Have been a strong supporter of Boston Pizza since they came to the Valley-- unfortunately, the pizza ee ordered and had delivered the other night was absolutely terrible. Delivery driver friendly - no issues there. Just quality of the pizza ? appears to be slipping.
Atmosphere: 3
Food: 2
Service: 4
Victor Dawn
Good friendly service good
Atmosphere: 5
Food: 5
Service: 5
Tyler Sellka
If I could give you negative stars I would horrible service. I have dietary restrictions. I cannot eat dairy. Your server expressed how she also is dairy-free then fed me a burger with cheese on it. You guys are a complete joke. Learn how to serve people properly. Embarrassment to the name Boston
Atmosphere: 1
Food: 1
Service: 1
Pax Elle
Pretty solid place to eat. Their Nacho's are pretty great!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Nachos
Terry
I know its family dining but why can t these ppl take their spoiled high pitched squealing kids out, staff has got to address that, pizza was great but 10 minutes of liste0ning to that kid was a dampner for
Atmosphere: 1
Food: 5
Service: 4
Bonnie Chalmers
Slow service food was just servable resterant is abit dingey.
Atmosphere: 3
Food: 3
Service: 3
Jan Stock
Waited 25 mins for waitress to come for drinks n order.... only 4 other tables n all tables were done eating..... hopefully food is good.... so far disappointed. 3 or 4 waitresses on. Place is freezing cold... almost wanna leave coat on.
Atmosphere: 1
Food: 3
Service: 1
Hima Bhandari
Very good food and serviceKid-friendliness: Wonderful family restaurant
Recommended dishes: Tropical Chicken Pizza
TRAXICK GLITCHES
Go here when I can and has never disappointed, the food is always delicious and the staff are great
tina l
We got 2 medium pizzas that were overcooked, thin crust, no sauce and I feel we got overcharged for the pizza and dips.The service however, was great.
Love the restaurant! Great Food ... Great Service. It's the management I have issue with. May I say, I ordered from BP at least 3 times a week for the last four years. These orders amounted to approximately $200.00 per week/$11,000.00 per year. Recently I had an issue with an order and called to sort it out. During my chat with the manager, I tried to explain what had happened. He bluntly informed me "I don't believe you." Basically, I was called me a liar. I was about to offer to bring my bank statement in to prove what I was saying was in fact the truth. After being treated like a second class citizen and informed I was lying I was angry enough to make the offer. A few days later he offered me his apology and $5.00 gift certificate to compensate for the incident.
Atmosphere: 5
Food: 5
Service: 5
Allison K
Burnt chicken, small servings, black/brown wilted lettuce. We complained to staff after showing them nearly full plates left over, no compensation. Its unfortunate to walk out of a special lunch date hungry, and not impressed. Waitress was sweet, if it wasn't for her, it would be a 0/5 rating.
Atmosphere: 2
Food: 1
Service: 2
Kaline Reine
The food here isn't actually that good compared to other pizza places in the area. I can tell the cheese is frozen and the pizza sauce isn't great. Their pepperoni tastes gross tbh. Also the alfredo sauce smells so weird and makes your breath horrible afterward. And the prices are outrageous considering the quality of the products. It was $45 just for a medium 2 topping pizza, even though the menu says it's $25. It also doesn't list toppings or say how much it costs to add a topping to your pizza. Crazy! The service is usually pretty good though. That's about all I can say about it. This place is just very underwhelming and I probably won't be back if I can help it.
Atmosphere: 3
Food: 2
Service: 5
Katie N
Definitely a five star for this Boston pizza! My best friend held her seven year olds birthday party here (as she does with all of her children’s birthday parties for the last, however, many years!)Unfortunately, I could not attend her seven year olds birthday this year so I called Boston pizza while my best friend was attending their pizza party there, and asked if I could pay over the phone for a slice of birthday cake to be delivered to the table. Unfortunately, they are not set up for payment over the phone but she did assure me that she would send a free slice of cake on the house to the table I was inquiring about. The young woman I spoke to, was extremely friendly, helpful and enthusiastic- her name was Robyn I believe was super friendly, and had no problem, reassuring that they would do that for me regardless of not being able to take payment on the phone (therefore it was free ).I got a text message from my friend holding the party, about 15 minutes later - stating how happy her seven year old son was knowing he got a slice of cake from his auntie that was out of town!!!Not only did she go above and beyond with delivering this request, but was more than happy to assure me that this will be done with no payment no problem whatsoever and had a great attitude about it.I did grow up in Duncan and know from previous years that this town is nothing but friendly and enthusiastic about helping the community and delivering amazing customer service year round.Thank you Boston Pizza Duncan!
Atmosphere: 5
Service: 5
russil P
Typical BP fare and prices. The Jambalaya was good and I had enough for lunch the next day. Friendly and fairly quick service.
Have been a strong supporter of Boston Pizza since they came to the Valley-- unfortunately, the pizza ee ordered and had delivered the other night was absolutely terrible. Delivery driver friendly - no issues there. Just quality of the pizza ? appears to be slipping.
Atmosphere: 3
Food: 2
Service: 4
Good friendly service good
Atmosphere: 5
Food: 5
Service: 5
If I could give you negative stars I would horrible service. I have dietary restrictions. I cannot eat dairy. Your server expressed how she also is dairy-free then fed me a burger with cheese on it. You guys are a complete joke. Learn how to serve people properly. Embarrassment to the name Boston
Atmosphere: 1
Food: 1
Service: 1
Pretty solid place to eat. Their Nacho's are pretty great!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Nachos
I know its family dining but why can t these ppl take their spoiled high pitched squealing kids out, staff has got to address that, pizza was great but 10 minutes of liste0ning to that kid was a dampner for
Atmosphere: 1
Food: 5
Service: 4
Slow service food was just servable resterant is abit dingey.
Atmosphere: 3
Food: 3
Service: 3
Waited 25 mins for waitress to come for drinks n order.... only 4 other tables n all tables were done eating..... hopefully food is good.... so far disappointed. 3 or 4 waitresses on. Place is freezing cold... almost wanna leave coat on.
Atmosphere: 1
Food: 3
Service: 1
Very good food and serviceKid-friendliness: Wonderful family restaurant
Recommended dishes: Tropical Chicken Pizza
Go here when I can and has never disappointed, the food is always delicious and the staff are great
We got 2 medium pizzas that were overcooked, thin crust, no sauce and I feel we got overcharged for the pizza and dips.The service however, was great.
Atmosphere: 3
Food: 1
Service: 5
Restaurantji Recommends
Love the restaurant! Great Food ... Great Service. It's the management I have issue with. May I say, I ordered from BP at least 3 times a week for the last four years. These orders amounted to approximately $200.00 per week/$11,000.00 per year. Recently I had an issue with an order and called to sort it out. During my chat with the manager, I tried to explain what had happened. He bluntly informed me "I don't believe you." Basically, I was called me a liar. I was about to offer to bring my bank statement in to prove what I was saying was in fact the truth. After being treated like a second class citizen and informed I was lying I was angry enough to make the offer. A few days later he offered me his apology and $5.00 gift certificate to compensate for the incident.
Atmosphere: 5
Food: 5
Service: 5
Burnt chicken, small servings, black/brown wilted lettuce. We complained to staff after showing them nearly full plates left over, no compensation. Its unfortunate to walk out of a special lunch date hungry, and not impressed. Waitress was sweet, if it wasn't for her, it would be a 0/5 rating.
Atmosphere: 2
Food: 1
Service: 2
The food here isn't actually that good compared to other pizza places in the area. I can tell the cheese is frozen and the pizza sauce isn't great. Their pepperoni tastes gross tbh. Also the alfredo sauce smells so weird and makes your breath horrible afterward. And the prices are outrageous considering the quality of the products. It was $45 just for a medium 2 topping pizza, even though the menu says it's $25. It also doesn't list toppings or say how much it costs to add a topping to your pizza. Crazy! The service is usually pretty good though. That's about all I can say about it. This place is just very underwhelming and I probably won't be back if I can help it.
Atmosphere: 3
Food: 2
Service: 5
Definitely a five star for this Boston pizza! My best friend held her seven year olds birthday party here (as she does with all of her children’s birthday parties for the last, however, many years!)Unfortunately, I could not attend her seven year olds birthday this year so I called Boston pizza while my best friend was attending their pizza party there, and asked if I could pay over the phone for a slice of birthday cake to be delivered to the table. Unfortunately, they are not set up for payment over the phone but she did assure me that she would send a free slice of cake on the house to the table I was inquiring about. The young woman I spoke to, was extremely friendly, helpful and enthusiastic- her name was Robyn I believe was super friendly, and had no problem, reassuring that they would do that for me regardless of not being able to take payment on the phone (therefore it was free ).I got a text message from my friend holding the party, about 15 minutes later - stating how happy her seven year old son was knowing he got a slice of cake from his auntie that was out of town!!!Not only did she go above and beyond with delivering this request, but was more than happy to assure me that this will be done with no payment no problem whatsoever and had a great attitude about it.I did grow up in Duncan and know from previous years that this town is nothing but friendly and enthusiastic about helping the community and delivering amazing customer service year round.Thank you Boston Pizza Duncan!
Atmosphere: 5
Service: 5
Typical BP fare and prices. The Jambalaya was good and I had enough for lunch the next day. Friendly and fairly quick service.