Spent $50 on chocolates for my spouse on Valentines Day and the chocolates were absolute garbage. Stale with absolutely no flavour. Very disappointing considering how much money they cost. I’ll never go back.
Atmosphere: 2
Food: 1
Service: 3
Jon
Neat little shop. The gentleman running the store was very friendly and knowledgeable. The sample recommended to me was delicious. Excellent service!
Lyndsey Bishop
Delicious
Chelsea Reed
This chocolate is so smooth. Tried it for the first time in a mocha and it was heavenly. I can't wait to try it in baked goods.
Jeffrey Osier-Mixon
Great variety and quality chocolates
Christopher Chan
Amazing place to buy chocolate! Great selections of yummy chocolates and the service is amazing!!! Highly recommended ?
Katharine G.
The BEST service ever! Great products and an amazing manager - Brad. He went above and beyond to make a customer happy. Thank you so much. I highly recommend this wonderful gem.
Maria Lewanski
Excellent service! Due to the Covid restrictions, we were not able to travel from Europe for my mother's 90th birthday. Brad from Cococo made a special custom box, with 90 chocolates, and delivered it personally to her house - thanks!
Ingrid Lorensen
Received Valentine chocolate heart with small chocolates inside, after years of exquisite Bernard chocolates. Incredibly disappointing. Chocolates are misshapen, crumbling, and tasteless. Whole thing wrapped in foil because falling apart. Bernard illustrated pamphlet enclosed is a joke. This seems like predatory business practices, is deceptive and fraudulent to use name of Bernard. No comparison. What a disappointment.
Michael Tuttle
The primary reason for our disappointment is the change. We just ordered two Christmas logs and a box of chocolates. These chocolates are NOTHING like the chocolates we used to order only a year or two ago from Bernard Callebaut. The company has obviously been bought by another company and the product was changes. The other chocolates were the best EVER according to my wife and kids. What we got this year were just squares of chocolate in different flavors...nothing in the middle...no different textures or ingredients....just different colors and flavors...all just simple squares of chocolate about 3 centimeters deep...totally different. Even the website currently still shows photos of what the old chocolates looked like. What you see on the website is not what arrives at your house. Very sad. I read online that the company had financial troubles, so I assume they were purchased by someone else. Whoever bought them has not preserved their recipes or quality sadly.
Thank you Brad! The chocolates here are so tasty, yum.
Laureen
The best chocolate around!
robert bowden
Great chocolates
K L.
Delicious chocolate!! I highly recommend this store! This chocolatier, far surpasses Rogers (awful) chocolates. This store, most definitely, has the most delicious chocolates in Victoria! Heavenly truffles, hand dipped chocolates, chocolate bars, and other items, are made by using, world famous, Belgium chocolate. Cocoa, and other items, are also available.The staff here, are warm, friendly, and inviting. They offer customers, a free chocolate to sample, which is not only a kind gesture, but it has lead me to buy chocolates that I would not have bought, had I not sampled them, and realized how delicious they are.
Christine “Xtine” Belliveau
Always something new to share with chocolate lovers in your life.
Spent $50 on chocolates for my spouse on Valentines Day and the chocolates were absolute garbage. Stale with absolutely no flavour. Very disappointing considering how much money they cost. I’ll never go back.
Atmosphere: 2
Food: 1
Service: 3
Neat little shop. The gentleman running the store was very friendly and knowledgeable. The sample recommended to me was delicious. Excellent service!
Delicious
This chocolate is so smooth. Tried it for the first time in a mocha and it was heavenly. I can't wait to try it in baked goods.
Great variety and quality chocolates
Amazing place to buy chocolate! Great selections of yummy chocolates and the service is amazing!!! Highly recommended ?
The BEST service ever! Great products and an amazing manager - Brad. He went above and beyond to make a customer happy. Thank you so much. I highly recommend this wonderful gem.
Excellent service! Due to the Covid restrictions, we were not able to travel from Europe for my mother's 90th birthday. Brad from Cococo made a special custom box, with 90 chocolates, and delivered it personally to her house - thanks!
Received Valentine chocolate heart with small chocolates inside, after years of exquisite Bernard chocolates. Incredibly disappointing. Chocolates are misshapen, crumbling, and tasteless. Whole thing wrapped in foil because falling apart. Bernard illustrated pamphlet enclosed is a joke. This seems like predatory business practices, is deceptive and fraudulent to use name of Bernard. No comparison. What a disappointment.
The primary reason for our disappointment is the change. We just ordered two Christmas logs and a box of chocolates. These chocolates are NOTHING like the chocolates we used to order only a year or two ago from Bernard Callebaut. The company has obviously been bought by another company and the product was changes. The other chocolates were the best EVER according to my wife and kids. What we got this year were just squares of chocolate in different flavors...nothing in the middle...no different textures or ingredients....just different colors and flavors...all just simple squares of chocolate about 3 centimeters deep...totally different. Even the website currently still shows photos of what the old chocolates looked like. What you see on the website is not what arrives at your house. Very sad. I read online that the company had financial troubles, so I assume they were purchased by someone else. Whoever bought them has not preserved their recipes or quality sadly.
Restaurantji Recommends
Thank you Brad! The chocolates here are so tasty, yum.
The best chocolate around!
Great chocolates
Delicious chocolate!! I highly recommend this store! This chocolatier, far surpasses Rogers (awful) chocolates. This store, most definitely, has the most delicious chocolates in Victoria! Heavenly truffles, hand dipped chocolates, chocolate bars, and other items, are made by using, world famous, Belgium chocolate. Cocoa, and other items, are also available.The staff here, are warm, friendly, and inviting. They offer customers, a free chocolate to sample, which is not only a kind gesture, but it has lead me to buy chocolates that I would not have bought, had I not sampled them, and realized how delicious they are.
Always something new to share with chocolate lovers in your life.