Employees in the drive-thru need to stop asking if i will leave a tip. They also need to give me my change when I pay with cash. They have been taking my change and not giving a back automatically, thinking I won't notice.
Service: 1
Sean Asbury
It's a coffee shop. It's fine. The parking lot is awful.Parking: It's small and horribly designed.
Atmosphere: 4
Food: 4
Service: 4
Lisa A.
Ordered a Pumkin Brevae Recived a Possibly Some form of Chocolate...Definitely Not a Pumkin...Peach Cone Was Stale...Very Disappointed when PEETs Is Usually Pretty Good...Drive Thru Off of Webster Street In Alameda
Philip H.
worst peet's in the area, drinks taste awful, long waiting times, but the facility is nice and it has a parking lot.
Angela B.
Haven't gotten my coffee yet. Decided to try drive thru cause there wasn't street parking. WTF...it is taking so long and I am stuck in the line.
Monica Berson
Just had cappuccino and herbal teas with a couple friends here. Lovely, fun baristas. Also appreciated the parking lot - free and safe.Parking: Ample free parking
Food: 5
Service: 5
Aaronette King
This is by far the best Peet's.
Atmosphere: 5
Service: 5
Sandra M.
The staff at this location is hit and miss. Yesterday I purchased a pound of coffee and received the complimentary cup of brewed coffee the clerk was very pleasant. Went this morning at around 11:30 it was not busy was trying to use a reward and couldn't get it on the app the clerk was not at all helpful and basically said he would void it and for me to step aside to wait on the person behind me they were not that crowded. At other Pete's the clerks are very helpful and usually just make the few tabs on my phone and we are on our way. I will avoid this location in the future
Mare Falls
*Fully plant based sandwich* better than Jamba juice and burger king's version must check in out if you are looking for a real vegan sandwich ? with no added non vegan ingredients only 6 dollars!!Vegetarian options: Offers vegan & vegetarian optionsDietary restrictions: Very versatile menu adjustable to dietary needs/wantsKid-friendliness: Not overly adult scene definitely kid friendly but not a playground @ allWheelchair accessibility: Open space enough for wheelchairs did not notice a push button for the wheelchair access to the entrance or side door unfortunately
I love the staff here. I came in with my SO to grab an afternoon caffeine pick-me-up and was greeted upon entrance. The barista who checked us out was a character, which put a smile on our faces. The store is spacious and warm. There is street parking and a parking lot in the back. There is a drive-thru. There are indoor and outdoor seating.
Love their machiattos! They sandwiches are delicious and the workers are really friendly!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Egg Sandwich
Megan Gibson
I’ve worked food service so I understand how stressful it can be when it is busy. However, I will not return if I continue to be served with such attitude from one of your baristas. I unfortunately did not get her name but she was working the drive thru window around 11:30, I believe she is Asian.I forgot to order a sandwich so at the window I asked if it was possible to add the item. I understand it adds some wait time, but I have already been waiting quite a bit of time before getting to the window. Her response was to roll her eyes dramatically and slam the drive thru window. I then heard her yelling at the other workers. Thankfully, another friendly worker came to give me my order. But the rude barista came back to hand me the sandwich i added and didn’t say a word, just rolled her eyes and slammed the window. I’m upset to say I will not be returning, as I am a loyal peets customer, but one of your baristas is so incredibly rude I refuse to support this business.
Atmosphere: 1
Food: 5
Service: 1
chris pecot
Love this place, They always do my coffee right ✅️ ??
Atmosphere: 5
Food: 5
Service: 5
Betty Stouffer
Too bad the staff is not always the best at dealing with customers. Also there's some really strange personality dynamics in staff that are distractive from just enjoying a Peets experience.
Atmosphere: 4
Food: 4
Service: 3
JD Bray
Words to the wise: order ahead and don't trust drive thru. 30 min wait in line, was almost late to the ferry had I not run to it. Good thing I had caffeine! Pleasant staff but always slow in drive thru, not sure what the hold up is with food orders.
Employees in the drive-thru need to stop asking if i will leave a tip. They also need to give me my change when I pay with cash. They have been taking my change and not giving a back automatically, thinking I won't notice.
Service: 1
It's a coffee shop. It's fine. The parking lot is awful.Parking: It's small and horribly designed.
Atmosphere: 4
Food: 4
Service: 4
Ordered a Pumkin Brevae Recived a Possibly Some form of Chocolate...Definitely Not a Pumkin...Peach Cone Was Stale...Very Disappointed when PEETs Is Usually Pretty Good...Drive Thru Off of Webster Street In Alameda
worst peet's in the area, drinks taste awful, long waiting times, but the facility is nice and it has a parking lot.
Haven't gotten my coffee yet. Decided to try drive thru cause there wasn't street parking. WTF...it is taking so long and I am stuck in the line.
Just had cappuccino and herbal teas with a couple friends here. Lovely, fun baristas. Also appreciated the parking lot - free and safe.Parking: Ample free parking
Food: 5
Service: 5
This is by far the best Peet's.
Atmosphere: 5
Service: 5
The staff at this location is hit and miss. Yesterday I purchased a pound of coffee and received the complimentary cup of brewed coffee the clerk was very pleasant. Went this morning at around 11:30 it was not busy was trying to use a reward and couldn't get it on the app the clerk was not at all helpful and basically said he would void it and for me to step aside to wait on the person behind me they were not that crowded. At other Pete's the clerks are very helpful and usually just make the few tabs on my phone and we are on our way. I will avoid this location in the future
*Fully plant based sandwich* better than Jamba juice and burger king's version must check in out if you are looking for a real vegan sandwich ? with no added non vegan ingredients only 6 dollars!!Vegetarian options: Offers vegan & vegetarian optionsDietary restrictions: Very versatile menu adjustable to dietary needs/wantsKid-friendliness: Not overly adult scene definitely kid friendly but not a playground @ allWheelchair accessibility: Open space enough for wheelchairs did not notice a push button for the wheelchair access to the entrance or side door unfortunately
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Blueberry Muffin, Pumpkin Bread, Frappuccino
I love the staff here. I came in with my SO to grab an afternoon caffeine pick-me-up and was greeted upon entrance. The barista who checked us out was a character, which put a smile on our faces. The store is spacious and warm. There is street parking and a parking lot in the back. There is a drive-thru. There are indoor and outdoor seating.
Restaurantji Recommends
Love their machiattos! They sandwiches are delicious and the workers are really friendly!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Egg Sandwich
I’ve worked food service so I understand how stressful it can be when it is busy. However, I will not return if I continue to be served with such attitude from one of your baristas. I unfortunately did not get her name but she was working the drive thru window around 11:30, I believe she is Asian.I forgot to order a sandwich so at the window I asked if it was possible to add the item. I understand it adds some wait time, but I have already been waiting quite a bit of time before getting to the window. Her response was to roll her eyes dramatically and slam the drive thru window. I then heard her yelling at the other workers. Thankfully, another friendly worker came to give me my order. But the rude barista came back to hand me the sandwich i added and didn’t say a word, just rolled her eyes and slammed the window. I’m upset to say I will not be returning, as I am a loyal peets customer, but one of your baristas is so incredibly rude I refuse to support this business.
Atmosphere: 1
Food: 5
Service: 1
Love this place, They always do my coffee right ✅️ ??
Atmosphere: 5
Food: 5
Service: 5
Too bad the staff is not always the best at dealing with customers. Also there's some really strange personality dynamics in staff that are distractive from just enjoying a Peets experience.
Atmosphere: 4
Food: 4
Service: 3
Words to the wise: order ahead and don't trust drive thru. 30 min wait in line, was almost late to the ferry had I not run to it. Good thing I had caffeine! Pleasant staff but always slow in drive thru, not sure what the hold up is with food orders.
Atmosphere: 4
Food: 5
Service: 2