In the last 15 minutes before closing down shop Angel D made it work out for my order and I really appreciated his attentiveness. I will be returning to this Pizza Hut with my entire family just to thank angel for exceptional customer service.
Megan D.
Ordered the big box on the phone to pick up... walked in and nobody greeted me. I waited a while and I saw one man cooking pizza, and one making wings. None of them wearing masks, or hair nets .. The one making wings(older african american man) came and asked if I was picking up. I said yes so now paying for it ...while charging my card it declined, and I know I have money so I kept trying. After 3 times declining he immediately made it seem like I didn't have money. He said not to order online if I can't pay for it tryna make it seem like I don't have money mind you I have CASH AND OTHER CARDS in my wallet ALSO! (Found out after my card was declining because I forgot to unlock it) anyways the way he spoke just made me uncomfortable so I just left and went to the Pizza Hut on Katella (which customer service was way better) because I wasn't going home without a pizza
Tena H.
What can I say? Pizza Hut has been around since I was young. A very long time. Still make very good pizzas, and they do get creative. I just have an issue with the convenience fee that they add to the bill now.
Carmen L.
I've heard so many bad things about this place and didn't believe it until It happened to me.
Linda G.
This Location is by far the worst....A few weeks ago I ordered 2 large pizzas once it got delivered my order was wrong I called and the person that helped me said that I was going to get a credit for it. So yesterday I called to placed my order and I mentioned that I had a credit so the person that answered said that he had to asked the manager to do the order ,I was on hold for 10min . I called back and the person who answered said there was a waiting of 10 min to place my order,I explained to him the situation and I mentioned that just to charge me the pizza and before I was done talking I could hear people in the background laughing so I hung up. My husband ended up calling back and the girl who answered did the same thing . This place has really bad customer service and I will never order from here again
Dina S.
I loveeee it !!! I just moved from NY one year ago and was going to this best place every Friday!!!
Mario L.
OK website says Large 3 Topping Pizza carry out for 13.99 . OK i ordered it thinking 13.99 . Then when I checked out says 13.99 PLUS 8.38 .. I did not ordered extra toppings or extra cheese or ANYTHING.. Then I ordered from website 1 large Suffed Crust Pizza says 14.99 , but at check out PLUS 2.00.. once again no extra anything.. Ive been coming here since 1997 , maybe I''ll take my pizza business to Papa Johns or Dominos down the street
Devon B.
Paid for extra cheese they gave me extra crust that's a large pizza... $33 for a pizza and 6 wings on carryout.
Mercie B.
Everything we ordered was great and the delivery was quick. Just wanted to come on here to shoutout our delivery man Mike. He was really nice and communicative when dropping everything off. Thanks Mike you're awesome!
Emanuel N.
do not order from here they will set their own prices, i called them for a large pizza with 3 toppings & those fuckers wanted to charge me 30$. i called pizza hut on la palma and ordered the exact same thing and it was 20$. they are scammers dont order here!!!
I ordered 3 large Handtoss pizzas 1 Pepperoni 1 Ham and Pineapple 1 Meatlovers 24 wings I was charged $99.98 and on top off that we gave a tip the food wad overly priced I have spread the word and no one will be ordering including myself from Pizza Hut What ever happened to specials we asked and we were told there were no specials This is a rip off from Pizza Hut
R H.
Worse place and Manager Stefanie worse person I always purchase the large pizza 12 dallor and she charge 16 dallor and I told her I do always take it with that price 12 dallor. She said don't give discount anymore the worker got in trouble and it's not a discount that I ask . I did call another place to see if there is any different with price but actually yes I call other location in garden Grove and told me 12 dallor and hope all customer don't go there and don't deal with Manager Stefanie. So bad and attitude too.
Elena J.
man i waited so long for my pizza, then i asked for cheese and peppers and they didn't have plates i said okay no problem. the two workers then began to talk about the cash register and ignored me for like 5 minutes AND i didn't know you had to pay for peppers and cheese. ridiculous he could've just told me from the start. please pay more attention stop making customers wait for so long.!
Antonio A.
I'm satisfied with the wings and pizza. Good pizza, customer service, and freshness too. Carry out is a breeze!
Brandon M.
placed an online order, and was greeted a man who asked if I was picking up. said yes. picked up my order and went home. pizza barely had any cheese or sauce. was basically all bread. never coming to this location again.
In the last 15 minutes before closing down shop Angel D made it work out for my order and I really appreciated his attentiveness. I will be returning to this Pizza Hut with my entire family just to thank angel for exceptional customer service.
Ordered the big box on the phone to pick up... walked in and nobody greeted me. I waited a while and I saw one man cooking pizza, and one making wings. None of them wearing masks, or hair nets .. The one making wings(older african american man) came and asked if I was picking up. I said yes so now paying for it ...while charging my card it declined, and I know I have money so I kept trying. After 3 times declining he immediately made it seem like I didn't have money. He said not to order online if I can't pay for it tryna make it seem like I don't have money mind you I have CASH AND OTHER CARDS in my wallet ALSO! (Found out after my card was declining because I forgot to unlock it) anyways the way he spoke just made me uncomfortable so I just left and went to the Pizza Hut on Katella (which customer service was way better) because I wasn't going home without a pizza
What can I say? Pizza Hut has been around since I was young. A very long time. Still make very good pizzas, and they do get creative. I just have an issue with the convenience fee that they add to the bill now.
I've heard so many bad things about this place and didn't believe it until It happened to me.
This Location is by far the worst....A few weeks ago I ordered 2 large pizzas once it got delivered my order was wrong I called and the person that helped me said that I was going to get a credit for it. So yesterday I called to placed my order and I mentioned that I had a credit so the person that answered said that he had to asked the manager to do the order ,I was on hold for 10min . I called back and the person who answered said there was a waiting of 10 min to place my order,I explained to him the situation and I mentioned that just to charge me the pizza and before I was done talking I could hear people in the background laughing so I hung up. My husband ended up calling back and the girl who answered did the same thing . This place has really bad customer service and I will never order from here again
I loveeee it !!! I just moved from NY one year ago and was going to this best place every Friday!!!
OK website says Large 3 Topping Pizza carry out for 13.99 . OK i ordered it thinking 13.99 . Then when I checked out says 13.99 PLUS 8.38 .. I did not ordered extra toppings or extra cheese or ANYTHING.. Then I ordered from website 1 large Suffed Crust Pizza says 14.99 , but at check out PLUS 2.00.. once again no extra anything.. Ive been coming here since 1997 , maybe I''ll take my pizza business to Papa Johns or Dominos down the street
Paid for extra cheese they gave me extra crust that's a large pizza... $33 for a pizza and 6 wings on carryout.
Everything we ordered was great and the delivery was quick. Just wanted to come on here to shoutout our delivery man Mike. He was really nice and communicative when dropping everything off. Thanks Mike you're awesome!
do not order from here they will set their own prices, i called them for a large pizza with 3 toppings & those fuckers wanted to charge me 30$. i called pizza hut on la palma and ordered the exact same thing and it was 20$. they are scammers dont order here!!!
Restaurantji Recommends
I ordered 3 large Handtoss pizzas 1 Pepperoni 1 Ham and Pineapple 1 Meatlovers 24 wings I was charged $99.98 and on top off that we gave a tip the food wad overly priced I have spread the word and no one will be ordering including myself from Pizza Hut What ever happened to specials we asked and we were told there were no specials This is a rip off from Pizza Hut
Worse place and Manager Stefanie worse person I always purchase the large pizza 12 dallor and she charge 16 dallor and I told her I do always take it with that price 12 dallor. She said don't give discount anymore the worker got in trouble and it's not a discount that I ask . I did call another place to see if there is any different with price but actually yes I call other location in garden Grove and told me 12 dallor and hope all customer don't go there and don't deal with Manager Stefanie. So bad and attitude too.
man i waited so long for my pizza, then i asked for cheese and peppers and they didn't have plates i said okay no problem. the two workers then began to talk about the cash register and ignored me for like 5 minutes AND i didn't know you had to pay for peppers and cheese. ridiculous he could've just told me from the start. please pay more attention stop making customers wait for so long.!
I'm satisfied with the wings and pizza. Good pizza, customer service, and freshness too. Carry out is a breeze!
placed an online order, and was greeted a man who asked if I was picking up. said yes. picked up my order and went home. pizza barely had any cheese or sauce. was basically all bread. never coming to this location again.