Nat Bailey would be turning in his grave after how he’d see how this establishment was run. This white spot will either mess up your order or not just pack it when you come to pick up your food . Thought it’d be a simple solution to order out and not cook, however this just made more problems. I live not too far from it and the food was cold, inedible and down right disgusting we just tossed it out, heck I didn’t even get my burger it was forgotten and I was still charged . Tried to phone them up and they had the line disconnected, tried to call them up for twenty minutes and couldn’t get through, multiple people at home tried calling to complain. Who ever was managing admitted that the phone was purposely cut off, never heard of a restaurant doing something like this . I’m extremely fed up and pissed off. Go to other white spots this one is a complete and utter joke and disaster. Go to a different white spot if you can or a completely different restaurant . Food Overpriced , rude staff , disgusting food . Had to waste more money to save dinner and got a better much better meal for it . I advise people not to come here at all and go to a better establishment for a better meal and service . I’m so irritated and annoyed I may even contact their head office to tell them just how horrible this establishment is and the experience . Never ordering from here again. Heck this left a bad taste in my mouth entirely and for the white spot brand . I’d give this place no stars if I could it deserves negative stars .
Atmosphere: 1
Food: 1
Service: 1
Nicole Biernaczyk
The music was way too loud. Other customers commented and our Server agreed. No one on shift knew how to turn it down. Made lunch uncomfortable for us. Ate and left right away.
Atmosphere: 2
Food: 5
Service: 5
Harman Dhaliwal
The food at this place was great kudos to the kitchen, no problems there especially considering how busy it was on Feb 18 family day weekend. My server whos name I caught was Nicole and she needs to be retrained. Honestly the food was tasty but the reason this restaraunt needs to be reviewed is the stupid staff. A lovely young girl (I didnt catch her name), looks to be Indian with dark hair eyelashes and short was very nice and efficient but i caught my server talking to her with so much aittude and then came back to our table and was even more rude with us. but if someone is so rude to their co workers why would they be nice to us?? She sucks as a server seriously needs to be put at the back. This was our second experience with her, every day on your shift cant be a bad day or go work at the Petsmart behind your restaraunt. this wouldve been a 5/5 experience if this restaraunt hired better servers. Ill be back and will personally request to NOT get nicole
Atmosphere: 1
Food: 5
Service: 1
Carey Vandenberg
It's White Spot. It doesn't change.
Atmosphere: 4
Food: 4
Service: 4
John Landsman
Gather here often with friends.
Atmosphere: 5
Food: 5
Service: 5
Tracey Higgins
Took 15min to just get our drink order and it went down hill from there.The food was not good at all. I ordered the Buttermilk chicken cob salad.Huge hunks of lettuce core, more of that than real lettuce, massive hunks of green onion, you had to cut into 3 to even eat it. The chicken was so dry.I always order this when we go to the one in White Rock/ South SurreyI WILL NEVER come back to this one so disappointed
Atmosphere: 2
Food: 1
Service: 2
John Taylor
I am a fan of White Spot for 60 years...
Atmosphere: 4
Food: 5
Service: 5
Francisco Montgolfier
Food was good but pricey!
K ZM
Not just for supporting Canadian, boy what a terrific selection for Happy Hour!Zoo sticks always the bomb, pleasantly surprised with the crispy sprouts though a bit less sauce would’ve been good.Amex approved!
Atmosphere: 5
Food: 5
Service: 5
Tia Dawson
Everyone's dinner was pretty good. I had the gluten free pasta and was a bit disappointed because the pasta was overdone.
Came here with our two kids and ordered drinks and food. 15 minutes later no drinks. Server Riley came by and said sorry drinks aren't up yet but they're coming. 10 minutes later no water, no drink from the kids meal. When he finally brings the drinks he said we have to make our own drinks and I have 5 other tables and unfortunately you're not the only other table here. What?! Who says that to a customer.. I said sorry, why would you say that? He said my pet died and I need to be treated like a human. I apologized for his pet but if he's having such a bad day maybe he shouldn't be there? Or if the morale at this location is so bad they should do something about it so its doesn't effect the customer. He said he's having a long day day and doesn't want to be there. I have never had such a bizarre transaction with a server before. I'm a paying customer, you're providing horrible service and then lashing out. Ruined my husbands birthday dinner with the kids. Definitely do not recommend.
Atmosphere: 1
Service: 1
David
As we’re both off work today, which was a rare afternoon out with my son who’s in a wheelchair, we decided on Triple Os burgers. . This restaurant largely empty had a nice bank of wheelchair accommodating tables with windows surrounded by happy patrons. When we arrived the hostess took us to a place she stated, “this is where we put all the people in wheelchairs”. This was a table in the darkest loneliest corner of the restaurant. No view, not another patron within 25 feet, no atmosphere at all. Whats the message here WhiteSpot…exclusion? Pretty poor, and disrespectful customer service.The food,typical whitespot burgers, were fine.
Atmosphere: 3
Food: 3
Service: 1
Jacqueline Mary
Great fries, arrived hot and crispy. Delicious wildberry bellini. Good prices during Happy Hour. I wish it didn't take as long to wait for my last drink.
Atmosphere: 5
Food: 5
Service: 4
Harmanpreet Grewal
Great place to dine-in. We had our breakfast there. Food,service entire experience was great.
Jacqueline Marie
Delicious! Fresh hot fries, tasty wild berry bellini and vodka lemonade. Came during happy hour, good deals. Satisfied with my visit today and will be coming back in the future!
Nat Bailey would be turning in his grave after how he’d see how this establishment was run. This white spot will either mess up your order or not just pack it when you come to pick up your food . Thought it’d be a simple solution to order out and not cook, however this just made more problems. I live not too far from it and the food was cold, inedible and down right disgusting we just tossed it out, heck I didn’t even get my burger it was forgotten and I was still charged . Tried to phone them up and they had the line disconnected, tried to call them up for twenty minutes and couldn’t get through, multiple people at home tried calling to complain. Who ever was managing admitted that the phone was purposely cut off, never heard of a restaurant doing something like this . I’m extremely fed up and pissed off. Go to other white spots this one is a complete and utter joke and disaster. Go to a different white spot if you can or a completely different restaurant . Food Overpriced , rude staff , disgusting food . Had to waste more money to save dinner and got a better much better meal for it . I advise people not to come here at all and go to a better establishment for a better meal and service . I’m so irritated and annoyed I may even contact their head office to tell them just how horrible this establishment is and the experience . Never ordering from here again. Heck this left a bad taste in my mouth entirely and for the white spot brand . I’d give this place no stars if I could it deserves negative stars .
Atmosphere: 1
Food: 1
Service: 1
The music was way too loud. Other customers commented and our Server agreed. No one on shift knew how to turn it down. Made lunch uncomfortable for us. Ate and left right away.
Atmosphere: 2
Food: 5
Service: 5
The food at this place was great kudos to the kitchen, no problems there especially considering how busy it was on Feb 18 family day weekend. My server whos name I caught was Nicole and she needs to be retrained. Honestly the food was tasty but the reason this restaraunt needs to be reviewed is the stupid staff. A lovely young girl (I didnt catch her name), looks to be Indian with dark hair eyelashes and short was very nice and efficient but i caught my server talking to her with so much aittude and then came back to our table and was even more rude with us. but if someone is so rude to their co workers why would they be nice to us?? She sucks as a server seriously needs to be put at the back. This was our second experience with her, every day on your shift cant be a bad day or go work at the Petsmart behind your restaraunt. this wouldve been a 5/5 experience if this restaraunt hired better servers. Ill be back and will personally request to NOT get nicole
Atmosphere: 1
Food: 5
Service: 1
It's White Spot. It doesn't change.
Atmosphere: 4
Food: 4
Service: 4
Gather here often with friends.
Atmosphere: 5
Food: 5
Service: 5
Took 15min to just get our drink order and it went down hill from there.The food was not good at all. I ordered the Buttermilk chicken cob salad.Huge hunks of lettuce core, more of that than real lettuce, massive hunks of green onion, you had to cut into 3 to even eat it. The chicken was so dry.I always order this when we go to the one in White Rock/ South SurreyI WILL NEVER come back to this one so disappointed
Atmosphere: 2
Food: 1
Service: 2
I am a fan of White Spot for 60 years...
Atmosphere: 4
Food: 5
Service: 5
Food was good but pricey!
Not just for supporting Canadian, boy what a terrific selection for Happy Hour!Zoo sticks always the bomb, pleasantly surprised with the crispy sprouts though a bit less sauce would’ve been good.Amex approved!
Atmosphere: 5
Food: 5
Service: 5
Everyone's dinner was pretty good. I had the gluten free pasta and was a bit disappointed because the pasta was overdone.
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Came here with our two kids and ordered drinks and food. 15 minutes later no drinks. Server Riley came by and said sorry drinks aren't up yet but they're coming. 10 minutes later no water, no drink from the kids meal. When he finally brings the drinks he said we have to make our own drinks and I have 5 other tables and unfortunately you're not the only other table here. What?! Who says that to a customer.. I said sorry, why would you say that? He said my pet died and I need to be treated like a human. I apologized for his pet but if he's having such a bad day maybe he shouldn't be there? Or if the morale at this location is so bad they should do something about it so its doesn't effect the customer. He said he's having a long day day and doesn't want to be there. I have never had such a bizarre transaction with a server before. I'm a paying customer, you're providing horrible service and then lashing out. Ruined my husbands birthday dinner with the kids. Definitely do not recommend.
Atmosphere: 1
Service: 1
As we’re both off work today, which was a rare afternoon out with my son who’s in a wheelchair, we decided on Triple Os burgers. . This restaurant largely empty had a nice bank of wheelchair accommodating tables with windows surrounded by happy patrons. When we arrived the hostess took us to a place she stated, “this is where we put all the people in wheelchairs”. This was a table in the darkest loneliest corner of the restaurant. No view, not another patron within 25 feet, no atmosphere at all. Whats the message here WhiteSpot…exclusion? Pretty poor, and disrespectful customer service.The food,typical whitespot burgers, were fine.
Atmosphere: 3
Food: 3
Service: 1
Great fries, arrived hot and crispy. Delicious wildberry bellini. Good prices during Happy Hour. I wish it didn't take as long to wait for my last drink.
Atmosphere: 5
Food: 5
Service: 4
Great place to dine-in. We had our breakfast there. Food,service entire experience was great.
Delicious! Fresh hot fries, tasty wild berry bellini and vodka lemonade. Came during happy hour, good deals. Satisfied with my visit today and will be coming back in the future!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Your Fries