Jack In The Box

2985 W Valencia Rd, Tucson
(520) 883-7484

Recent Reviews

CL Stucker

Good fast food. Service good, although when we went (early evening), we were only customers inside.

Chris Cameron

The best fast food burger place. They've really have stepped their game. I know it sounds wierd to say this but the absolutely best part about this place is there upgraded soda machine. So many sodas to choose from and all can be flavored. Cream soda with strawberry flavor is the boom pow

Erich Tackett

This Jack in the Box is better than most. For one its cleaner than most others. For second the employees are friendly, and helpful. The food here never seems like it came out of a warmer, it's always fresh cooked to order. If your a fan of Jack in the Box I highly suggest this particular Jack in the Box.

Dan Henshall

I ordered the double chicken sandwich 4.99 combo and ended up with a bacon burger combo. The receipt had my order correct as well. Come on!! How can you screw that up??

Steve Watson

Decent fast food at decent prices. Not much more to say. Roll the dice on quality but usually fine.

Marv Ventura Jr.

Service was good. Food was nicely prepared, not sloppy.

alondra vega

I love this Jack in the box because the food is good and service is timely but a manager named Jessica was very rude to her employees. When I was there she was reprimanding a worker for something that was not her fault. Jessica needs to chill and treat her employees with respect especially in front of costumers. I fault truely sorry for that employee.

Christie D

Love Jack in the box however I will not go to this one. I always go drive thru. Twice I was over charged and when I said something the lady said "well you'll have to come in and we are busy". I told her "I dont mind waiting". And she replied "we dont have time" and threw in 2 coupons. Not only did I not ask for that, I wanted my money. I called the cooperate line and NEVER got a call back. I would have called the store manager but she said she was the manager.

Darrell Hjerpe

Clean, great customer service, food freshly hot, taco are number one sale, four star

Alondra V.

This place has good food and it's close to my house so I enjoy eating here. However the other day a manager named Jessica was rude to her employee in front of costumers. She was on her about something that was not her fault. I think they need to talk to Jessica and ask her to respect her employees because that is not the way to treat anyone.

Joseph Selby

Just left that jack in the box. they messed up on my order like a typical McDonald's would do. just saying but when you ask for extra bacon at jack in the box they will give you the worlds smallest piece if they had a contest on the worlds smallest bacon they would win that right away no bout.

gary leamons

Jacks food is good but i always spend to much money here for fast food. Should go else where for some thing more healthy. But good service and good food will eat here again.

A Seatfiller

Was having an extremely hard time with the App and was expressing my frustrations to the counter person when in stepped an angel in the form of MOD Kenya ( hope I remembered her name correctly). Doesn't matter, she will be the reason I go to only that Jack in the Box in Tucson. Thank you Kenya, you were awesome! And yes the food was hot and fresh ð???!

Souders Jay

Great , excellent and outstanding Customer service at the location .The hamburgers were cooked perfectly. I have no complaints, great staff above all .

Sandra Beltran

Me and my grandkids love this place...

Jessica Bolling

Delicious with fast service. Breakfast sandwiches were even better since they were on sale. ð???

Ruben Vargas

Food was hot and service was good and girls were cute

Julia Zamora

the food was delicious... options of sodas is awesome


Omg!! Sour dough Jack and poppers are the best!!! Yummm he Valencia location close to San Xavier is the best spot great customer service during the day not so much at night but good food.

Clairisa Fraijo

Pretty good service. Food wasn't bad.

Woodrow Utter

So much better then the mc clown and better service.

John B.

The only reason they got a 2 was I like the food. The customer service was crazy. The manager on duty wouldn't even look at us, we stood at the counter and had no one even try and take our order. Will we go back, probably not. Not with that customer service.

Gerry Gentile

Got the 5.99 triple burger very crunchy and Gross NEVER AGAIN.....also they got the order wrong, my husband went in to fix it and everything was cold and the manager daid they are running behind. So we thought the food should have been hot. $12.59 waisted...

Kiara Jordan

I Had Go Breakfast Here And It Was Very Good And The Service Was Very Nice

Irma Jaramillo

Terrible service and quality of food is so bad. Ordered a drink asked for a lid they had no lids. Youd think they offered a cup with a lid even if it was an upgrade. Due to the inconvenience of them being out of lids. But nope. Nothing but they still charged me for a larger cup. And extra jalapenos lol hate this place now

Lindsay Chastain

When I went through the drive thru today, I gave my order to someone who was rude and had the same person dealt with me at the window. Reached the end of the parking lot and realized that the standard items I ordered weren't made as they are supposed to be made, automatically. I went inside to have it fixed, waited and waited and waited. Once someone finally acknowledged me I asked if I was wrong about assuming it would be made the way I get it everywhere else. She told me that some stores do and that some do not, took my bag and slid it to me then walked away saying, "sorry about that."

Joey Short

Poor customer service and very rude employees. I ordered food thru window, they didn't put full order in my bag. I went back and told them of their mishap and said I'd wait for fresh food, because it had been sitting for over 30 minutes. They replied "WE CAN'T DO THAT ". my chicken was cold, taco's were soggy, and cheese was hard. I will never go back to that location again.

Robert Heintze

Been eating here for 40 years. While you don't have the reputation of being the highest quality fast food place, your menu is well diversified and your prices/value is among the most competitive in the industry. For example: Arbys market fresh sandwiches are currently running about $6 and a half, with the tax! You can purchase any foot long sub at Subway, for less than that! So don't patronize Arbys folks. It's way too pricey for anyone on a budget.

Diana Cruz

Everything was delicious. Love the fact that they bring the food to your table now and it's in cute little plastic individual trays. Doesn't seem like a fast food joint.


we were happy to find a Jack in the Box. The food is always good here the wife and I have our favorites but what ever we get we have to get an order of their greasy tacos! Rather than call out our number the person behind the counter brought our food out to us and further asked was there anything else we needed. Will be going back if the urge hits us again.


This is the cleanest style fast food place I have ever been in!! Great burgers and customer service. Very efficient even tho they were extremely busy! Great set-up. Uniforms very clean and neat. Large burgers and CHEAP!!!

Yvonne Cruz

Okay place. Make sure you check your bag before leaving. Sometimes they forget something. Staff is nice and pleasant everytime!

Maria Felix

Service is quick. Customer services were great.

Cruz Carrillo

Friggin alright here, the service was cool. Give em all a raise


It was great customer service, the place is very clean and the bathrooms were also clean, and food was delivered hot and quickly

Keiton Strife

The folks were friendly, however, my rating is notched two stars down, due to the particularly bland burger I got. 8$ down, and I got a burger full of lettuce, it overpowered the burger. Butteryjack burger, lettuce was the game of the one I got. I'm pretty lenient and understanding when it comes to a restaurant or fast food joint, but it was pretty disappointing. Good service kept this at 3.


I don't normally comment on fast food places unless the quality of service is either really good or really bad. The food at Jack in the Box was standard to the other locations, but I found the service exceptional and staff extremely friendly.


We enjoyed the food here, but could not find a plain hamburger or cheeseburger since we were not very hungary. Curly fries were good but it seems to be higher priced than other fast food burger places.

Veronica Cruz

You guys charged my debit card for someone else's order. So we paid for ours and their order. 41.21 was not authorized by us and I called and after the phone rang for 10 minutes straight someone answered and told me the manager was not in but will have him call me asap the latest being Sunday morning. I have had no call back and will be in first thing in the morning. Already reported to corporate. See you tomorrow.

Gaciel A.

They consistently get orders wrong almost every time we visit. Seeing as this is the only place open late night on the holidays, it fulfils our needs during those times!