This would be the third time I have tried to go here in the morning before 730. The lights are on the brand. New fancy screens are working, and you can see the workers literally walking to the back to hide. I get it, no one wants to work early in the morning, but what kind of management lets this happen routinely? This location needs to be closed at breakfast time if not permanently.
Service: 1
K K
Rude, Hostile, Impolite, Disrespectful, Arrogant, Inhospitable…the list goes on!Man, this place needs to get new managers and re-evaluate their employees because every single time I walk in this place the workers, especially the managers, are incredibly rude! I've never experienced anything like it before! They are arrogant and disrespectful every time.Forget about referencing the store’s website, because the website or anything online, does not coincide with what they actually do. They open and close whenever they feel like it, so don't rely on listed hours. One time in the AM they were there inside, but the doors were locked. They didn't open the doors until two hours after they were actually supposed to. When asked why they said “it’s too scary.” So, they make customers wait until they're not scared to open. Whoever is supposed to be checking on this restaurant should be fired, because they are not doing their job and running their own show. Obviously, they are taking advantage because they know no one cares. They definitely win the award for, “Worst Restaurant Employees” in ALL of Alameda, that is FOR SURE! ??????????
Service: 1
Ryan Thompson
Food was excellent, Ryan the manager was fast friendly and love the greeting I recieved.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Whopper
maria rodriguez
I love coming to this restaurant, they always give me hot food, very very good service, I can come to this place every day...
Atmosphere: 5
Food: 5
Service: 5
Joanne Muwanga
Great location & fast food .
Atmosphere: 5
Food: 5
Service: 5
Shani W.
Went here tonight to get a Ghost Pepper whopper combo. Only to be told it's no longer available. Super disappointing!! Advertising something that is not available.
Gecko Feuding
A recent trip to Burger King left me thoroughly satisfied. The staff was attentive, ensuring my order was just the way I liked it. The flame-grilled taste of the burgers was unparalleled, and the shakes were a perfect blend of rich flavors. The modern and upbeat ambiance added to the overall enjoyable dining experience. Can't wait to return!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Original Chicken Sandwich
Dawn M CampbellOpdykOrthmeyer
It was pretty much M T So I ate there and they didn't even ask me to leave till they were ready to leave and that was nice cuz I was starving just got off work and I needed to eat so I left very happy so thank you to whoever
Atmosphere: 4
Food: 4
Service: 4
Kiuana W.
If I can give them zero stars I would, came home to find ants inside my drink. Consider my last time eating here again
Hector M Camarena
The service is great and the place was very clean and
20-25 min average wait, whether it's drive thru or inside. The large hispanic lady at the register is incredibly rude and aggressive. Ignores the lines of customers waiting to order, doesn't give out cups or receipts, then argues with customers. It's unfortunate, because the cook(s) here make this the best Burger King I've ever been to. You walk into this establishment, and the team dynamic is very awkward. You can feel it from everyone behind the counter and I wouldn't be surprised if it was because of this woman.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Double Cheeseburger and Fries, Sandwich, Original Chicken Sandwich, Whopper Jr, French Fries, Whopper, Hamburger
Bri W.
Burger King on Otis street is very tidy and clean. I love me a delicious croissant sausage sandwich for breakfast. The service is amazing and the manager is really helpful. The workers work together and had our breakfast ready before we even sat down. Thank you BK Alameda for your hard work day in and day out! See you next time!
Joaquin p.
Service is horrible. I go there in my lunch break sometime and it's the same bad service every time.
Atmosphere: 2
Food: 2
Service: 1
Cynthia Odom
The people are Rude and Disrespectful to People who have Special Needs or Using a EBT
This would be the third time I have tried to go here in the morning before 730. The lights are on the brand. New fancy screens are working, and you can see the workers literally walking to the back to hide. I get it, no one wants to work early in the morning, but what kind of management lets this happen routinely? This location needs to be closed at breakfast time if not permanently.
Service: 1
Rude, Hostile, Impolite, Disrespectful, Arrogant, Inhospitable…the list goes on!Man, this place needs to get new managers and re-evaluate their employees because every single time I walk in this place the workers, especially the managers, are incredibly rude! I've never experienced anything like it before! They are arrogant and disrespectful every time.Forget about referencing the store’s website, because the website or anything online, does not coincide with what they actually do. They open and close whenever they feel like it, so don't rely on listed hours. One time in the AM they were there inside, but the doors were locked. They didn't open the doors until two hours after they were actually supposed to. When asked why they said “it’s too scary.” So, they make customers wait until they're not scared to open. Whoever is supposed to be checking on this restaurant should be fired, because they are not doing their job and running their own show. Obviously, they are taking advantage because they know no one cares. They definitely win the award for, “Worst Restaurant Employees” in ALL of Alameda, that is FOR SURE! ??????????
Service: 1
Food was excellent, Ryan the manager was fast friendly and love the greeting I recieved.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Whopper
I love coming to this restaurant, they always give me hot food, very very good service, I can come to this place every day...
Atmosphere: 5
Food: 5
Service: 5
Great location & fast food .
Atmosphere: 5
Food: 5
Service: 5
Went here tonight to get a Ghost Pepper whopper combo. Only to be told it's no longer available. Super disappointing!! Advertising something that is not available.
A recent trip to Burger King left me thoroughly satisfied. The staff was attentive, ensuring my order was just the way I liked it. The flame-grilled taste of the burgers was unparalleled, and the shakes were a perfect blend of rich flavors. The modern and upbeat ambiance added to the overall enjoyable dining experience. Can't wait to return!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Original Chicken Sandwich
It was pretty much M T So I ate there and they didn't even ask me to leave till they were ready to leave and that was nice cuz I was starving just got off work and I needed to eat so I left very happy so thank you to whoever
Atmosphere: 4
Food: 4
Service: 4
If I can give them zero stars I would, came home to find ants inside my drink. Consider my last time eating here again
The service is great and the place was very clean and
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Whopper
Restaurantji Recommends
Friendly staff for a fast food place.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Whopper Jr, Whopper
20-25 min average wait, whether it's drive thru or inside. The large hispanic lady at the register is incredibly rude and aggressive. Ignores the lines of customers waiting to order, doesn't give out cups or receipts, then argues with customers. It's unfortunate, because the cook(s) here make this the best Burger King I've ever been to. You walk into this establishment, and the team dynamic is very awkward. You can feel it from everyone behind the counter and I wouldn't be surprised if it was because of this woman.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Double Cheeseburger and Fries, Sandwich, Original Chicken Sandwich, Whopper Jr, French Fries, Whopper, Hamburger
Burger King on Otis street is very tidy and clean. I love me a delicious croissant sausage sandwich for breakfast. The service is amazing and the manager is really helpful. The workers work together and had our breakfast ready before we even sat down. Thank you BK Alameda for your hard work day in and day out! See you next time!
Service is horrible. I go there in my lunch break sometime and it's the same bad service every time.
Atmosphere: 2
Food: 2
Service: 1
The people are Rude and Disrespectful to People who have Special Needs or Using a EBT
Atmosphere: 1
Food: 4
Service: 1