The food while hot was mediocre at best. Service was friendly. Atmosphere was bland but clean.
Atmosphere: 3
Food: 2
Service: 3
TURBO LOVER
A perfect spot fo a nice delicious breakfast that is all cooked and prepared by chef Raymond to start off the day, breakfast is always provided for free for the hotel guests and the warm, friendly and happy staff will always put on a strong effort to keep all of the customers satisfied, I have always had a positive experience and the atmosphere is always an inviting one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scramble Eggs and Bacon
Jean Crawford
Good food and service.
D “H3lium” V
Good food, fresh, just lacking in vegetarian options, you can just ask for no meat but you do not get anything in replacement of it, the old buffet was best and you can see they have the location for it but now that they bring you stuff it is really not flexible, no extras no substitutions they won’t even add something you didn’t want to another plate at the same tableServers are having to deal with the back lash and it’s really not necessary for the hotel to be so stingy when I spend tens of thousands with them…
Dan G.
A very super cool far out restaurant with super yummy good tasting mouth watering extremely delicious food and super cool staff and 100% good customer service and this restaurant is located inside a very beautiful hotel and is a very good epic place to have breakfast so I strongly suggest checking this place out you will love it. Hey now peace out and have a good day. Enjoy yourself. Rock on.
Cindy S
Staying in this hotel was a blessing after the hotel the night before.....thank you. Staff were pleasant, everything was clean, parking was good, breakfast was good. I think the price is fairly steep, don't know if it was THAT nice, but I did get a good night sleep.
AlexandraHolmes04
Spent my solo night here, recouping and resting. It was great to have a little fridge and small amenities to get resituated. The balcony was lovely to sit out on and enjoy the morning sun and evening breeze!
dusatiuk
the worst hotel I have ever stayed. Receptionist disclosed my personal information to other guests. The amount of the air freshener that's spayed in hallways is ridiculous. If probably will give you cancer if you breathe if for too long, or at least will poke a hole in the ozon layer somewhere. Very stale air in the room. Filthy bathroom. Not even paper-thin, but hair-thin walls. Super noisy everywhere. Breakfast was good though. Overall: stay away from this place.
BruiserBearwood
Large, clean room with excellent firm mattress. I also liked that there was both a microwave and a mini fridge. Breakfast buffet had sufficient variety - eggs, meat, potatoes, bread, cereals, fruit, juice/coffee/tea.
H D
We needed a place to stop overnight on our long travels across the Island. This was a great place, and the included breakfast had a lot more variety than I expected! I was expecting just some cereal and basics, but they had a lot of hot and cold options for food, and options that were both healthy and indulgent. I especially liked that we could take coffee "to-go" in a travel cup with a lid (a must for tired parents with young kids on a trip!) With a pre-school aged child, it's hard to get a room "dark enough" to sleep as hotels often have curtains that aren't very great. The black-out curtains in our room were terrific and got our room nice and dark! The beds were very comfortable and the hotel room was very clean. I liked how we had an air conditioning unit in our room we could adjust as needed as it was a very hot day. I would stay here again, and I would recommend it.
Never had such a grilling on checking in to a hotel. Our room had no soap and a lack of towels. Come breakfast my husband ordered from a menu when my daughter went down and asked for a menu was told there was no menu, only the free breakfast available. She was told she couldn't use the $7 off voucher despite it saying it could be used at all hotel restaurants. She was told to go to the other restaurants which she did only to find they were closed. She came back to the room thoroughly annoyed and went to McDonalds. She said the woman running the breakfast could barely speak english which probably didn't help the situation. We won't be staying here again
dangW9218AA
A very very nice beautiful and very clean hotel with very good hard working good hearted loving loyal staff who are always glad to serve their hotel guests at any time with big smiles on their faces and 100% good customer service and a very clean and safe hotel. This hotel has reception open 24 hours a day 7 days a week all year round. I strongly recommend checking this hotel out when you are visiting Courtenay you will love it and the hotel manager Jamie looks like actor John Goodman. Peace out and have a good day.
janette poirier
Very friendly!
Julie D
My family came here for two nights visiting friends. The hotel is huge and very spread out in all directions. The staff were all very friendly and helpful. The good points, The rooms were very comfortable with air conditioning, but because we got a king and our sons had a double queen, we were in opposite ends of the hotel. Breakfast was very good with several hot and cold selections, but no waffles or pancakes and no bananas for cereal. I went across the street to buy bananas and strawberries. The bad points. The hotel including the rooms is very dated and dark. One of our rooms, there was a problem with the dead bolt but the front desk staff fixed it quickly. The exercise room, you had to walk outside to another part of the hotel to get to it and there were no towels and the treadmill was difficult to adjust. The walls between the rooms were not very well insulated against noise of rooms next door. The shower was very weak. There was no wifi in the lobby or breakfast room. But overall a decent place to stay for a couple nights.
SunFunMar2009
Great hotel, great location from the airport. Rooms were quiet, clean, comfy beds and pillows. Front staff was excellent. Naomi was very helpful, quick check in. Lost our money in the vending machine, she took care of it. The included breakfast was excellent. the restaurant on site had great food. Very nice park, pretty close for a nice walk. Courtenay Marina Park. Would for sure stay here again. Had not troubles with parking, we stayed in the additional building, it seemed very quiet. Little balcony with chairs to sit outside. Internet was fine.
The food while hot was mediocre at best. Service was friendly. Atmosphere was bland but clean.
Atmosphere: 3
Food: 2
Service: 3
A perfect spot fo a nice delicious breakfast that is all cooked and prepared by chef Raymond to start off the day, breakfast is always provided for free for the hotel guests and the warm, friendly and happy staff will always put on a strong effort to keep all of the customers satisfied, I have always had a positive experience and the atmosphere is always an inviting one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scramble Eggs and Bacon
Good food and service.
Good food, fresh, just lacking in vegetarian options, you can just ask for no meat but you do not get anything in replacement of it, the old buffet was best and you can see they have the location for it but now that they bring you stuff it is really not flexible, no extras no substitutions they won’t even add something you didn’t want to another plate at the same tableServers are having to deal with the back lash and it’s really not necessary for the hotel to be so stingy when I spend tens of thousands with them…
A very super cool far out restaurant with super yummy good tasting mouth watering extremely delicious food and super cool staff and 100% good customer service and this restaurant is located inside a very beautiful hotel and is a very good epic place to have breakfast so I strongly suggest checking this place out you will love it. Hey now peace out and have a good day. Enjoy yourself. Rock on.
Staying in this hotel was a blessing after the hotel the night before.....thank you. Staff were pleasant, everything was clean, parking was good, breakfast was good. I think the price is fairly steep, don't know if it was THAT nice, but I did get a good night sleep.
Spent my solo night here, recouping and resting. It was great to have a little fridge and small amenities to get resituated. The balcony was lovely to sit out on and enjoy the morning sun and evening breeze!
the worst hotel I have ever stayed. Receptionist disclosed my personal information to other guests. The amount of the air freshener that's spayed in hallways is ridiculous. If probably will give you cancer if you breathe if for too long, or at least will poke a hole in the ozon layer somewhere. Very stale air in the room. Filthy bathroom. Not even paper-thin, but hair-thin walls. Super noisy everywhere. Breakfast was good though. Overall: stay away from this place.
Large, clean room with excellent firm mattress. I also liked that there was both a microwave and a mini fridge. Breakfast buffet had sufficient variety - eggs, meat, potatoes, bread, cereals, fruit, juice/coffee/tea.
We needed a place to stop overnight on our long travels across the Island. This was a great place, and the included breakfast had a lot more variety than I expected! I was expecting just some cereal and basics, but they had a lot of hot and cold options for food, and options that were both healthy and indulgent. I especially liked that we could take coffee "to-go" in a travel cup with a lid (a must for tired parents with young kids on a trip!) With a pre-school aged child, it's hard to get a room "dark enough" to sleep as hotels often have curtains that aren't very great. The black-out curtains in our room were terrific and got our room nice and dark! The beds were very comfortable and the hotel room was very clean. I liked how we had an air conditioning unit in our room we could adjust as needed as it was a very hot day. I would stay here again, and I would recommend it.
Restaurantji Recommends
Never had such a grilling on checking in to a hotel. Our room had no soap and a lack of towels. Come breakfast my husband ordered from a menu when my daughter went down and asked for a menu was told there was no menu, only the free breakfast available. She was told she couldn't use the $7 off voucher despite it saying it could be used at all hotel restaurants. She was told to go to the other restaurants which she did only to find they were closed. She came back to the room thoroughly annoyed and went to McDonalds. She said the woman running the breakfast could barely speak english which probably didn't help the situation. We won't be staying here again
A very very nice beautiful and very clean hotel with very good hard working good hearted loving loyal staff who are always glad to serve their hotel guests at any time with big smiles on their faces and 100% good customer service and a very clean and safe hotel. This hotel has reception open 24 hours a day 7 days a week all year round. I strongly recommend checking this hotel out when you are visiting Courtenay you will love it and the hotel manager Jamie looks like actor John Goodman. Peace out and have a good day.
Very friendly!
My family came here for two nights visiting friends. The hotel is huge and very spread out in all directions. The staff were all very friendly and helpful. The good points, The rooms were very comfortable with air conditioning, but because we got a king and our sons had a double queen, we were in opposite ends of the hotel. Breakfast was very good with several hot and cold selections, but no waffles or pancakes and no bananas for cereal. I went across the street to buy bananas and strawberries. The bad points. The hotel including the rooms is very dated and dark. One of our rooms, there was a problem with the dead bolt but the front desk staff fixed it quickly. The exercise room, you had to walk outside to another part of the hotel to get to it and there were no towels and the treadmill was difficult to adjust. The walls between the rooms were not very well insulated against noise of rooms next door. The shower was very weak. There was no wifi in the lobby or breakfast room. But overall a decent place to stay for a couple nights.
Great hotel, great location from the airport. Rooms were quiet, clean, comfy beds and pillows. Front staff was excellent. Naomi was very helpful, quick check in. Lost our money in the vending machine, she took care of it. The included breakfast was excellent. the restaurant on site had great food. Very nice park, pretty close for a nice walk. Courtenay Marina Park. Would for sure stay here again. Had not troubles with parking, we stayed in the additional building, it seemed very quiet. Little balcony with chairs to sit outside. Internet was fine.