Tim Hortons

2451 Cliffe Ave, Courtenay
(250) 338-6728

Recent Reviews

Kim Bourne

I am disgusted with the conditions of 3 different Tim Hortons I visited recently. It was once THE place to go for coffee & lunch, sometimes a donut, but these Tim's were so dirty we refused to eat there! We even questioned if we should get coffee there??? I will not be returning to Tim Hortons anytime soon unless the franchise rules include cleanliness. Bad on you Tim Hortons...CEO go look at a few...

Atmosphere: 1

Service: 3

Manpreet Singh

I went today on this location of Tim, a lady working there misbehaved with me while taking my order and when I confronted her, she started laughing loudly. I would never visit this location again! The food severed was also not warm and was incorrect.

Atmosphere: 1

Food: 1

Service: 1

Simran Uppal

We got food from this Tim and my wife got sick from food. We buy the bagel and got some of the twist. The both things are worse. Those things are not fresh.

Atmosphere: 1

Food: 1

Service: 1

Carmen .g

Anytime I order from here they forget minimum one thing in the order and I don’t notice by the time I get home. Ordered a farmers wrap today and they put so much sauce on it I had to spit it out. The hash brown is so hard and stale it hurt my teeth when I bit into it. Just seems like no one cares anymore. My coffee is usually made wrong, and when they “sell out” of something but you’ve already placed the order they won’t refund you. There’s literally no way to get your money back. I’m sure they make a killing doing this! I’ve attached a photo of the farmers wrap. Would you eat that?

Atmosphere: 4

Food: 1

Service: 4

olivia wildman

The staff here are so friendly and provide an easy going environment just by doing their job… and doing their job well might I add!! Keep on Rockin it ladsDietary restrictions: Understanding of allergies and cross contamination which was much appreciated.

Atmosphere: 4

Food: 5

Service: 5

maltinka tinka

The staff here is so wonderful and welcoming and friendly. A big shout out to this sweet team of people ❤️

Service: 5

James B.

Sitting and staring fluid. Ok Tim Hortons on Cliffe you need to do better.....I asked for decafe...sorry no decafe.... I can wait.....He looks at the coffee machine and tells me the machine is brokenI look at the coffee machines, red lights on indicate machines are on, the slight bit of steam tells me the coffee is hot.... Sigh ok give me regular coffee if the machine isn't broken..... All this was just after five am, they just opened.... Don't ask me how they toasted my bagel to a perfect shade of white.....that's for another day. So here I sit for twelve hours with my white toasted bagel and un-decaffeinate coffee....

DmO

Best Tim Hortons in the valley. The staff are always quick to greet you and the orders are fast and accurate.

Atmosphere: 4

Food: 4

Service: 5

Vedanand Leeladhur

Happening place for me. I feel happy everytime I go there.

Atmosphere: 5

Food: 5

Service: 5

Ryan J.

Place has gotten slower and not as able to handle rushes like it used to. Used to be light years faster than Star pukes, now not so much.... Sad...

Atmosphere: 4

Food: 5

Service: 2

noel vickers

Descent fast food and drinkable coffee. My son is a fan of their smoothies?

Atmosphere: 4

Food: 4

Service: 5

MDLallTheRAGE

Quick service, good donuts and coffeeJust need to keep up on the tim bits

Atmosphere: 5

Food: 5

Service: 5

Steve Rossner

Top of Ryan Rd in Courtenay is consistently the WORST in customer service, attitude and product quality. Infamous for rude staff.

Atmosphere: 1

Food: 3

Service: 1

Lori T.

save your money and time! Went through the drive through and my London fog was warm my bacon wrap was very cold. I asked for salsa and the guy said it's in the bag got to work and nope nothing not even a napkin not the first time. What ever happened to good service and the real Tim Hortons? Nothing but crap now

Samuel Fetherston

After I bought my sandwich and sat down, the lady told me that I had to leave because they were closing so couldn’t finish my sandwich there.

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