2985 W Valencia Rd, Tucson
This place has good food and it's close to my house so I enjoy eating here. However the other day a manager named Jessica was rude to her employee in front of costumers. She was on her about something that was not her fault. I think they need to talk to Jessica and ask her to respect her employees because that is not the way to treat anyone.
Just left that jack in the box. they messed up on my order like a typical McDonald's would do. just saying but when you ask for extra bacon at jack in the box they will give you the worlds smallest piece if they had a contest on the worlds smallest bacon they would win that right away no bout.
Jacks food is good but i always spend to much money here for fast food. Should go else where for some thing more healthy. But good service and good food will eat here again.
Was having an extremely hard time with the App and was expressing my frustrations to the counter person when in stepped an angel in the form of MOD Kenya ( hope I remembered her name correctly). Doesn't matter, she will be the reason I go to only that Jack in the Box in Tucson. Thank you Kenya, you were awesome! And yes the food was hot and fresh 👌!
Great , excellent and outstanding Customer service at the location .The hamburgers were cooked perfectly. I have no complaints, great staff above all .
Me and my grandkids love this place...
Delicious with fast service. Breakfast sandwiches were even better since they were on sale. 😉
Food was hot and service was good and girls were cute
the food was delicious... options of sodas is awesome
Omg!! Sour dough Jack and poppers are the best!!! Yummm he Valencia location close to San Xavier is the best spot great customer service during the day not so much at night but good food.
Pretty good service. Food wasn't bad.
So much better then the mc clown and better service.
The only reason they got a 2 was I like the food. The customer service was crazy. The manager on duty wouldn't even look at us, we stood at the counter and had no one even try and take our order. Will we go back, probably not. Not with that customer service.
Got the 5.99 triple burger very crunchy and Gross NEVER AGAIN.....also they got the order wrong, my husband went in to fix it and everything was cold and the manager daid they are running behind. So we thought the food should have been hot. $12.59 waisted...
I Had Go Breakfast Here And It Was Very Good And The Service Was Very Nice
Terrible service and quality of food is so bad. Ordered a drink asked for a lid they had no lids. Youd think they offered a cup with a lid even if it was an upgrade. Due to the inconvenience of them being out of lids. But nope. Nothing but they still charged me for a larger cup. And extra jalapenos lol hate this place now
When I went through the drive thru today, I gave my order to someone who was rude and had the same person dealt with me at the window. Reached the end of the parking lot and realized that the standard items I ordered weren't made as they are supposed to be made, automatically. I went inside to have it fixed, waited and waited and waited. Once someone finally acknowledged me I asked if I was wrong about assuming it would be made the way I get it everywhere else. She told me that some stores do and that some do not, took my bag and slid it to me then walked away saying, "sorry about that."
Poor customer service and very rude employees. I ordered food thru window, they didn't put full order in my bag. I went back and told them of their mishap and said I'd wait for fresh food, because it had been sitting for over 30 minutes. They replied "WE CAN'T DO THAT ". my chicken was cold, taco's were soggy, and cheese was hard. I will never go back to that location again.
Been eating here for 40 years. While you don't have the reputation of being the highest quality fast food place, your menu is well diversified and your prices/value is among the most competitive in the industry. For example: Arbys market fresh sandwiches are currently running about $6 and a half, with the tax! You can purchase any foot long sub at Subway, for less than that! So don't patronize Arbys folks. It's way too pricey for anyone on a budget.
Everything was delicious. Love the fact that they bring the food to your table now and it's in cute little plastic individual trays. Doesn't seem like a fast food joint.
2985 W Valencia Rd, Tucson, AZ 85746