed to be a little bit watered down and light on the ingredients and the portions are not that great but it is OK

Gem W

Small family run restaurant with very good Thai food. Looks like they are mainly doing take out business at the moment. They did seat us when we asked if we could dine in.

Jay

Great taste. Very friendly staff. Som Tum was perfectly fresh.

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