Tim Hortons

789 Ryan Rd Unit 2, Courtenay
(250) 338-9401

Recent Reviews

Andrew Labree

Was very judge and was unable to use washroom.They thought I was a gonna do drugs.Food tasted like yesterday's doughnuts and stale and the place looked like it hasn't been swept for a few

Atmosphere: 2

Food: 2

Service: 2

James Angus

No drive

Atmosphere: 1

Food: 1

Service: 1

Skye Zupanec

When I arrived early their was no at the counter. It was very dirty and needed to be swept and mopped. The tables where dirty. They need to hire more people or set a higher standard for cleanliness.

Atmosphere: 1

Food: 1

Service: 1

Ronald Morgan

Nice staff. Wish they would hire more people to keep the place cleaner. Tables and floors are very dirty.

Atmosphere: 2

Food: 4

Service: 5

Carley

I waited 25 minutes for two sandwiches and one coffee. Oat milk latte was made with with dairy.There was NO ONE in the restaurant.It was filthy. I looked in the kitchen after I ordered, it was so dirty.Service was just as terrible.I would be appalled if my buisness was being run this way.Won’t spent any more money here!

Food: 1

Matt Robson

not bad one, not the greatest one. it definitely on the OK

Atmosphere: 3

Food: 3

Service: 3

Melissa Surina

Final straw. This is the worst place to go. They do not know how to take any order properly. They either over charge you or claim you didn't order properly. We order the exact same thing every time we come in. The last 3 times have been different totals. Today was it. When I questioned why we had missing items she claimed it was my fault and she only charged me for each item. Number one, I thoroughly check the screen before paying to ensure accuracy. Number two, ordering breakfast is a joke, I don't know if it's because everyone is so busy talking in the back that they can't comprehend what people are saying or they just don't care. Never have I ever had such issues with ordering. I didn't realize ordering 3 simple combos was going to be such a headache.

Food: 1

Service: 1

J N

Lack of food safety can’t get orders right careless

Atmosphere: 1

Food: 1

Service: 1

Julien Rasset

Never in my life have I received worst customer experience from Tim hortons. Employee was quite rude and had a terrible

Atmosphere: 2

Food: 4

Service: 1

Emily M

The worst bagel I've ever had, I didn't realize he was making my order, but he toasted my bagels, buttered them then wrapped them up - only to (a few orders later) seemingly realize they were supposed to have cream cheese and finally give them too me.They were all ice cold by the time I got my order and as I said, the worst bagels I've ever had.

Food: 1

Samm B

Ordered a bowl to take home only to find out that the “salad” part was just lettuce. Where were my tomatoes and cucumbers? Called then right away and the girl insisted she gave me the rest. I said I’m looking at it right now and there’s nothing but lettuce. What a disappointment! Will not go to this Tims again. Nothing but problems when I go there.

Jeremy Rochon

Ryan rd Tim Hortons drive through. . . . Its a joke it is push push push practically throw your coffee at you while your putting away your card. . . Faking their times by not entering orders till their already built. Oh and any coffee I get from them i have to stir myself cause they dont, This place has become a joke!

Holly

The new staff are rude. I went through the drive through and when I got to the window the employee didn't say one thing to me. I constantly get ignored when im there, they forget about orders or just dont care how the orders are prepaired, i have had cold food multiple times, the list goes on...I know my review won't change much but I really don't suggest this place

Terry Diehl

Not a very good variety of baked goods on hand.

SeaReinas Call

No drive thru non-exsistent service.Went in and stood at the counter for several minutes and wasnt so much as acknowledged. The store was nearly entirely empty and the two women working there behind the counter blatantly ignored me while the conversed.As someone who has worked in customer service a long time to not, AT LEAST, tell your only customer that you need a minute to get to them abysmal.

Atmosphere: 1

Food: 1

Service: 1

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