Jack In The Box

1257 Park St, Alameda
(510) 522-8865

Recent Reviews

Anthony Bullock

Jack in the box is simply a quick and convenient burger joint that puts in an effort to keep things interesting.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Two Tacos, French Fries, Cheeseburger, Onion Rings

Jeff Silva

Standard Jack in the Box with great food and great service. The line can get long late night in the drive thru, but they usually move pretty quickly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Two Tacos, Jack's Spicy Chicken Combo, Jumbo Jack, Chicken Sandwich

adela Haro

Clean

Atmosphere: 5

Food: 5

Service: 5

Willadeana White

One of the cleaner ones but the service

Atmosphere: 4

Food: 2

Service: 1

C Roza

Great place to have a Jack in the Box. Love this location, fast and honest service, great food, drive thru available. Highly recommend.Parking: Street parking and parking lot

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Two Tacos, French Fries, Jumbo Jack, Cheeseburger, Onion Rings, Chicken Sandwich

Marybeth S.

This review is for Jack in the Box's Milk Tea which is offered for a limited time. We pulled up to the drive through around 8PM. On the big menu, we didn't see the Milk Tea so when we asked if it was available in this location, the worker snapped, "Yeah, and what about IT?"The two milk tea flavors available are coffee milk tea & regular milk tea. The beverages come in regular soda cups and instead of a big boba straw, we were given a soda straw and a spoon. Despite ordering the regular milk tea with boba, it tasted like there was coffee in there. It was similar/exactly like the Starbucks Vanilla Frappuccino in the glass bottles. Surprisingly the boba itself was really chewy! I'm glad I got to try, but would not get again!

Joaquin p.

Bad service I think that was the manager

Brand

Always good food and fast service. Check em out!

Atmosphere: 4

Food: 5

Service: 5

Supa Dupa Hilton

This and Carl's Jr. are probably my favorite. The Sourdough ham melt is great, and unlike most everywhere else, you can order it 24/7! Flavored Coke machine is amazing, and tge Chocolate overload cake is rge stuff of legend!

Atmosphere: 4

Food: 5

Service: 5

Adrian S.

So I arrived at the Jack In the Box restaurant's drive-thru at 1257 Park St.on Saturday morning (11/4/2023). I placed my order and proceeded to the pick up window. As I was preparing to pay with Apple Pay, the cashier (Latin manager) slides the payment device over the drive-thru counter with cord dangling and turns his attention to preparing my order. I appreciate his attenton with my order but I am a 5'8 Asian male with short arms. I told him I can't reach that far but he resisted to not meet me halfway and hold the payment device out of the window to allow me to swipe my card. Now this has not been the only occasion but I've noticed him doing it over and over again at this location in the past. I mean I am the customer and I expect adequate customer service but for him to just drop the payment device with the extended cord attached expecting me to get out of my car to pay for my food is absurd. He didn't even acknowledge that I was struggling or reaching out as far as I could but still no reaction from him. Unfortunately I had to tell him that I could not reach the payment device. Also I feel my car was close enough to the window (within 2 ft.). In closing, I would rate my experience was awful in relation to the customer service from this employee. I didn't give in to his expectations for me to get out of my car to pay for my food so I left the premises .

Michael S.

Sadly, this "business" seems unable to fill the most basic orders at 8:45 PM on a Saturday night. GO SOMEWHERE ELSE.

Jennyfer M.

the customer service is terrible !!! especially night crew . very rude ladies at night . we got the order wrong and when we said the burger was made wrong the shift manager who at first claimed was the store manager got very mad . and thats not it she banned me from jack in the box . she said i am a terrible customer because i come every day . i probably go there 1 every 2 months or longer . terrible customer service .

VICTOR M. RETANA

Fast, friendly, and professional customer service. Clean restaurant and restrooms.

Atmosphere: 4

Food: 4

Service: 4

Danny Balderas

The shakes we had were great, really thick and tasty. Was disappointed that the ultimate cheeseburger isn't as "ultimate " as it was before.

Atmosphere: 4

Food: 4

Service: 5

Keisha Martin

Found hair in my food twice now so I'm never going back hash brown was burnt and old and still and dry what's up with this

Atmosphere: 1

Food: 1

Service: 5

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