Starbucks

771 Vernon Ave, Saanich
(250) 507-2099

Recent Reviews

Kyle Warkentin

Great location! Friendly and

Atmosphere: 5

Food: 5

Service: 5

Paul Franks

Drive thru friendly

Atmosphere: 4

Food: 4

Service: 4

Jel Sy

Nice and accomodating staff, perfect place to catch up with friends as they're not crowded, a bit slow in serving our

Atmosphere: 5

Food: 5

Service: 4

shawn lohan

Everyone was very attentive product was great. We didn't know what sizes actually look like before we ordered. Maybe if there was a cup size display on something like that but it was relaxing place to have a coffee.

Atmosphere: 5

Food: 5

Service: 5

CayoTe E

I like the employees -how friendly they are, I like the location, I like that there are many seats by the windows… The best thing about here is the employees, they (all of them) are always friendly and welcoming. Thank you all! ???

Atmosphere: 5

Food: 5

Service: 5

shannon gallie

Always consistent food, however drinks vary. Some better than

Atmosphere: 4

Food: 3

Service: 5

B. Joel Cran

This Starbucks, in particular the drive through as I never go inside, consistently has some of the best customer service I've ever experienced. Kind, friendly, empathetic and skilled at their job workers. I often refer with my other business owner friends to "Starbucks their training model" with their employees to attempt to have workers that effective. Kudos to the hiring manager and training manager.

Atmosphere: 4

Food: 4

Service: 5

Markus C

Great place to grab a drink, a wide range of drinks hot and cold, & chill. Place is full of smiling ?

Atmosphere: 4

Food: 4

Service: 5

caitlin olson

this is my go to starbucks, theyre always so quick and make the BEST drinks. the staff are so friendly and wonderful. ive never had a single complaint!

Atmosphere: 5

Food: 5

Service: 5

SC

This is the slowest drive thru I’ve ever been in ….. 18 mins from start of drive thru to drink in hand. That’s unreal. I’ll never come back to this location

ra henderson

Coffee good. The music is WAY too loud, louder than any Starbucks we've ever been in and we've been in many.Parking: all fine

Atmosphere: 1

Food: 3

Service: 3

Jeff Sieben

Seemed to close 20 mins early.

Atmosphere: 3

Food: 3

Service: 1

brent wood

First World problem I know. When will I be able actually get a hot regular coffee? It's a 50/50 chance that a Starbucks coffee will be above luke warm. Tim Horton's is always hot. Maybe I'm stupid to think that Starbucks Coffee actually knows how to serve hot coffee.

Service: 1

Rose

They changed the pos machine in the drive thru and did not warn people before they tap their card. When you try to tap it actually ends up tapping a large tip amount (my bill was 40% more, 11$ for a 5.75$ coffee!!) And they don't say anything, just let you double your bill without realizing until after you paid. Scam honestly. I come here before work often and I feel ripped off, they have never had tip options on the pos machine and when it added the tip that I obviously did not touch the guy said nothing. Really frustrating and a total scam honestly and they won't void the payment.

R TD

The evening employee Kenny is the best human on earth today. She helped me get a last minute emergency coffee for my sick mother. She was more than delightful the entire time and is a perfect example of excellent customer service, she deserves recognition. Thank you Kenny, my mom appreciated the latte very much!

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